The company has garnered mixed feedback from customers, with positive remarks highlighting the variety of surveys and the potential to earn extra cash. However, significant concerns overshadow these strengths, primarily revolving around prolonged payment processing times and difficulties in receiving rewards. Customers frequently report frustrations with survey accessibility and completion, as well as inadequate customer support when issues arise. The overall sentiment suggests that while the platform offers opportunities for earning, the execution of payouts and responsiveness to customer inquiries require substantial improvement to enhance user satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Not everything credits! Even when I told them I have screenshots they still give you a million excuses why they will not credit your account. Customer supports is non-existent all they do is repeat the same thing that they will not credit your account. Never any help.
Ok fine, i wont go into details as to how i personally am doing it but inbox dollars is going to make me rich, RICH I TELL YA RICH! MWAHAHAHHAHAHAH! Seriously though inbox dollars can make you riches i just cant leak the secrets cuz well if i spill the beans to the wrong people, word goes out rumors spread, and game over, but I found a loophole... inbox can definitely make you RICH! $$ CHA CHING... and i dont mean no measly $27 a month; I mean $4000 a month!
It seems to me like the "qualifying questions" is the actual survey and they tell you that you that you "don't qualify" so they don't have to pay you for completing.
I've been using InboxDollars almost daily since May 2015 and I've only qualified for 2 surveys.
They used to pay for using their search engine but now they only give you sweeps, which are similar to raffle tickets that you use to put toward a lottery for certain prizes. When you try to use the sweeps, the system doesn't stop you from using it towards raffles that have already expired and you end up wasting your sweeps.
Even if you have a lot of time to spend on the site, it takes too long to get to the minimum ($30) amount to be paid even if you attempt all surveys offered, read all the paid emails, searches, etc.
They deleted my account and didn't even bother to send me a mail. I've asked them repeatedly about what is going to happen with the $59.00 I earn. I bet they are still going to profit from my now lost earning, but they never tell you that. They wait until you have earned the money to delete your account. Not a second before. Why didn't they told me before? When I was at $6 bucks? No sir, they wait until you earn a good amount and then they decide to terminate your account
And when you don't qualify for a survey the take you to that Spin The Wheel page, where I have never earned the $1 dollar price and little less the $5 dollar price. They give you Sweeps!
And you know that they are completely useless if you are living outside the US or if you are not a US resident? They use some government excuse to not give it to Non-US residents
What about watching videos to earn a cent? Nope. You have like a couple of videos to choose from and by the time you earn $1 buck you will be 90 years old
Guess what greed will get you, inbox dollars... A QUICK TICKET OUT OF BUSINESS. There are FAR too many outlets for people to make a quick buck online... take what little you give away and you'll be abandoned in no time. I won't even bother with you after reading these reviews.
Please don't waste your time with inboxdollars, all lowercase because they are not proper in my opinion. They take forever to process payments, fail to tell you about the fees to process, and cheat you out of your offer and survey credits. It's frustrating enough to have to wait until you earn $30. THEN they make it almost impossible to do so. I want my check and I'm done with them!
Dear Kay,
I am following up with you regarding your posting and to try to assist further as we really do want to make sure that your experience with InboxDollars is a great one!
Regarding payments we do have a longer processing time for Non-Gold Members which can be 10-16 days however, once you become a GOLD member your payment if requested by Sunday at 11:59pm can be processed that Wednesday. All fees to process are displayed to individuals when the account is created in the Terms of Membership: http://www.inboxdollars.com/pages/terms
InboxDollars members earn crediting for offers when the advertiser reports the credit to InboxDollars. Crediting for activities on the site is by advertisers but if you are missing a credit we can help you in LiveChat and you can submit your confirmation email so we can assist you that way.
All survey credits are issued to members from the survey providers so when you successfully complete the survey they will issue the credit within 15 min, 1-2 days or up to 3 weeks depending on the survey.
Inboxdollars does want their members to earn credits because if you don't earn the credit then this means InboxDollars did not receive a credit.
I hope you will give us another chance and contact us thru LiveChat and simply ask to have your inquiry if not resolved in Chat up to Resolution Center for review. We can help!
