I absolutely love IWS. My family and I buy from the website multiple times throughout the year. The quality is great and sizing is exact. Unfortunately this past order was not the best. The team did work their hardest to get me all the items but one item was delayed over a month. Order was placed in September 16,2024 and i still have yet to receive the last item. Hopefully it will arrive with fast shipping. Other than that they are great and I will continue to buy from them in the future.
I ordered the outfit for my son for a very important family event with plenty of time in advance based on the delivery date provided by IndianWeddingSatee.c however they kept pushing every week by a week in spite of knowing what situation this put me in.
In the end I was left without the outfit and then to put salt on the injury they took no accountability and kept sending me email saying see you with your next order.
Did absolutely nothing to address my concerns and or correct the situation
Good quality(dress material), workmanship and customer care. Highly recommend!
Hello BOBBY C.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Great service
beautifully sewn too
Sarees exactly what the image shows and of good quality.
Highly recommend.
Thank you
Hello Urmila S.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I would never recommend your service to anyone. Over 3 weeks of delay, missing items, incorrect information, lack of customer service and false and disrespectful behaviour of staff. Ultimately, I had to go to the courier shop to collect the item as they refused to deliver because of the lazy courier service.
The item was defective, wrong size and inferior quality. Part of the item they sent to a different address in a different country.
I was planning to wear the traditional wear for a family wedding but I couldn't as it was not delivered on time even though I had ordered in over 6-8 weeks before and the promised delivery time was 2 -3 weeks.
I had to go and buy new clothing and all the inconvenience caused due to your delays and inefficiency, excuses and blatant lies.
No formal apology or REFUND was provided either.
Terrible experience. I wish I could give you negative rating below 1 star.
Hello Jerry A.
I apologize on behalf of everyone. Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have my personal commitment to improve the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations.
We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.
Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Palm tree and the same time as a friend who are going to have a lot more than you think I would be turtles🐢 are the truth and the rest💤
The dress is of good quality, with good finishing. The communication from the team is excellent. But delivery came much later than expected. Luckily I ordered much earlier than I needed the dress. Despite that I would still order from here again based on the high quality of product and looking exactly like the pictures.
Hello Nazneen I.
We're sorry to hear that you had a long wait time for your order with us. We appreciate your feedback and will take it into consideration.
Your input is crucial to us and we're grateful for the opportunity to improve."
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I ordered the dress a month and a half before my nieces wedding, it wasn't until weeks later, when I got an email regarding the maximum length, I also go a what's app text message, I replied to the text within minutes. When I realized I didn't get a email about the dress being shipped I reached out. I was advised that they didn't send it because I didn't get a reply to the email, and with their poor communication, they did not know I received or replied to the text. I confirmed, after a week I called again and they still had not sent it. The dress did not arrive in time and I had to figure out and buy another dress for the wedding. I will definitely be requesting a full refund!
Hello Salimah M.
We're sorry to hear that you had an unpleasant experience. This behavior is unacceptable, and we apologize for any inconvenience or discomfort it may have caused. We have spoken with our staff and are taking steps to ensure that this doesn't happen again.
Please contact us directly at below email id so we can make arrangements. Your feedback is important to us and helps us grow."
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Outfits are well made and fits perfectly.
Thank you.
Hello Chandra M.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
The kurta size that I ordered was 38 after measuring chest size. When I received the product the chest size of kurta was 43 inches. The actual garment received has a chest size 5 inches bigger than what was ordered. They said that I should pay $30 shipping charge for a $54. That is ridiculous.
Hello Archana W.
Thank you for taking the time to share your experience.We take all feedback seriously, and we appreciate your honest feedback.
We would like to address your specific concerns and make things right. Please feel free to contact us directly at below email id so we can discuss your experience further.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
The staff at Indian Wedding Saree were awesome from the time my order was placed to delivery. It was our first Indian Wedding experience and the garments we purchased (2) fit perfectly and were absolutely beautiful. The team expedited my 2 orders to ensure they arrived in time for the event. The communication via WhatsApp was very prompt and personable. I wish I had known what a positive online experience this would be in advance so I could provide recommendations to other family members looking for wedding attire! I will definitely provide a reference for anyone planning to purchase a garment for a wedding.
