iLookGlasses has a rating of 4.7 stars from 841 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and great prices. iLookGlasses ranks 11th among Eyeglasses sites.
Thank you for great glasses and quick delivery.i am very satisfied with my glasses.
A loss of time and eye comfort and lm the one that loses out.
Bought as a gift, arrived on time, prescription was perfect, quality perfect, looks great!
Was quick and easy and I love my new glasses. Will definitely shop again
I had a problem with a lens falling out and they handled it well
Received my glasses very quickly and I love them. They were also very affordable.
The image shown on your face is somewhat distorted for colour. I would have been bolder.
They look great, fit me well and the prescription glasses are just fine. Quick delivery to Quebec.
Quick delivery very happy with the glasses so far. Light weight and nose pads which I insist on
Very happy.with the service and would buy from them in the future.
The order process was not as intuitive user interface as I expected.
I recieved my order promptly and received some good customer service in response to my inquiries
Excellent selection for men! Width of frame is perfect for my big face. I looked and now I see.lol
The glasses fit, the optics are perfect and they look just like on the website. That's all I need.
Difficult to order and takes a long time to exchange them and it's not cheap!
I find the glasses too big. They keep slipping off my face. Otherwise I like the styles
Shipping was fairly quick. Service was good. Would order again.
I like what I have very much and they are very beautiful thank you very much
I am very happy with the glasses, service & price. I have recommended the website to my friends!
Easy process to order & staff were very helpful!
Glasses fit well and the price was very affordable - will definitely tell friends & family.
Answer: We do not direct bill any insurance company, but you would want to pay for your order online first and ask us for a copy of your invoice that you can submit to your insurance company for a reimbursement.
Answer: You may send us a picture/scanned copy of it via email at iLook@iLookGlasses.ca
Answer: If "my favourite" frames are deleted from the list. There is no way to retrieve it. The favourites are in this URL: https://www.ilookglasses.ca/wishlist
Answer: We offer a lens replacement service for frames that were purchased from us before. If not, unfortunately we do not work for them, for on the rare occasion that eyeglasses are damaged during production, we are not able to replace them.
Answer: Yes, our glasses always come with a hard case and a cleaning cloth.
Thank you for reaching out! Your order has been fully refunded. Be sure to reach out if you have any questions or concerns!