business logo of Infotracer

Infotracer

Overview

Infotracer has a rating of 3.1 stars from 28,738 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Infotracer most frequently mention great service, easy access and quick results. Infotracer ranks 2nd among Background Check sites.

service
637
value
759
shipping
120
returns
44
quality
552
This company responds to reviews on average within 1 day
How would you rate Infotracer?
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New Jersey
1 review
0 helpful votes
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Good
August 14, 2020

Good

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 15, 2020
Texas
1 review
0 helpful votes
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Good
August 14, 2020

Good

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 15, 2020
California
1 review
0 helpful votes
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Na
August 13, 2020

Na

Date of experience: July 13, 2020
Utah
1 review
0 helpful votes
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Typical
August 13, 2020

Typical

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 14, 2020
Colorado
1 review
0 helpful votes
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Ok
August 13, 2020

Ok

Date of experience: July 14, 2020
California
1 review
0 helpful votes
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Good
August 13, 2020

Good

Date of experience: July 14, 2020
Oregon
1 review
0 helpful votes
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..
March 18, 2021

..

Date of experience: March 16, 2021
Eddy A. Infotracer Rep
over a year old

Hi Kelli,

Thank you for the excellent rating. We are happy you like the service, and we're able to meet your expectations.
We want to hear more about your experience as you progress on the site. If you have the time, please reach us at askinfotracer@infotracer.com. We look forward to assisting you with any of your concerns.

Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.infotracer.com

Alabama
1 review
0 helpful votes
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Thanks for ur help
August 12, 2020

Thanks for ur help

Date of experience: July 12, 2020
Oregon
1 review
0 helpful votes
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Cool
August 29, 2020

Cool

Date of experience: July 30, 2020
New York
1 review
0 helpful votes
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Okay
August 29, 2020

Okay

Date of experience: July 29, 2020
Florida
1 review
0 helpful votes
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..
February 5, 2021

..

Date of experience: February 1, 2021
Eddy A. Infotracer Rep
over a year old

Hi Na,

Thank you for the perfect rating! We're happy that you appreciate the service. It shows that you reached out to our support and was able to run an advanced search with Our Expert Team of Researchers.
Your account shows you canceled on the 4th and have up to the 8th of this month to run your searches.
If you have any questions, clarifications, or suggestions, pls feel free to reach us at customerrelations@infotracer.com.

Sincerely,

Eddy
Customer Relations Officer
+1 833-922-2315
www.infotracer.com

Virginia
1 review
0 helpful votes
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Satisfied so far!
August 11, 2020

Satisfied so far!

Date of experience: July 12, 2020
California
1 review
0 helpful votes
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Good
August 12, 2020

Good

Date of experience: July 12, 2020
California
1 review
0 helpful votes
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Accurate
August 11, 2020

Accurate

Date of experience: July 12, 2020
South Carolina
1 review
0 helpful votes
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Good
August 20, 2020

Good

Date of experience: July 21, 2020
Illinois
1 review
0 helpful votes
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So far so good
August 16, 2020

So far so good

Date of experience: July 17, 2020
Missouri
1 review
0 helpful votes
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I asked for Kansas report and got Oklahoma!
February 20, 2023

I asked for Kansas report and got Oklahoma!

Date of experience: February 20, 2023
Arden G. Infotracer Rep
over a year old

Hello Christopher,

We appreciate your feedback and are sorry you were dissatisfied with the report. We source our information from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not under our control.

We want to turn things around and assist you in getting the information you need. If you wish, we can schedule a call the soonest as you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured; we're here to help you.

We look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Illinois
1 review
0 helpful votes
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Goof
August 16, 2020

Goof

Date of experience: July 17, 2020
California
1 review
0 helpful votes
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Good
August 16, 2020

Good

Date of experience: July 16, 2020
Wisconsin
1 review
0 helpful votes
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.
October 5, 2021

...

Date of experience: October 5, 2021
Eddy A. Infotracer Rep
over a year old

Hello Karen,

Thank you for the excellent rating! It inspires us to do our best always.
If you want to share any comments or suggestions, please feel free to reach us at askinfotracer@infotracer.com.
Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.infotracer.com