Hydromate Reviews Summary
Hydromate has a rating of 3.5 stars from 69 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hydromate most frequently mention and customer service. Hydromate ranks 69th among Business sites.
My daughter and I each bought one of these, she the teal one and I the pink one. They are easy to fill. We also put some ice and strawberries in them for flavored water. We love the time to drink reminder. I had no idea it would be easy to drink this much water throughout the day but it is with these bottles! The carrying handle is nice as are the strap, and the colored rim, so that we know whose cap is whose!
I absolutely love water with or without lemon, cucumbers or any fruit nothing quenched my thirst or just drinking during the day is WATER this bottle keeps me from going back & forth getting smaller bottles I have my daily intake in this bottle I love it my BFF who lives on west coast purchased one when she saw mine on Facebook! Your body kidneys skin will be rid of toxins & supple skin
I work downstairs in my office for 14 hours a day! This really helps me drink all the water I should be and also prevents me from running up and down the stairs! :) will be ordering more! I got the ombré from
Pink to teal color! It's sooo pretty!
Hydromate makes you believe that the product is produced in the US, but it isn't. And they don't stand behind their product. They won't let you return the unused product.
In my opinion;
DON'T BUY THIS PRODUCT!
This company is spam. The bottles are not as advertised and there is no way to reach customer service other than via email where they tell you sorry about your luck. I received the 32oz glass bottle and it puts off a very strong chemical smell making it unbearable to drink the water and the sleeve was damaged. Via email I was told that they can not take the bottle back because they might resell it to another person and spread covid! Why would you try to sell to another person a defective item, especially an item you are false advertising as being free of toxins and smells?!
I ordered the gallon size and after less than 60days it has broken, it cracked around the mouth from Holding it from the handle in the spout. I contacted customer service they offered me a 15% discount for a new one, said they couldn't replace after 30 days. The plastic is not string enough to hold up under the weight of the water in the biggest bottle. It's a shame!
I should of known better to but anything that has no return or exchange. Do not buy this water bottle it is not worth it. I received a purple one gallon bottle that was washed various of times and could not be used because it smelled like spoiled baby milk and rotten eggs.
Tried Hydromate's electrolytes, very refreshing and compliment the water bottles nicely. Would highly recommend!
I should have known better than to make a purchase based on an IG ad, but I did. I purchased a re usable drinking bottle. It never arrived.
I contacted the company to discuss options. I was told too bad, the lost package is a USPS issue and
They would issue a refund, minus shipping, return and a restock fee. So I am now paying to return and restock an item I never received. The only way you can contact them is via email and they are no longer returning my messages.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members