Inbox.com ASReviews 47

Obviously they do not care about those who have email accounts with them. 2 months now I have been trying to reach them about my locked account. They do not even answer the phone number anymore, you just get a recording stating they will call you back. Don't wait by the phone for that return call either, it won't come. Very unprofessional for a company by any reasonable standards. We have moved to Hotmail now. Hopefully, they will prove to be more professional. And, for Inbox.com... time to scrutinize those who run your company. Customer service is important to any business. In that regard - at this point, you fail miserably!

MY Inbox email was hacked and they changed the password. I am unable to get into my account regardless of trying the security questions.
My Paypal was also hacked due to them finding my info in my Inbox email.
I sent them a "ticket" for help 1 week ago and still have not heard back from Inbox.
There is zero customer service-avoid like the plaque!
Inbox is a fine email service when everything is going ok but if something goes wrong like your privacy being hacked you wont receive any help from Inbox.com.

I DO NOT TRUST Inbox.com for e-mail. I opened an account in May but did not use it for a couple of months. When I went to use it in late September, I could not log on. I had made a print screen of the password when I opened the account. I made several log-in attempts and could not recover the account with the security question/answer. Either the account was hacked or they deleted the account. It's a good thing I did not have personal e-mails; otherwise, I would not recover them.