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Hotelwiz Reviews Summary
The company exhibits a mixed reputation, with notable strengths in affordability and ease of booking, often highlighted by customers who appreciate the competitive pricing and user-friendly website. Many reviews commend the cleanliness and comfort of the accommodations, as well as the professionalism of the staff. However, significant concerns arise regarding customer service, particularly with responsiveness and the handling of reservations. Issues with room quality and cleanliness were also mentioned, indicating a need for improved maintenance. Overall, while the company offers attractive deals, enhancing customer support and service consistency could elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I booked the room while standing in the airport and using my phone. It was very easy and I got an immediate email confirmation.
It was fast and easy. Helped me find exactly what I was looking for
The deals on site were great compared to other websites.
Would like a few more
The three things I like. I looked up hotels where I was going to be, and they came up the cheapest. Then I put in my info in about 1 min I was done!
Very easy to navigate through all the information.
Booking was was easy. I thought I it would problems when I checked in using a 2nd party to get the room. It was smooth.
Straight forward and easy booking, also price was decent.
I got a great deal on a 2 night stay at red roof plus. Never have I ever received such a huge discount! I shop around for the best deals always, and everything hotelwiz is hands down the #1 best place to get the best deals
Excellent and easy experience! I had no trouble navigating the website
Received email confirmation from Hotelwiz for stay at a Disney World resort. Called Disney resort to confirm and they do not have my reservation using confirmation numbers listed in Hotelwiz email. Very confused and concerned if my paid reservation exists.
The hotel serves my need to have a safe clean bed to sleep
It was ok. However I do need a receipt for the hotel stay.
No estan detalladas las caracteristicas de las habitaciones respecto a que es una habitacion RO RO, etc. o una twin, etc.
Ademas se debe separar habitaciones que aceptan mascotas de las que no aceptan.
Its just fantastic, clean, good view, great hotel to spend the night, nice service at the reception and nice reception area.
The host that checked me in at that time of night was bright and Cherry and made me feel welcome
Taxes and fees are too high. More like bait and switch. You show cheap room then charge 30+%
Kind of difficult to navigate. You should have an app and make it more simple
Easy and nice cant complain place is cheap and clean
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members