The company has garnered a generally positive reputation for its product quality and prompt delivery, with many customers expressing satisfaction with their purchases and the competitive pricing offered. Customer service is often highlighted as responsive and helpful, particularly in addressing inquiries and facilitating quick shipping. However, concerns arise regarding order accuracy, complications with returns, and occasional service delays. Some customers reported difficulties in reaching support, indicating a need for improvement in communication. Overall, while the company excels in product offerings and delivery speed, enhancing the returns process and customer support accessibility could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Quick shipment at a great price!
This was a fantastic price, thank you.
Great price, fast shipping, item as described
Nice to get CA legal cats without the OEM prices...
Parts claim to be Maganaflow bout no Magnaflow markings.
Boxes that were delivered were TOTALLY destroyed. Pipes sticking out and damaged. For the money I saved. Not worth it.
Easy process and great pricing. System arrived on time and was packaged very well. I highly recommend HOTTEXHAUST.COM
I would like the site to be bilingual english and french
Excellent price and web checkout
Your website well and the parts arrived very quickly. Thr price was the same as others, but my overall experience was very good.
Seems to be good price and product, gaskets were in picture so hope they are included. Was a little dismayed at first to see prices in USD on my first receipt but when checking on the credit card it was Canadian funds
I only placed the order. Website is easy to navigate and place order. Only issue is within the product description where you can look at details and reviews. When you click on warranty it states null. Would be nice to see the actual warranty information without having to click on the warranty tab on main header bar. I gave a rating of three for the price because California is overrated and charges too much just to have a carb rating. If you live in another state and move to Ca your car is federally certified for smog and don't have to pay the higher price. HOTT Exhaust is not to blame for this and I appreciate everything they have done for me and would not only buy from them again but will recommend them to anyone that is in need of exhaust products.
The box came in broken and crushed and poorly packed. Heavy duty Paper is not the best supply for packing an exhaust. There are a few scrapes and impacts but luckily its an exhaust and it won't effect the longevity of the exhaust.
Very easy to look up product and hassle free checkout with paypal
Great help with the order and information from Chat! If the system fits as well as the order process, I will be very happy! System
Does fit well and it sounds great, has better flow, and is quiet! Only thing
That could be better is the fit of the chrome extensions and clamps!
Googled for part #, you came up and was sent discount code and within 10min, had my order completed! Fantastic!
I called in and asked for help from customer service. Great, friendly helpful response. Thank you so very much!
Great website with lots of info, easy to order and fast shipping.
Good experience, my bank watches over for fraud after OPM breach but I was able to go back and do it through paypal. Only thing I didn't like when a signature is required is not you guys but FedEx with the info they give for tracking. On truck for delivery but not coming that day. But thats FedEx not you guys.
Thank you
Could have used 6 replacement bolts and nuts instead of 1.
Great! Taylor was very helpful and found me exactly what I needed...all via the chat/text option.
Great Site, great service!
Answer: I needed California CARB catalytic converter‘s for my 2002 Toyota 4 runner. Wouldn't pass smog. I called and spoke with John to see if they had my catalytic converter‘s. I needed to front and rear unfortunately. John from Hottexhaust said that he had them in stock along with the muffler I needed. They. Shipped out to me in five days from Magnaflow. If I were you, I'd call 1st to see them if they have exactly the parts you need.
Answer: All prices listed in USD but pretty sure you can call them for a quote in CAD. Free shipping included too