website thubmnail of Hydromate

HydromateReviews 69

3.5
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Hydromate Reviews Summary

Hydromate has a rating of 3.5 stars from 69 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hydromate most frequently mention and customer service. Hydromate ranks 69th among Business sites.

service
29
value
30
shipping
28
returns
18
quality
28
Texas
1 review
2 helpful votes
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I purchased a bottle paid fast delivery said 2-4 day shipping it's been a week and a half already received an email stating it should have been here yesterday I check status today snd it's still in transit. I sent them an email 2 wise to get my fast shipping money back and no ones replied back... very upsetting.

Date of experience: March 10, 2021
California
2 reviews
14 helpful votes
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Literally junk
March 3, 2021

This bottle is dollar store cheap and the letters peel in no time. Customer service tried to blame me insisting I'd ignored some care instructions that actually aren't on their site. Creams and hand sanitizers remove their letters. Says that no where. I don't use either. The jug has a handle!
Rude customer service that refused to do anything. Filed a bank dispute.
Company has deleted my reviews on their FB page and blocked me from commenting.

Date of experience: March 3, 2021
Indiana
1 review
0 helpful votes
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Amazing Purchase!
February 10, 2021

I bought a gallon sized bottle from Hydromate as an incentive to drink more water, and I absolutely love it! It keeps me on track with my water intake, and the case makes it super easy to carry with me everywhere. I recommend this to absolutely everyone!

Date of experience: February 9, 2021
Florida
1 review
0 helpful votes
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Love my hydromate!
February 8, 2021

Love my hydromate! Keeps me drinking water all day long! Great color choices too! Love the hot pink!

Date of experience: February 7, 2021
California
1 review
0 helpful votes
Follow A C.
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My hydromate gallon bottle has literally become my best friend! I love the color, the quality, and the accountability with the time stamps to get me through the day. I am easily drinking over a gallon now. My first order came cracked and the teams customer service was excellent! After a quick response to my email, they sent out a brand new bottle without any hesitation. I'm aiming to be a brand ambassador because I get so many inquiries about my bottle. Thanks for the promo code!

Date of experience: February 4, 2021
New York
1 review
0 helpful votes
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You won't regret it!
February 5, 2021

I love water and I think I drink a lot. Once I found out I need to drink half my body weight I purchased this water bottle and did my calculations. I got my favorite color purple and this cute bottle makes it more fun and motivate me to keep drinking water. You will love it! I'm a happy and returning customer.

Date of experience: February 3, 2021
North Carolina
1 review
0 helpful votes
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Awesome bottle
February 5, 2021

I seriously needed this water bottle in my life. As a personal trainer I encourage everyone to drink water all day long and with this hydromate container my job just became a trillion times easier. Fill it up and go on about your day. Stay hydrated, stay fit, stay blessed.

Date of experience: February 3, 2021
California
1 review
0 helpful votes
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Love my Hydromate
February 5, 2021

Love my hydromate, quality is great and options in color and sizes great. And helps me reach my goals!

Date of experience: February 3, 2021
Illinois
1 review
0 helpful votes
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Hydromate
February 4, 2021

So far so good I love my variety pack for my hydromate I'm very satisfied with how fast it arrived as well

Date of experience: February 3, 2021
Florida
1 review
0 helpful votes
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I love my hydro mate 64 oz water bottle it reminds me to drink enough water daily - I started Beachbody last week and exercising way more than I did before, so I need a water reminder also when I have got facials done I was told my skin is dehydrated and was told to drink more water so thanks hydromate!

Date of experience: February 3, 2021
Nevada
1 review
0 helpful votes
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Hydration DREAM!
February 4, 2021

This is theeee best water bottle I've ever had. I also ADORE the carrying sleeve! So convenient! :)

Date of experience: February 3, 2021
Washington
1 review
0 helpful votes
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Love my Hydromate!
February 4, 2021

I purchased the gallon size in pink with the carrier. I definitely recommend getting the carrier if you do the gallon size. I love it!

Date of experience: February 3, 2021
North Carolina
1 review
0 helpful votes
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I love this water bottle. It's so easy and convenient to stay on track with my health goalsnand water intake

Date of experience: February 3, 2021
California
1 review
0 helpful votes
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Amazing!
February 3, 2021

Not only are the colors absolutely beautiful (I want one in ever color) but the pricing is really well suited for the sizing. I like the little sayings in the bottle for motivation and I love the handle on mine :)

Date of experience: February 3, 2021
California
1 review
0 helpful votes
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Keeping me on track...
February 3, 2021

Let's face it-if you're not tracking progress on your goals, you have no idea if you're making gains. My gallon Hydromate keeps my on track for my water intake. I also love the handle and easy to chug opening! It has a good shape, fits in my gym bag nicely

Date of experience: February 2, 2021
Georgia
1 review
0 helpful votes
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Functional and fun
February 3, 2021

I can't live without now! Thought it was silly but left it at home while on vacation and missed it. I get all my water in daily now & hubby competes with me. It doesn't keep water cold for that long but I prefer room temp water so it doesn't bother me.

Date of experience: February 2, 2021
Arizona
1 review
0 helpful votes
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Best decision ever
February 3, 2021

I'm always scared when purchasing things I see online, let alone an ad on Facebook. But let me tell you what, ordering my 1/2 gallon was the best decision. It's too cute to not want to take everywhere and has really helped me drink more water. I've actually completely stopped drinking sodas and teas. I went from maybe one small bottle of water a week to easily this 1/2 gallon in a day. I'm purchasing more soon for birthday gifts because everyone needs to have one.

Date of experience: February 2, 2021
Texas
1 review
0 helpful votes
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I love my Hydromate jug!
February 3, 2021

I received my Hydromate water jug as a gift from my sister and let me tell you... it's so fun to use, it keeps me on track with my water intake, and it's easy to clean! I love it and I highly recommend it.

Date of experience: February 2, 2021
Michigan
1 review
3 helpful votes
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I unfortunately purchased two of these water bottles, I received one of them damaged with a dent in the front, and the other one was defective due to the straw not generating water through the sipper. When I attempted to inform Jessica Stevens a customer service representative from HydroMATE that water, she sent me a tutorial video on how to operate the straw. HydroMATE also do not issue refunds or exchanges for any reason. The bigger bottles are shipped in a bubble bag that can be dented at anytime through the mail. Only the slender bottles are shipped in a box. I would never recommend this product to anyone, and this needs to stop advertising on social media because they are only in business for the money.

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Date of experience: January 30, 2021
Massachusetts
1 review
4 helpful votes
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They don't follow their legal policy. I wanted to cancel my order before it's was shipped and they didn't let me. And it clearly says in their policy "If you want to cancel the order for a refund, you must contact us before the item is dispatched. Any cancellation requirements are not accepted once the item has been dispatched." It's not worth it just safe your time and money. Don't buy it.

Date of experience: January 9, 2021