Purchased a clash of clans account fully maxed for £200, a few months later someone else started accessing the account and using it. Messaged the support team to say someone is accessing it and they said my warranty has expired. So pretty much, they sell u an account and after a few months take it back and say there's nothing they can do about it. It's a SCAM. $#*!ing disgrace of a website. Please do not purchase from it!
I ended up buying an account which got taken back by the original owner which i thought, yeah cool i don't mind at all.
It's been a week and i'm literally arguing with customer support because they refuse to give me a refund to the point where they're literally getting their manager involved.
When you buy a fortnite account and want a refund, they will tell you to contact epic games about it.
But this can be a problem because most accounts you get have no full email access which makes it completely impossible to get the account back.
IGVault should be shut down IMMEDIATELY.
I'm 15hrs into an order that they said would take 3hrs. There is ZERO customer support. Luckily, my credit card company will reverse the charge. They have you contact the seller who gave me an excuse then listed the product as delivered when it wasn't. Tried to contact the seller again and have heard nothing this time.
I bought an Overwatch account and my license has been withdrawn because the owner of the credit card asked for a refund, this is a scam operation. The idea is cool, but it's just a rip off. Buy a retail in discount and you're way better off
No way to talk to support. Says to contact seller and no response. The estimated delivery time is 4 hours it's been 24 hours now. No response from seller or support. Don't ever order from these guys. Just a scam. Good luck getting a refund
I purchased an account through this website that was sold through another provider. After less than 2 weeks the account was taken from me. After creating a ticket, my money was not refunded and I should contact the third party. Actually this is not my problem I bought it through IGVault but well I tried. There I was then told that I was unlucky and "hacked". After about 2 weeks. Of course. All scammers and crooks.
Translated with www.DeepL.com/Translator (free version)
I bought a handful of accounts all at once so far more than 50% of them have been taken back but not only have they been taken back they are re-advertised by a different seller on the website... this is trash I was a fool and I read these reviews and almost all of them said the place was trusted that's a joke... everything you buy mostly has a 7 day warranty and for 7 Days even if the entire description is inaccurate on your purchase you still have to fight continually trying to get a refund. This last one in particular I paid $70 and it said I had full email access the moment I got the account I tried to log in not able to log into the email says there's a backup email that wasn't provided I asked for it I never got it but the seller denied my refund request again and again and eventually they just let the seller keep my money and then today the account was taken back from me and reposted under a different seller... customer service won't let you do anything and they won't help at all they say the warranties over that's the end of it but after the warranty is over you can't write a review against the seller. I'm trying to leave this review on every single website possible cuz this website is a den of Thieves. Below our screenshots of the accounts that I purchased that were taken from me within a very short time frame but my money not returned and then two in particular were immediately reposted for sale these guys are awful please do yourself a favor and heed this warning
I purchased 4 times at this site 3 times it was really good but the 4th time which is now tells me that there are scammers I purchased a rocket league goal explosion for 25 € and I didn't even get it the support write I think Bot messages to me and isn't helping me so pls stop buying on this page!
Stay far far far far far far away from this site. I have purchased 3 accounts from them for Overwach and within a year all three accounts have been hacked and whoever the original owner was took it back over. IGVault provides no help or resolution for this whatsoever. They only have a 7 day guarantee. People are literally selling their accounts on here and then getting them back after a certain amount of time. This is a SCAM. Stay away! Wasted $50 on this.
Seller sold aLeague of legends account that he wasnt an orginal owner of. So original owner recovered account after two months and no i don't have any access to the account. I contacted Support and they said they cant do anything to help me because its passed their SEVEN DAY RETURN POLICY PERIOD. Which means after sellers sell accounts. They can just recover after 7 days. Buyers are screwed after that. They don't get a refund or anything. Such a bad return policy and horrible customer support
The account information that was provided was a scam. I took all the necessary steps to either get the correct info or refund me the money. The seller ignored my email. I then emailed iGVault and did not help me or offer anything else in exchange. They told me I was past my guarentee. I stated where it stated I had a deadline. I got a stupid response back. Again emailed where did it stated the deadline. Nothing back. Please dont waste your time or money.