I ran across inbox dollars in April 2014 and I thought I found a secret gold mine. I couldn't be more wrong. The surveys pay at the most 75cents, and it's rare to get that because you BARELY qualify for surveys! They say the surveys take 15-20 minutes to complete but they end up taking 35-40 minutes. There's a pre-survey to see if you "match" what they're looking for, and even if you pass that sometimes they'll kick you out 10 mins into the survey because you "don't match" what they're looking for. The other ways to get paid are cheap and they suck, such as the paid searches (which pays 1cent per search with 15 searches per day) which doesn't even work sometimes, and the paid email which pays 2cents if you click on an email they send you. The spam emails that you get from this company is REDICULOUS! I finally collected my $40 in January of 2015, yes nine months later! It took them a month to send the inbox dollars debit card to my house and it felt so satisfying to finally have my money at a time when I was out of a job for 4 months. I worked nine months like a slave for $40 dollars and that is the ONLY reason I'm giving them 2 stars because they will actually pay you but it's not worth it. Stay away from inbox dollars and any other survey sites because they will use your name and email with hundreds of sites for "research" terrible experience.
Inbox Dollars used to be good. You would get $. 15 a day for daily searches. Now they changed that and you barely get a payouit now. The past 3 days I have been searching and only have been paid $. 01 for searches. When you voice your opinion on their Facebook page they ban you from commenting! Don't bother with this scam site
Dear Matt,
We do apologize if there was any confusion you may have regarding the NEW Cash Search crediting policy.
Members can earn $. 01. $. 02, $. 03,$. 04 and/or Sweeps after each 4 qualified searches for a maximum of $. 15 per day.
If a credit did not occur then it means it did not meet the criteria for an organic/natural qualified search.
If you did have a comment removed from the Facebook page it only would have occurred if inappropriate language/comment was made or attached to a comment made by another member as we will then hide all comments made if the Facebook comments are not appropriate for all readers. We hope you understand.
We do hope you will try to continue with the search feature with InboxDollars and as always we do appreciate your feedback.
Information on the search feature is located here: http://support.inboxdollars.com/hc/en-us/articles/204197525-How-does-it-work-
I think the people who say it works and is great only say that because they work for the company and are paid to. Like someone else said as of October 15th 2010, they stopped paying everyone 1 cent per search, and now they only pay you two cents per 4 searches and give you two useless sweeps that you can use to enter contest that no one ever wins. I guess they thought that us making a whole dollar and 5 cents a week was too much! Also they are very dishonest. I've completed surveys and did not get paid for them, and with any other survey, I was always disqualified, and many other people online said that they were disqualified. On my account it also now says that they have no more video ads in which I can get paid the bare minimum of one cent for, so now I can't watch videos and make money and I basically will make nothing if I do searches or surveys. There is no longer anything for me to do on this site, so I am deleting my account today.If you all want to make money doing surveys go to another site.
So along time ago, i used inbox dollars, and i didnt really do much for it, so i quit, recently i got back at it since i broke my foot i have alot of time on my hands figured mise well make money i stay up all night on the computer anyways, SO im really impressed with it. In the past 2 days iv already earned a little over 9 dollars. And i havent spent a gigantic amount of time on it. Id say around 5 hours total for 2 days im very happy with how fun it actually is i do a few surveys then play some games, then go on fb and then more surveys, its pretty easy to make money and it keeps my attention some of the surveys are even pretty enjoyable to take. Thanks inboxdollars
If you thought it was bad before, things just got worse as of 10/15/2015.
As many of you know, it takes some work to be a good fit for the survey's. I didn't really have a lot of time for inbox dollars. I would check the emails and do the search's. It would take me a few months just to get up to $30, but I was okay with that. For me, it was something I would do in my spare time. But as of 10/15/2015 all of that changed. Inbox dollars has now taken away the. 15 cents searches per day (unless they feel they are good searches), and believe me, I have clicked on the links and tried and even searched when I really needed too, and instead I was only given 5 or 10 swagbucks!
So lets put this in perspective.
Instead of earning up to $1.05 per week on searches, I was now only earning swagbucks instead.
Now according to Inbox Dollars, they consider this a great deal because in "their wording", you now get more chances to win more items for drawings. Which basically means that you get to put your swagbucks into a drawing where others of millions of others who are also into the same drawing and your chances of winning are probably just as good as winning the lottery. And by the way, they don't even tell you what that probability is on their conditions and terms that is underlined. So not only is the survey's hard to earn money on, now the search is too.
And that's not all that's changed.
Remember that Visa Debit card that you used to be able to reload on? Well inbox dollars stopped that too.
I just found out today it's going to cost me an additional $3 to have an additional Visa card sent to my home. This is not the $3 processing fee. This is different. So if I want a new Visa card, it's now going to cost me $6, plus shipping and handling--which they don't tell you none of this upfront. All out of your lousy $30, you may only end up with $20 or less. (Only if you choose to get the online code, is when you can save yourself the the extra $3 and shipping and handling fee). And it doesn't matter if you are a gold member. Because of the shipping and handling delay, you still have to wait for your money. But again, they don't tell you this until AFTER the fact.
