HoverBoarder

This man stole money from 100's of kids at or around the Christmas season, including 200.00 from me for my daughter present. My bank will not refund the money. This man went as far to sell his condo and buy a new house on our dime. 2445 NW 31 CT OAKLAND PARK FL ******* Is now where he resides ripping people off. I found he has started and dissolved many business' since 2013 all ripping people off. He uses a fake virtual address to validate these business license. He was living right on the beach but I guess he decided to move when he was so easily tracked down. I have mailed him a letter requesting my money back to his new home he just purchased in January. If he doesn't refund me, then I will be making a police report.

I had the same experience that other reviewers did. Unfortunately I bought before seeing these reviews.

Did anyone ever get their money back?

I am talking to my credit card company, and they suggested sending details to the RCMP (in Canada), who will perhaps declare the product counterfeit or the transaction fraudulent, thereby allowing the card company to get my money back.

We'll see how this works out.

Any success stories out there?

My hover boards yes we bough 2 and neither of them work. I have been calling, emailing, and texting with all numbers I could find for them and cant reach anyone. Its like after chrismas they up and closed there shop down and ran with whatever money they could take.

Ordered hoverboard on 1-11-18. Advertise next day delivery. Was told I would receive an email to track delivery next day and did not. Called again on 1-17-18 and was told same thing but never received an email. Tried calling but only got a message.
Coworker looked up bad reviews and way too many people had horror stories so I contacted my bank who is now filing a fraud dispute. Did not want to wait to late and end up with no hoverboard or getting my money back

I purchased a bad out of the box off-road hoverboard. I tried to get an RMA for return and they avoid all emails and phone calls. I spoke with 2 people who said "someone would get back to me" with an RMA who never did. I emailed customer service 4 times requesting an RMA with no response. I'm disputing the charge with my Bank. I already purchased the same hoverboard from Amazon which is what I should have done in the first place. Don't purchase from them! Go to Amazon!

DO NOT BUY FROM THEM! We received the hoverboard for Christmas and it never worked. We've been trying to get in touch with them to replace it and no one responds. The email and chat online link don't work. There's no phone number in the US. We disputed the charge and they emailed us and said if we don't pay to send it back, they're sending us to collections. What kind of crap is that? So much for a warranty. So much for excellent customer service. They didn't even respond with a phone number to call them back. STAY AWAY... FAR FAR AWAY!

I ordered 2 boards on 11/10, called 20 times left numerous messages with no reply, sent a dozen emails and eventually got a generic response about delays in shipping. Got an email stating order was complete on 11/25 and I'd get tracking number 'shortly'... never got it. Called my bank and disputed charge and bank refunded my money today. Please call your bank to dispute charge otherwise you may never receive the hover board or if you do it will either be wrong color or worse yet not work. Then what? Wait another month to receive a replacement?

Same experience as the others on the site regarding this company. I also Google Earth to see where this place is located. Lo and behold, it showed a residential neighborhood in a screwed up part of Miami. So be careful!

I too placed an order on November 24, immediately had funds deducted from my account. After calling repetitively last week, a woman answered who was quite pleasant. She assured me I would get my product and did not understand why the fed ex shipping label had multiple tracking numbers attached. I have not received a new tracking number or new updated correspondence from them. I will be contacting my bank to file fraud charges. My son will be disappointed come Christmas morning

Of course this sounds like the rest of the posts. Ordered two on 12/7/16, and money was taken out on 12/8/16. I waited patiently for a tracking # or anything saying that they had shipped. I figured, its the holiday season so they are running behind. Not the case! Their website now says they are out of business due to Federal Regulations (these regs were passed in May 2016). They had no intentions of ever shipping anything. Complete scam to get peoples hard earned money and at Christmas time none the less. This is lower than low. I hope the folks at Hoverboarder.com realize how much of an impact this has on families and parents. Like many of you, I saved for months to get these (widowed mother of two), and will not be getting my money back. Christmas is certainly not ruined as we still have each other and our blessings but it will not include the boards I saved for. Hoverboarder. Com, I hope you are proud of yourselves.