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ILGM

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Alaska
1 review
0 helpful votes
Follow Angela H.
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My order arrives timely. The product is good quality. I'm still a beginner but I think having a good quality product makes all the difference. Customer service responds within 24 hours. Very, very nice people.

Date of experience: October 25, 2016
Kansas
1 review
4 helpful votes
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Hello. I was perusing the net for a reliable source to obtain what I needed. After looking about for nearly an hour, I finally choose ILGM to place an order. From the onset I was impressed with the level of professional communication from this company and I had absolute confidence My order was a CASH transaction and I was not in the least bit worried. Given my geographical location, my order did take some time to arrive. It arrived in perfect condition and to say that I am pleased is an understatement. Cash transactions can be iffy, so calm yourselves and enjoy the experience of dealing with a pleasant and professional company and put those concerns aside.

Date of experience: July 9, 2016
New Zealand
1 review
0 helpful votes
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These guy's are awesome!
October 19, 2016

I live in New Zealand, first seeds I ordered didn't arrive after a month or more. I emailed ILGM about not receiving them. They resent them and blow me down they arrived with in 2x weeks! Great communication & service. ;)

Date of experience: October 17, 2016
Florida
1 review
0 helpful votes
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Awesome folks!
September 21, 2016

So I placed my oder for my seeds and near immediately it was shipped to me. From the moment I placed my order Robert emailed me loads of info on how to grow my plants. I would definitely order again in the future!

Date of experience: September 19, 2016
Georgia
1 review
5 helpful votes
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Great company I had a nothing but good things to say about the product and whats even better is the support you get after the purchace, any question you have they have the answer! Thanks again and this is the only place I'll get my sour diesel! JIMBO

Date of experience: July 4, 2016
Ohio
1 review
1 helpful vote
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True to their word
July 30, 2016

When I ordered my seeds last fall, they arrived in the allotted time frame. When I germinated them, some didn't germinate. I wrote to ILGM and after a few e-mails back and forth, they are sending replacement seeds. I think they are a great company and true to their word. I'll be ordering from them again. They're the best!

Date of experience: July 30, 2016
Ohio
1 review
0 helpful votes
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Fast Delivery: I ordered my seeds on 1/9/24 and my seeds were in my hot hands on 1/13/24

Great Customer: On the morning of 1/12/24 USPS tracking showed my seeds had been delivered, as the post office admitted they had been delivered to the wrong address. I contacted ilmg that morning that my seeds had been left at the wrong address and within hours Sarah from ilgm contacted me to let me know what their experience has been with the USPS and to ask that I give it a little more time. I contacted my post office and they corrected their mistake and I had my seeds on 1/13/24.
I was getting emails from ilgm through the weekend checking on my situation, whether were auto-generated or not ilgm let me know they hadn't forgotten about me.

Date of experience: January 19, 2024
ILGM S. ILGM Rep
over a year old

Thank you so much for taking the time to leave us such a glowing review. We are happy to help you out at any time!

Have fun growing.

Stacy
ILGM

New York
1 review
0 helpful votes
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Missing order
August 15, 2016

I made an order with your company and was told to wait about 30 days for it to arrive. After 30 days my order did not show up so I contacted customer service and was told that my order would be re-shipped, in 12 days my order showed up as promised. Needless to say I am very happy with your service and I will be dealing with your company in the future. Again thank you vrery much.

Date of experience: August 15, 2016
California
1 review
0 helpful votes
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After I did a thorough review before buying from ILGM I discovered I made the right choice. There are many choices out there but ILGM has the best overall between service and products. The service is the highest I have seen compared to any other company. Response is immediate and very helpful. The make everything easy. The products are the highest quality I have ever tried. And the selection is wide and the website is easy and informative.

Date of experience: October 31, 2023
ILGM S. ILGM Rep
over a year old

Thank you so much for taking the time to leave us such a glowing review. And that bud looks delish!

Massachusetts
1 review
1 helpful vote
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Great so far!
August 1, 2016

Order the 3 pk of Amnesia Haze Feminized autoflower. Delivery was fairly quick coming from over seas (took 12 business days) and So far I have only planted 2 of the 3. One is almost 5ft tall and flowering right now and the other is barely a few days old. Overall I'm satisfied with my order. The only odd thing was the shipping wasnt very discreet but it got here so I'm not complaining. Will be ordering again soon.

Date of experience: July 30, 2016
Alabama
3 reviews
0 helpful votes
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I have placed several orders with mr. Bergmans company, the 1st order got taken by customs, ilgm, resent the order, without hesitation. I have had only the best of customer severe from these people. They are the (Real) deal... thanks again.