Scam! IGVault took my money and didn't deliver the product. Worse is that they "provided" me with a video proof (or so they claim), except the video clearly shows a horde player delivering gold to another horde player and my account is an ALLIANCE player. They refuse to give me my money back even when the evidence clearly shows the gold was delivered to someone that wasn't me. Gave me the run around for 6 days. Total scam!
Probably I bought an account, he received everything was seems to be good until, I tried to sign in to check if the account working, because im third party seller I had customer he waits for this account and the scammer from the site just delivered account but the account was under block, so I contactacted the support and they start to troll me, and say "you make it" "your fault" after a while she even says "sorry for your lost" "you can't scam us" and things like that, and I am so mad because I spent money for my customer, he paids me to buy him account and what he got? Nothing because this site.
Never buy there again, this is probably a joke, it wasn't like that before but now im never going to buy there.
This is a scammy website, they managed to transfer money from my account then ban it by their absolute stupidity then claimed they never received the coins when their own website stated that they did. Please run away from this website they are crappy and fraudsters
I ordered WoW Classic Gold here several days ago and paid directly via credit card. I never received the gold. I don't get any statement from the seller and IGVault support apparently refuses to answer me at all... and this although I exhausted all possibilities: (contacted seller several times, requested dispute resolution, tried all IGVault support channels I found). Never ever IGVault again!
Do not trust this website.
If you still decide to use it Never Verify you got the account. Because if the seller decides they want the account back to resell it here or sell it in another website. You lose what you paid for.
If any chance the same thing happens to you, go and report yourself so the scalper is punished by attempting to recover the account. Explain to the staff truthfully what happened.
Bought an Lol Account which got bannend for botting Permanently. IGvault scammend my money. Warranty is completly useless. Dont buy here its not safe site is full of Scammers and they Protect Scammers
Tried buying 300k just to see if it was legit, no response from seller, and 404 error when I tried to get IGVault assistance with the order. Promised to fulfill order within 1 hour of purchase. I used PayPal so I can dispute the charge. Charge comes back as a chinese name "思豪 陆" Aka "lù zhàn duì" in English. Obviously a Chinese scam site. Some people might have gotten lucky and received their orders, but for the most part, this entire thing looks to be a scam.
There is no way to delete your account on IGVault, so don't provide your real identity.
I requested through the support live chat. The people working there seems very unprofessional and I agree it sounds more a SCAM than something else.
Don't BUY or SELL anything on this website!
Ts to risk if buy account in this site > I bought account After 3 days they Changed account information > I continue to call them every day asking for a new request ( procrastination) They have no credibility. You will be delayed for a week, Then they tell you we give a guarantee only for a week
Answer: I bought a Lol account on this website, they didn't provide me the alternative email that the seller used so he was able to ticket to riot and have back the account I bought. Completely fraud, customer service sucks, DON'T DO MY SAME ERROR, NEVER BUY AN ACCOUNT ON THIS SHIT SCAM WEBSITE.
Answer: Because it is a scam trust me!
Answer: Pure scam! They sell botted or hacked Accounts and the owner will get it back got from 8 accounts 2 got back by owner and 5 got banned botting only 1 alive
IGVault has a rating of 2 stars from 467 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IGVault most frequently mention customer service, fortnite account and original owner. IGVault ranks 101st among Virtual Goods sites.
Hello Beyer g.
I'm very sorry for the problem that you have met, but we promise you to solve your problem, but we hope you can provide all necessary information thank you!
Please feel free to email us via service@igv.com or join our discord channel via https://discord.gg/6yqyfgHg to solve your problem more smoothly, thanks for your understanding
Regards,
Igvault team