A soon as I get my $20 bucks, I am closing this account.
Its a scam
I just reached 25$ and they changed rules so I will never be able to reach 30$ which is minimum if you want to withdraw $
SCAM SCAM SCAM
I use Inbox Dollars and have been paid a few times and yes, it is legit. It is not one of my main earning sites but I feel its worth it to keep going. I do not do a whole lot there, just paid emails, some searches when I have the time and brand activities. I don't have much time for surveys and when I do, I usually do them elsewhere.
I wish they would add some paid vids like certain other sites that pay you to watch 5 or 10 vids for a certain amount. It would also be more convenient for me if they offered Paypal for payment rather than a paper check, although it's not a big deal.
Also, I know they have "WinIt" codes and I have entered them but I have no idea what they are for - so I stopped. They don't seem to increase my points, do they enter you to win a prize or something? If so, what is the prize? I think some better promotion/explanation of that on the site would be helpful.
Dear Barbara,
Thank you for the feedback and comments as we really appreciate it! Please note that InboxDollars does not issue "points" we only pay cash for completing activities on the site.
WinIt's are codes that are posted several times a week where you can earn SWEEPS to enter into the Reward Center.
We have information about the Sweeps on the Winit page: http://www.inboxdollars.com/winIt
You can also find information here: http://support.inboxdollars.com/hc/en-us/articles/204271685-WinIt-What-
Information on the SWEEPS and Reward Center can be found here: http://support.inboxdollars.com/hc/en-us/articles/204321659-How-do-Sweeps-work-
We also have a Reward Center with full details on what you can enter the Sweeps for and all the prizes currently offered here: https://play.inboxdollars.com/
We also provide some information each time a Winit is posted and a link on the posting that will take you right to the Winit page.
Regarding PaidVids. Please note that we have a lot of videos that we offer to members that earn you CASH for each view and you can find those here: http://www.inboxdollars.com/videos
Hope that helps!
You can always check out our full support center at any time and we have LiveChat agents 24/7 to assist you as well.
Thanks for being a member!
Ok first of all when i do a survey it always says i am not qualify ok i like doing the survey but it always says i am not qualify ok i want that to be better becuse i want to earn money for doing the things i like doing
It's awesome I'm making a lot of money if you refer friends they give u more credit I use to suckered at this but now I'm a pro I know the easy tricks in how to make 100 spins how to get awarded I just got credited on 5 surveys it's easy I love this I do say it's way better then send earnings
I was very weery on this site when I first joined. It took me a while but slowly I earned $45 and cashed out. I DID receive a check in the mail after a couple weeks for $42. So this is a legit company. You can't get rich quick by any means, but spending a little tinge each day does add up. I like having spending money! And I earned my money with out making one purchase, all FREE! I now have $25.? So soon enough I'll be cashing out again!
Overall I am happy with inbox dollars. There were a few issues with not getting paid for apps but most got resolved quickly after emailing them. A couple couldn't be "proved" but not a huge deal. The surveys do annoy me a bit, feels like I rarely qualify, but I understand!
I do recommend this site to anyone who has a little spare time every now and again. Getting free money is pretty awesome!
Thank you INBOX DOLLARS!
Hi All, I have worked on inbox dollars survey for almost one year. In the first 6 months I do received my credit and my check on time so I enjoy to share my opinions on their survey. BUT recently 6 months, everythings changed I have happened so many times for finished the survey but can't get the credit even I communication with inbox dollar live chat and show then the evidence of screen copy view for completed survey. I still failed to get any credit. They just told me inboxdollars have no rights to solve this problem only survey providers can do it. But who and how should I contact survey providers? It makes me feel really bad and dishonest.
Good day to all,,, im from the philippines, i have had an account on this site for almost two months. I did not recieve even one survey or paidmails since,, also with regards to the cuopon installer, it did not work. I follow all the instruction/guides,,, im knowleadgeable with computer programs but te installer did not really work. The only thing that help me crawl for 30$ is. Searching! I need 200days inorder to meet this 30$.
And,, why you didnt use paypal?
Inboxdollar! Help..
Dear Member,
Please note that although InboxDollars is open to all individuals the site is supported by US Advertisers so if you are from outside of the US the activities available to you to earn is thru Cash Search and Cash Games.
