No question but it looks like you should be very careful about placing an order here. Not good...
First time purchasing from Houzz and everything went seamlessly. Love our new lampshades!
Good experience. Fast shipping time. Love the table!
Thank you everyone for taking the time to share your personal experience with houzz!
The best price for these tables, delivered within a week. Excellent Houzz service!
Excellent delivery service and ordering experience.
Easy ordering. Fast delivery. Excellent experience. Beautiful merchandise
Cool shape. We had it hung horizontally in bathroom at beach apt.
Very timely arrival, The shoes arrived when you said they would be delivered.
These are so great- worth the money and no assembly required. They shipped fast too.
Stuffed cushions into small box which caused stuffing to permanently shift.
Shipment was quick and made everything a breeze. Definitely buying again.
Great price point for the products received and timely order.
Can't unsubscribe in ANY WAY POSSIBLE! Has tried Facebook, gmail, sending link to email. Nothing works
Hi there,
Sorry to hear this! We have sent you a private message requesting account information, so that we may look into this further and assist.
Houzz Outreach Team
Holly crap. 32.97 order. And 53.57 shipping. For 3 small mounting brackets. Buyer be ware.!
We appreciate your feedback as it will help us continue to improve our processes every day.
Shipped on time. Price was very reasonable. I would highly recommend Houzz.
My 2-star review of Avian Rogers, Moderne Builders, Palm Desert, CA was rejected without much explaining.
We are sorry to hear about this. If you have any questions regarding a review you can reach out through http://help.houzz.com and our team would be happy to look into this further.
Answer: Good question Maggie. I don't think there is. I think this site is just there to help their vendor and not assist consumers in making informed decisions. I found had a contractor who had defrauded us and changed his business name on Houzz. I posted a review on his profile notifying the public of what he had done to us, and Houzz did not publish the review. I joined Sitejabber to warn the public about Houzz.
Answer: I began as a Pro on Houzz and spent $2000 on Advertising. This was supposedly for a year of top exposure. No one purchased, the couple of calls I received were people wanting to USE my service for ideas. I have since discontinued complimentary initial appointments. These people are the biggest scammers in the world! I'm still one of the Pros just to see if anything bites but I noticed they go into vendors photos and try to find similar product then they sell their products. Great way to sway your client and to steal customers!
Answer: Go straight to the top at Houzz. Ms. Adi Tatarko, CEO, Alon Cohen, Pres. If tha doesn't work, I suggest you file complaint with the Consumer Affairs Division of the California Attorney General's Office.
Answer: The Pros, at least at the beginning, were not in competition with this company (Houzz). They convinced the "Designer" world that the were strictly collecting ideas for the public and to help improve the vendors chances of being hired. Those reviews on the Pros are about the Pros, they come from their clients. About 2-3 years ago, Houzz began selling out from under all the vendors! They are SO low they have gone into the photos of the pros, look for a product they have that might be similar to something they sell and lead them away from the pro. The 1-2 stars you see here are the reviews for "Houzz" and their service but the reviews under a Pro are for that Pro. Don't be fooled... If you want the job done right, call the Pro! Listen to these reviews of Houzz and you won't get burned. Two different animals completely!
Answer: Steer clear. The advertising doesn't work, and although they originally started up as a company that would work alongside the vendors, they are now selling out from under most of them, especially the interiors decorators! They are SO low they have actually tagged products inside some of the photos of interior designers and tabbed out similar products to stay the customer away from the Pro and to purchase through them directly!
Answer: Do yourself a huge favor and find it somewhere else. Houzz contracts with third party sellers and their freight companies, they're just a middle man. What a nightmare this has been.
Houzz has a rating of 2.1 stars from 1,658 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Houzz most frequently mention customer service, credit card and delivery date. Houzz ranks 46th among Furniture sites.
Hi Suzy,
We are sorry to hear about the trouble you experienced with this purchase, but thank you for providing this feedback! If we can be of any further assistance, please do not hesitate to shoot us a message at help.houzz.com
Houzz Outreach Team