business logo of iLookGlasses

iLookGlasses

Overview

iLookGlasses has a rating of 4.7 stars from 840 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and great prices. iLookGlasses ranks 11th among Eyeglasses sites.

service
73
value
6
shipping
6
returns
3
quality
762
This company responds to reviews on average within 12 days

Instant Feedback

1,450 reviews
How would you rate iLookGlasses?
grey star
grey star
grey star
grey star
grey star
Canada
1 review
0 helpful votes
Follow Linda N.
Unfollow Linda N.
Send Message
Share Review
Report Review

Great pre-order service
May 24, 2023

I had a few questions before ordering and sent an email. The response was very fast and informative

Date of experience: May 24, 2023
Canada
1 review
0 helpful votes
Follow Alphonse P.
Unfollow Alphonse P.
Send Message
Share Review
Report Review

Was able to send our prescriptions and they corrected any errors no problems. Good work!

Date of experience: April 25, 2024
Canada
1 review
0 helpful votes
Follow Bruce N.
Unfollow Bruce N.
Send Message
Share Review
Report Review

Helpful staff
May 7, 2024
Updated review

Always received prompt email replies from our questions and great service

Date of experience: April 25, 2024

I've ordered a couple of pairs the last few years and...
March 31, 2023
Previous review

I've ordered a couple of pairs the last few years and have been completely satisfied.

Date of experience: March 31, 2023
Canada
1 review
0 helpful votes
Follow Natalie Z.
Unfollow Natalie Z.
Send Message
Share Review
Report Review

Get what you pay for
May 7, 2024

The frames did not hold up. I guess that's why they were cheap. Buyer beware

Date of experience: April 25, 2024
Canada
1 review
0 helpful votes
Follow Nancie L.
Unfollow Nancie L.
Send Message
Share Review
Report Review

It went very well
May 7, 2024

I enjoyed the human help
She was polite and efficient
Got my glasses very quickly

Date of experience: April 25, 2024
Canada
1 review
0 helpful votes
Follow Doug Z.
Unfollow Doug Z.
Send Message
Share Review
Report Review

Price and quality excellant
May 7, 2024
Updated review

Very pleased with service.Will purchase again.Will recommend to others.

Date of experience: April 25, 2024

Terrible,confusion,unable to buy what I needed
March 31, 2024
Previous review

Terrible,confusion,unable to buy what I needed

Date of experience: March 21, 2024
Canada
1 review
0 helpful votes
Follow Lauren O.
Unfollow Lauren O.
Send Message
Share Review
Report Review

Great product
January 23, 2024
Updated review

Had a minor issue placing the order the customer service was amazing and got me set up.

Date of experience: January 23, 2024

Quick and simple
August 3, 2023
Previous review

Very easy to try on lens with camera feature on phone. Simple enough I could order on my phone! Lovely experience and quick turn around. Glasses are great quality and amazing price point.

Date of experience: August 3, 2023
Canada
2 reviews
0 helpful votes
Follow JOHN A.
Unfollow JOHN A.
Send Message
Share Review
Report Review

New glasses
November 20, 2023

Always get it right. Has been my go to for glasses for a long time. Great job

Date of experience: November 19, 2023
Canada
1 review
0 helpful votes
Follow kathleen J.
Unfollow kathleen J.
Send Message
Share Review
Report Review

Love my new look
June 8, 2023

Always good services prompt and often a phone call from you to make sure all is good

Date of experience: June 8, 2023
Canada
1 review
0 helpful votes
Follow Lynn F.
Unfollow Lynn F.
Send Message
Share Review
Report Review

Please let me know how I would go about sending them back so you can fix them.

Date of experience: May 2, 2023
Zoey D. iLookGlasses Rep
over a year old

Thank you for reaching out!
We are absolutely more than happy to help regarding your order.
We have sent you an email so we can talk more about it. We look forward to hearing back from you soon!

Canada
1 review
0 helpful votes
Follow Anne Q.
Unfollow Anne Q.
Send Message
Share Review
Report Review

Great experience!
August 2, 2023

I am a very happy returning customer! Never had any troubles or issues with any item purchased!

Date of experience: August 2, 2023
Canada
1 review
0 helpful votes
Follow Wanda J.
Unfollow Wanda J.
Send Message
Share Review
Report Review

Experience
January 14, 2023

I had ordered the wrong prescription lenses and Mse and Zoey were super helpful Maki g the exchange for me

Date of experience: January 14, 2023
Canada
1 review
0 helpful votes
Follow Terrence N.
Unfollow Terrence N.
Send Message
Share Review
Report Review

My first choice to purchase eye glasses
February 16, 2024

Had no trouble navigating web sight, and order was delivered in the timeframe I was given.

Date of experience: February 16, 2024
Canada
1 review
0 helpful votes
Follow Cec I.
Unfollow Cec I.
Send Message
Share Review
Report Review

The only place I buy glasses
April 25, 2024
Updated review

Fifth time buying maybe more, with the high cost of living it's a great choice.

Date of experience: April 15, 2024

Stop getting ripped off
June 13, 2023
Previous review

Stop paying hundreds of dollars more for glasses at established big box dealers. Two pairs for 150$ plus free sunglasses.

Date of experience: June 12, 2023
Canada
1 review
0 helpful votes
Follow Haily F.
Unfollow Haily F.
Send Message
Share Review
Report Review

Good glasses
March 10, 2023

Good glasses for a great price, always have bogo sales when I am in need of new a pair

Date of experience: March 10, 2023
Canada
1 review
0 helpful votes
Follow Harold U.
Unfollow Harold U.
Send Message
Share Review
Report Review

It was reasonable easy
April 15, 2024

It was reasonable easy. Chat response was quick and very helpful.

Date of experience: April 5, 2024
Canada
1 review
0 helpful votes
Follow Art O.
Unfollow Art O.
Send Message
Share Review
Report Review

Excellent!
January 12, 2023

Dealt with I look a number of times, always quick and efficient. Good price, good product,

Date of experience: January 11, 2023
Canada
1 review
0 helpful votes
Follow Ray D.
Unfollow Ray D.
Send Message
Share Review
Report Review

Excellent ordering process.
August 11, 2023

Excellent, chat help was great. Just disappointed with my transition lenses from one of my orders.

Date of experience: August 11, 2023
Canada
1 review
0 helpful votes
Follow Charmaine B.
Unfollow Charmaine B.
Send Message
Share Review
Report Review

Great!
April 19, 2024
Updated review

Great product, excellent prices, fast delivery, prompt customer service.

Date of experience: April 8, 2024

Great selection and prices
July 11, 2023
Previous review

Great selection and prices. Excellent service.

Date of experience: July 11, 2023
Canada
1 review
0 helpful votes
Follow Wendy F.
Unfollow Wendy F.
Send Message
Share Review
Report Review

Great customer service, low prices
May 19, 2024

I received an email inquiring about an error I made with my order - it was corrected efficiently & my new glasses arrived promptly - and you can't beat their low prices!

Date of experience: May 9, 2024