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imprint.com Reviews Summary
imprint.com has a rating of 4.1 stars from 2,183 reviews, indicating that most customers are generally satisfied with their purchases. imprint.com ranks 4th among Printing sites.
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The items (lanyards) were shipped with the wrong clip. The solution was not to provide the product with the correct clip, but a 10% discount. I was disappointed with this solution, as I made a strong point to insure the proper clip was used.
Service was good- Company followed up on our design layout to make sure everything was as we wanted, and took care of any issues right away.
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I ordered 100 lanyards with holders. I received only 25 holders, when I contacted you, I was told there was nothing you could do. I only want the balance of the holders. When I was told to contact customer service and open a ticket. I received an email with "Response Requested", however the only box to check is a customer survey. So I can say I'm not satisfied at all.
UPDATE: Imprint has repeatedly contacted me to apologize and either send me the one stake missing or refund me for it. After calming down a bit... I did appreciated the apology and the effort put forth to fix this issue so Im raising my rating from one to three stars. If there is any issue with your purchase CALL them right away. Don't use their ticket system.
ORIGINAL:
I bought five yard signs from them with stakes so that I can put them... in yards. They sent me four stakes instead of the 5 I paid for. I tried clicking on the order and opening a ticket TWO times to have them send me the stake so that I can use my last sign.
Finally i decided to call them and they literally told me they couldnt help me because it was past a seven day period. SERIOUSLY!? Then, when I looked for my support tickets on their site... they were no where to be found. So I couldn't even prove I had contacted them right away.
Apparently they can't take care of a simple error on their part. I will never get my signs from here again. I can't imagine how it would have went if it was a more expensive mess up.
I was happy with the service and product. The writing at the bottom of the can cooler was a little too close to the bottom so it doesn't show well with a can in it. I would have moved the design and writing up a bit if I were to do it again.
Quick & easy with competitive pricing. Thanks
The finished product came out WONDERFUL!
Thank you to the designers for an outstanding job!
Low quality printing on coasters, had issues with legibility of type
Customer service was great! Talked to an actual person and they helped resolve my issues right away to ensure I received my order on time. Fast and friendly service!
Great product fast shipping
Easy and fast
It was painless and very easy. The online viewer and customizer of the item I'm getting is amazing!
Great product! High quality finish!
When you need good, fast and/or cheap, you usually only get to choose two. I got all three. Thanks imprint.com.
Quick turnaround with the proof
The product was great but I thought I ordered a different end clip.
A++
Easy to use website - high quality product at an affordable price
Cc
From the business
We're an internet company that specializes in customizing promotional products. Whether you're looking to custom order a single t-shirt or 1000 water bottles, here at imprint.com we can handle any size order. There's no order too big or small.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members