Date of experience: November 4, 2016
Florida
1 review
0 helpful votes
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Order received
October 5, 2016

First time ordering seed after checking out many sites an went with this one. Liked all the info available from them and also joined the learning program to help me get started this bieng my first time attempting this. Ordered my recomended seeds and 10 days later they arrived. Now I have to review the course and get my supplies in order and hopfully strat a grow in about two weeks. Thank you for the quick honest service and educational info. It helps soo much to be able to get the help and info needed in one place thank you again WOLFGANG

Date of experience: October 3, 2016
California
1 review
0 helpful votes
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They Top US Owned Seed Bank.
October 7, 2023

ILGM has been my go to now for several years to acquire numerous strains of both auto-flower and feminized cannabis seeds for your own production. ILGM has some of the best selections for seeds, fertilizers, and instructions for beginner growers. I have been using them for several years and have never been let down. As a matter of fact, the USPS mistakenly delivered my package to a neighbor across the street. After contacting support, Sarah did such a great job in keeping me patient and explaining how the United States Postal Service can sometimes be slow.

Date of experience: October 4, 2023
ILGM S. ILGM Rep
over a year old

Thank you so much for taking the time to leave us such a glowing review. We are happy to help you out at any time!

Stacy
ILGM

Illinois
1 review
1 helpful vote
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This is my 2nd order from ILGM. The 1st came within 2 weeks and was no problem. My 2nd order did not get to me and after a month, I reached out to the customer service people at ILGM and was instantly taken care of. A 2nd order was sent and I received my product within 2 weeks. The only question asked was to verify my address. I have read many reviews and all comment on how fast a shipping problem became rectified. I will add my testimonial to this group! ILGM is totally legit and sells quality products. I am 60 years old and skeptical about most online transactions but I will NOT HESITATE to continue doing business with Robert Bergman and the ILGM company. Thank you for giving me a company I can trust. Peace.

Date of experience: July 15, 2016
Illinois
1 review
0 helpful votes
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Great Service!
January 23, 2024

Checked on a delivery issue and Sarah was very helpful in checking things out and giving me an answer promptly. Thanks! Keep up the good work!

Date of experience: January 22, 2024
ILGM S. ILGM Rep
over a year old

Thanks for your great review. This just made her day!
Happy growing! 🌱

Stacy
ILGM

Washington
1 review
0 helpful votes
Follow Justin C.
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My first Order went missing for reasons unknown why I did not receive it and they resent my order promptly after waiting a week to make sure it didn't show up. I'd highly recommend them.

Date of experience: September 4, 2023
New York
1 review
0 helpful votes
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Awesome customer support
October 18, 2016

I had some issue with my first order from ILGM. Ordered 15 seeds and in two separate attempts at germinating, none of the 15 germinated. Unsure if it was an issue with the seeds, shipping or me. Probably me. Emailed ILGM, an the next day I had a reply. Was told to send the seeds back and ILGM would replace. I explained being in USA, the back and forth of the seeds would take a month or longer. Stacey, the CS rep agreed to send immediately. I have my new seeds and ILGM has a happy and loyal customer. Thanks again Stacey and ILGM.
Thanks again
Russ

Date of experience: October 17, 2016
New York
3 reviews
5 helpful votes
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I'm in the US. And have tried multiple places for quality and reliability purposes and have purchased with ILGM 5 times so far& read thru a lot of there helpful online literature and will continue to work with this company it's the only one I have found to be full proof on every end no doubt best quality and will answer any possible questions u might have 5 stars Thank u all

Date of experience: July 4, 2016
Texas
1 review
1 helpful vote
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ILGM is an excellent company with exceptional customer service. I recently had a small issue and contacted ILGM and they responded immediately. The quality of their products is way above standards and they are true to honor their guarantee. I am a confirmed customer of ILGM.

Date of experience: July 16, 2016
New York
1 review
0 helpful votes
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Fantastic Customer Support
September 19, 2023

I am a first time grower, and the ILGM support team was there to answer questions and provide support every step of the way. The USPS lost my package twice (out for delivery but never delivered), and the ILGM team resent my order twice, with no additional charge, until I finally received it. Cant wait to start growing!

Date of experience: September 19, 2023
ILGM S. ILGM Rep
over a year old

Thank you so much for taking the time to leave us such a glowing review. We are happy to help you out at any time!

Stacy
ILGM

Overview

ILGM has a rating of 4.3 stars from 127 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ILGM most frequently mention customer service and great company. ILGM ranks 7th among Marijuana Information sites.

service
61
value
60
shipping
61
returns
35
quality
57
This company does not typically respond to reviews
+31