Hello Lori N.
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
This dress is so poorly sewn. It's just good enough to throw away. Disappointed in the quality. So upset and now have nothing to wear!'
Hello Nancy K.
Please accept my sincerest apologies on behalf of everyone on the team.
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations.
We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.
Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Very timely
Perfectly tailored to measurements
Excellent communication from Jishan when we had some queries.
Family delighted when I wore sari.
Many thanks indeed team
Hello Gloria D.
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Colis arrivé dans un état impeccable
Livraison rapide
Mais les taxes à l'arrivée sont un peu excessives
Hello Colis
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I ordered a lehenga and didn't see an option to select a size. I placed the order, assuming they would reach out to me asking for sizing before shipping the item. However, that did not happen and I was surprised when I received an email saying my order had shipped. Since no sizing info was provided, I had no idea what they'd send. I double checked the page and realized it said the items would arrive "unstitched," which I assumed meant they'd be easy to get tailored.
The skirt arrived as described and I did have to get it stitched together. The fabric was beautiful though. The top, which was supposed to be a one-shoulder top, was just a square of fabric. There was no stitching whatsoever and no instruction on how to create the design shown online from scratch. I was extremely disappointed that this was not just unstitched, but completely unmade in any way possible. The skirt was at least complete except the final stitching.
I reached out to the customer service and they said they could stitch it for me but I'd have to pay $30 for the service, plus $40 to ship it back. Combined, this was almost the same as the original cost I paid for the complete lehenga, which didn't seem worth it. I ended up buying a separate top in India for $17 that was much better quality than this top would have been, based on the square of fabric I received.
Don't buy an unstitched item unless you want to literally make your clothes from scratch.
Hello Jackie P.
Thank you for sharing this honest feedback. We apologize for not meeting your expectations. Please know that our team is working to prevent from happening again.
Reviewing your order details- we noticed that there is no order remark or instructions in order remark section at the time you placed order with us. Moreover it will be helpful to avoid such situation if we might have receive a email at your end showing that you are keen to get the ordered item stitched so we can proceed the order with complete stitching done.
Unfortunately as there is no instruction or email at your end in complete order processing stage- so we completed your valuable order in the way we received it in Un-stitched From.
Yes- our team guided you after you received the item that how the stitching can be done based on the cost given to you including the pick up cost & shipment cost.
Although we’re disheartened by your experience, we’re grateful for your feedback.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Quality and finish is poor. Feel like 10 pound saree
Didnot except Indian wedding saree as in past I have add beautiful saree
Hello Lakshmi
We're sorry to hear that you had a negative experience with our product. We take product design and quality very seriously, and we apologize for falling short in this area. We will investigate this further and take steps to improve our quality control processes. We would like to offer you a replacement product or a refund. Please contact us directly at below mentioned email id so we can make arrangements.
Your feedback is instrumental in helping us improve our services and products."
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I ordered something 10 days before a party and it came early. The clothing was beautiful with very nice quality. I will buy from this company again. So happy I chose to buy this outfit from you!
Hello Danielle W.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Parcel received well before time. Let me ve this site. My saree was as in the picture.
Hello Simal K.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Communication was excellent regarding the progress of my order and delivery was very speedy and efficient. The outfit is beautiful and considering the very high standard of the workmanship involved, it was very reasonably priced. Thank you
Hello Gill H.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I've tried reaching customer service for weeks and no reply. I ordered two sarees thinking I could return one after seeing it in person but no one has replied to help me with the return. Disappointing.
Hello Mali D.
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. We take all feedback seriously, and we appreciate your honest feedback.
We would like to address your specific concerns and make things right. Please feel free to contact us directly at below email id so we can discuss your experience further & resolve the concerning issue regarding our product or service.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Overview
Indian Wedding Saree has a rating of 4 stars from 1,480 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Indian Wedding Saree most frequently mention customer service, good quality and delivery date. Indian Wedding Saree ranks 2nd among Indian Clothing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Cindy H
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com