If you need any assistance at any time we have 24/7 livechat support that can help you. http://support.inboxdollars.com/hc/en-us
I have had an account on this site for about 3 months. I did not qualify for many surveys they provided so I slowly worked my earnings up with the Search everyday. I have spent a lot of time on this site trying surveys and end up not qualifying. The amount of surveys opportunities diminished as time went on. I was close to $30, the cash out minimum, when my account was canceled for no reason. I tried contacting Inboxdollars because I wasted so much time on the surveys/searching earning about average 65 cents a day, but they have never responded to my request to reactivate my account. I need money on the side and when I get close, they prevented me from receiving my deserved earnings. This site is not worth it.
Answer: I have been a member for over 10 years. I get my $30 payout every single time. I always request a check. They tell you the day your check will be processed and then send you an email when it's mailed. I've received $30 about every 6 weeks. This completely legitimate.
Answer: It's actually a legit company. I've been rewarded from them about 10 times so far!
Answer: Inbox MIGHT have paid 35 million (and we only have your word on that)--question is how much did they NOT PAY which was due to participants
Answer: No it isn't. It's legit. It just takes forever to reach 30 bucks and they keep 3 bucks. I got one check from them for 27. It's just something i do once in a while. Clicking on emails and answering surveys if i do qualify which is very rarely. You won't get rich doing that..
Answer: Hi Kristin! Members can always request a payment with InboxDollars when they reach $30.00. If a member ever has a missing credit from a survey provider, offer provider or other advertiser you can always reach out to our 24/7 LiveChat for assistance!
Answer: Hi! So glad you love the site! To help clarify the terms as shown to you when you joined about the W9 requirements you can check here: http://www.inboxdollars.com/pages/terms Section VI. Cash & Payments Item 4. Tax Matters I would recommend that you reach out to LiveChat agent via our Support Center link and ask that your inquiry be sent to the accounting team who can address this information directly with you.
Answer: Dear John, Please note that your account is credited as soon as your credit is sent by the offer provider. You mentioned that you have been completing offers on Mindspay and InboxPAYS so if you have completed the offer before with those sites then they will not credit again for the same offer. We do show your account has been credited for other offers so most likely if you are missing credits on InboxDollars than it was most likely due to being credited for the same offer on InboxPays or other site. Please note that our offers will credit as our terms state usually within 14 - 30 days. More information can be found here: http://www.inboxdollars.com/pages/terms
Answer: No they don't pay daily. They pay you by check or a visa card that can be used to purchase items but no cash back. If you looking to generate income off of your own money then this the site.
Answer: This is one of the questions I pondered when I was taken for a ride by Inboxdollars. While NO ANSWER WAS FORTHCOMING FROM THE USUAL PARADE OF... supporters and staff there (look at the "repeat defenders of this atrocious business, I THINK you can safely assume it's gone to pay those who sit there and ENABLE THIS THEFT TO CONTINUE... i. e. The EMPLOYEES. Not sure whether they pool all the TAKES, and divvy it up at days end HEY KIDS, HERE'S YOUR BONUS, or if it goes to the top of the food chain (top canine). Otherwise I'm not sure what's in it for those "participants" who respond so quickly propping up/fiercely defending the indefensible business ethics of INBOXDOLLARS - one might logically or reasonably assume they're rewarded with FIRST CRACK AT THE NEW SURVEYS, with seldom a reject slip. But who knows. Perhaps you can ask THOSE individuals or the little worker bees on computers that enable this to go on, day in/day out. On the other hand, if any 'supporters/employees of this business told me it was raining... I'd look out the window BEFORE I grabbed my umbrella.
Make money online! InboxDollars pays its members to: Sign Up, Read E-Mail, Refer Others, Join Survey Sites, Play Games, Complete Offers, and More!
Dear Carolina,
I wanted to follow up with you regarding your account and to help clarify our policies regarding our site.
A members account could be terminated/deleted when a violation has occurred such as having Duplicate accounts or from logging in from a Non-US IP while listing the United States as country of residence or for other reasons as stated in our terms of membership.
InboxDollars welcomes all individuals from around the globe and we have thousands who have joined from outside of the US and earn via Cash Games and Cash Search every day.
Since our site is a US based site with US based advertisers we do require that members must live in the US to complete US only activities. This is per our terms and that of our advertisers.
To help individuals understand our policies and terms we present at the time they create an account the Privacy Policy and Terms of Membership which must be reviewed and agreed to prior to the account being created.
We do apologize if you had not reviewed or understood our terms but we do require members to abide by the terms to which they agreed to which then allows members to request and receive earnings.
http://www.inboxdollars.com/pages/terms