Perfect collection
More particularly the summer collection this état (2019) for their new style (Italian style, glamor and sexy for me: dolce vita!) and for their news prints, and colours... neon... beauty pink... dolce vita print...

Beautiful prints, beautiful colors and fabrics.
Delivered very quickly.

Customer service very responsive, and concerned about their customers.

Only drawback: dresses or tops not always suited when we are thin with a big chest.
Chest is sometimes compressed or crushed

I have ordered two corset maxi dresses separately with house of CB and my experience wasn't as bad as some of the reviews. Both arrived within a few days. Haven't dealt with return so not sure about the customer service.
Both dresses are very pretty and they look exactly like the website photos. The Cara dress is very comfortable and looks expensive however the boning in the corset might poke through the top after a few wears. The fabric isnt stiff enough to keep the boning in place.
The Olivette dress is made of this beautiful satin fabric, but it is actually impossible to zip it by yourself. The zip gets stuck at the waistline. This dress is only suitable for someone who has a small waist and curvy bottom. Very hard to pull the dress up if you need to use the bathroom.
Overall imo the fabric and design are very nice, but the quality control on small details and the practicality are the main problems.

I returned a dress I hadn't even tried & they refused it saying it was smelly - literally it was not even unpackaged! The thing is that I've told them all this & it talking to a bot. This is a fraudulent company, not sure whose working there but in all my experience you obviously cannot trust them!

I purchased a dress online last year september. Once i received the dress and tried it on i noticed that there was a big tare in the seem and as it was not in a suitable condition to wear i sent it back to them for a refund which they refused to do for me. I requested to speak to managment a number of times and i have also contacted trading standards but as they have no method of contact other than their email address it has been very difficult to carry this futher. After 4 months these decided it would be reasonable to send me the same dress in a suitable condition which they claim to have sent me, which i am still yet to recieve after 7months over a dress that costed £115 incredibly disgusting.
P. s this poor excuse of a retail company is not even apart of a disputes resolution scheme.
SO WARNING. Once you buy it seems what ever they say goes

I read the awful reviews of some costumers receiving awful dresses on this website so i decided to go to the store myself and check out what I like. As soon as i walked in with my friend, all the women turned and stared. They didn't even greet us. My friend and i felt really uncomfortable but i still decided to try on a dress. I didn't like how it looked so i put it back to its place. As we were walking out of the store one of the women said where the dress had gone and was really serious about it. I looked at her nicely and told her i put it back in its place. I felt really discriminated and unwelcome. We are all equal and we shouldn't see other people less especially if your the employ and not the owner.

I saw a body suit I really liked but thought it was expensive at £89, I have been in the shop several times and last week bought my daughter a dress. I still was not sure about my top. Tonight - when Black Friday sales started I went in and thought I would treat myself. I picked up the top - it said £89. No markdown. When I got to the till I asked for a new one but was told they would shop order and send to my home free of charge. I started to pay and she said £129: I questioned it and she said they had gone up!,,, I said she should honour the price on the top. She went to her manager - who was tooo busy to talk to me. He said I could have it but it was a final sale and I could not return it. This was a new in the shop top. Also told I would need to pay postage. I have at least 6 dresses and was going to buy more, but I will not buy knowing the company up the prices. I saw the top for at least 3 weeks at £89. What a disgrace

If i could give a zero i would. The service of the company is the worst. Normally i never write a bad review even if my experience is bad. But this company has shocked me for real. I ordered a top that didn't fit and wasn't true to size at all so i sended it back immediately as return 1 day after receiving it. The top couldn't even close. Now they are saying that it's worn an has marks on it so i asked for pictures and they couldn't find anything they send a picture without any marks on it lol, just an excuse to keep the money. I asked for a phone number to contact the manager or something but they don't have a phone number and don't reply to emails. They still kept my money and never got it back. Be careful with this company because on instagram they seem very nice and offering high quality and all that but in reality everything is horrible about this company.

Do not buy from this site, it's a scam. I Bought 2 dresses in Dec and after 1 month and a half I still haven't receive them. Multiple emails and no answers. Lost my money. Stay away!

I ordered a white dress for $95 on the 18/01/2022 to give it heps of time to get here, a whole month however, I live in Western Australia it was sent to Victoria! My billing addresses was correct but the tracking code was under someone else name in VICTORIA!. Can't find a phone number to call and I've sent 4 emails no response.

DO NOT SHOP HERE AT HOUSE OF CB / MISTRESS ROCKS
I bought a corset top from Mistress Rocks in the House of CB store in Westfield Stratford, I had had it on for around 20mins, arrived at my destination and the boning was all popping out, I had to go around for the day with boning coming out of my top. VERY BAD QUALITY. I took it back to the store at the earliest opportunity (2 days after purchase) - they would not issue a refund in-store, they said they would send it off and I would be contacted with outcome and options, I was NEVER contacted and just sent a new top. Why would I want a replacement of a top that is the WORST QUALITY, I wouldn't even expect Primark clothes to break within 20mins of wear. This top was £50. I have contacted them repeatedly for a refund and they keep ignoring me/saying it's not possible.

I ordered the Mimi green dress as a small. I emailed sales and asked for a tracking number and they replied within the hour. I received the dress tried it on and it was too small. Bc I had read the other reviews, I was scared it was going to be an issue getting a new size. It wasn't at all. I sent it back and emailed them again asking them to send it as soon as they could as I had an event this evening. They replied and said that they would do all they could. I recieved the dress yesterday and it fit perfectly. Just like the picture. I was very impressed with the customer service and the dress. I did order the orange dress too with the stripe down the middle that was the same size as the green one that fits perfect. It was really big in the bust area and I am a full C. If you order that dress I would go down a size.

Mirror Mirror in the ever so famous bathroom walls... Who wears beauty more than ever before...
First dress in a magical box purchased from House of CB... the whole experience was just WOWWW... the dress fitted on ever so perfectly and made me feel 1 million dollars... you rock guys... keep doing what you are doing... delivering boxes full of magical beauty filled with love... House of CB you rock first purchase experience left me WOWSEY and here's to many many more to come...

I love everything about House of CB and the employees as well. It's always a nice experience with the ladies and how they go above and beyond to help me find what I need for every ocassion. One time I walked in there needing a dress for a family event and the dress wasn't out I showed the manager and she pulled it from the back they had just received it but hadn't put it out yet. I love the material of the dresses worth the money and all the compliments. Always a nice experience.