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InfoGlobalDataReviews 53

3.5
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InfoGlobalData Reviews Summary

InfoGlobalData has a rating of 3.5 stars from 53 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with InfoGlobalData most frequently mention and customer service. InfoGlobalData ranks 2nd among Email Marketing sites.

service
30
value
23
shipping
15
returns
13
quality
29
France
1 review
1 helpful vote
Follow Jane C.
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The team was very helpful and we received our data promptly. Customer service is very satisfactory as well. Their data is also very up-to-date, accurate and at a very reasonable price point! Good product and great value. Absolutely 100% exceeded my expectations.

Date of experience: June 28, 2017
France
1 review
2 helpful votes
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The price, quality and value are amazing. Customer service quickly answered my questions in a very helpful and friendly way. Great value for money and awesome support! Thank you so much!

Date of experience: June 20, 2017
Hawaii
1 review
2 helpful votes
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Excellent Service
June 14, 2017

We're very satisfied with their email marketing list. Prices for their lists are very reasonable and the customer services have been excellent. Overall a great service and will use again in future!

Date of experience: June 13, 2017
1 review
2 helpful votes
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Very excellent service and support. Infoglobaldata provided me with a level of service that I've never experienced with any other company. My rep was very helpful and got me the exact leads list I needed. I would highly recommend using this company, and will use them again when needed.

Date of experience: June 7, 2017
Canada
1 review
11 helpful votes
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Our company engaged business with InfoGlobalData for lead generation, and we received horrible service every step of the way.

They provided us with only a file of leads, only one commodity though the briefing was for multiple commodities, and over two-thirds of the included contacts were duplicates. The rest of the given contacts were not relevant to our business, contrary to the initial agreement. Our company sent correspondence over several months to resolve the issue, but we were met with inaction. Calling them would result in their agents issuing threats and shouting. They then acknowledged their mistake and committed to providing a fresh set, but then sent a statement that they don't have the relevant materials, that their staff has no time for a paying client, and that there is not enough data available.

When asked for a refund for not rendering paid for services, they declined by saying that the transaction was from a different accounting period and thus neither refunds nor new lists were not possible. We have had such a terrible experience that we feel it our responsibility to warn everybody against using this company.

Date of experience: June 1, 2017
California
1 review
1 helpful vote
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InfoGlobalData was a great process to get an accurate list. Great service and great products! Their lists are always high quality lists and up-to-date. List was simple and put my business in a good direction. I highly recommend their services - very effective and professional.

Date of experience: May 24, 2017
Canada
1 review
1 helpful vote
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Our experience with Infoglobaldata was great, we will definitely use this service again. The quality of the data was better than the previous service we used. Customer service is always friendly and helpful. Excellent list quality.

Date of experience: May 16, 2017
California
1 review
1 helpful vote
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Satisfied Customer
May 12, 2017

InfoGlobalData was a great help. They helped me find the lists I needed and provided me with up to date data! Nice people and a pleasant experience. I've been satisfied with my entire list I would really recommend their services...

Date of experience: May 12, 2017
North Carolina
1 review
0 helpful votes
Follow Robert N.
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The team at Infoglobaldata was quick, responsive, and extremely helpful. I've never had a problem with any of the data purchased. Very positive and friendly, really a pleasure to work with!

Date of experience: May 4, 2017
California
1 review
1 helpful vote
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Great Service!
May 4, 2017

Infoglobaldata has been very valuable to our business. They have been very helpful and always get me what I need and their prices are outstanding. When I needed help along the way the team were extremely quick to respond and took the time to understand my specific questions, rather than just sending back a stock answer - overall extremely impressive.

Date of experience: May 4, 2017
Oklahoma
1 review
9 helpful votes
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Scam ALert
May 3, 2017

These guys solicit data and only take cash up front, no credit card, no pick up on location, etc. Buyer beware smells of a scam and likely uses foreign offshore people as all emails in broken English. Find a more reputable source that won't rip you off.

Date of experience: May 3, 2017
California
1 review
1 helpful vote
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Very response and quick turnaround! I got a qualified list for a fraction of the cost. I always receive the best customer service experience with Infoglobaldata team. I was very pleased with the service and will definitely work with them again.

Date of experience: April 28, 2017
1 review
0 helpful votes
Follow Martha M.
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Great experience with InfoGlobalData! Overall very happy with their service. Excellent list quality. The customer support and service is very polite and helpful as well. I'm so glad we were able to work with such a great company and I plan to do many more campaigns with them in the future.

Date of experience: April 26, 2017

About the business

InfoGlobalData specialise in B2B Email Lists and Email Appending Services. We provide high quality mailing lists for your email marketing needs. Our data intelligence service can provide valuable insight about your clients and prospects.


infoglobaldata.com
Founded in 2008
Seattle, WA, United States