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HotelPlanner

Overview

HotelPlanner has a rating of 4.3 stars from 1,784 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HotelPlanner most frequently mention customer service, great job and best rate. HotelPlanner ranks 10th among Hotels sites.

service
122
value
110
shipping
23
returns
57
quality
79
This company responds to reviews on average within 2 days
How would you rate HotelPlanner?
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Florida
1 review
0 helpful votes
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This woman is an asset to your company
January 20, 2025

As the airport had bad weather today lots of people stranded. She not only accomplished finding my husband a room with an airport shuttle she did it with a soothing attitude as I was getting nervous I would not find him a room. We are grateful and will use Wyndham in the future because of this experience

Date of experience: January 10, 2025
Hotel P. HotelPlanner Rep
4 months ago

Hello Jeffrey,

We appreciate your time sharing your experience and look forward to helping you book your next stay!

Kindly,
Melanie Planelles

Illinois
1 review
0 helpful votes
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Kellee did a terrific job!
January 25, 2025

Kellee did a terrific job, she was helpful and very quick I have a project where I need to have may guys stay out of town. She was able to get my rooms set up sent over a link that makes it easy for my guys to get checked in! I'm very pleased with her and the whole process!

Date of experience: January 15, 2025
Hotel P. HotelPlanner Rep
4 months ago

Hello Michael,

Thank you for taking the time to provide us with feedback, we greatly appreciate it! We are delighted to hear that you had such a great experience booking your reservation with Kellee, we love knowing we have people on our team willing to go above and beyond for your future travel needs!

Kindly,
Melanie Planelles

Washington
1 review
0 helpful votes
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I have 8 days check out the motel 6.one 01/01/2025
I still no find my deposit back to my debit card

Date of experience: January 8, 2025
Hotel P. HotelPlanner Rep
4 months ago

Hello Jean,

We appreciate your time sharing your experience and look forward to helping you book your next stay!

Kindly,
Melanie Planelles

Mississippi
1 review
0 helpful votes
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Reservation Review
January 23, 2025

Great Customer Service. Answered every question. A strong Ten out of Ten!

Date of experience: January 13, 2025
Hotel P. HotelPlanner Rep
4 months ago

Greetings Julie,

Thank you for your feedback! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!

Kindly,
Melanie Planelles

Michigan
1 review
0 helpful votes
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Excellent service and communication
January 23, 2025

Very friendly and good communication. Very easy to book with and ask questions.

Date of experience: January 13, 2025
Hotel P. HotelPlanner Rep
4 months ago

Hello Kelly,

We appreciate you taking the time to provide us with feedback! We strive to provide the best service for all our guests, and we're glad our efforts are being noticed. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!

Kindly,
Melanie Planelles

Florida
1 review
0 helpful votes
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Hotel Reservations
December 16, 2024

Brandon was professional and a delight as he navigated me through the process of getting a hotel reservation.

Date of experience: December 6, 2024
Hotel P. HotelPlanner Rep
5 months ago

Greetings Freida,

We appreciate your time sharing your experience and look forward to helping you book your next stay!

Kindly,
Melanie Planelles

Nevada
1 review
0 helpful votes
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My experience with Tim
March 7, 2025

Tim was very helpful and informative. His personality was very cheerful. He seems to enjoy his work.

Date of experience: February 24, 2025
Hotel P. HotelPlanner Rep
2 months ago

Hello Dwayne,

Thank you for taking the time to provide us with feedback, we greatly appreciate it! We are delighted to hear that you had such a great experience booking your reservation with Tim, we love knowing we have people on our team willing to go above and beyond for our guests. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!

Kindly,
Melanie Planelles

New York
1 review
0 helpful votes
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Customer service
January 12, 2025

Zion working at the front desk of Days Inn in Easton Md was very helpful and informative securing a reservation for me.

Date of experience: January 2, 2025
Hotel P. HotelPlanner Rep
4 months ago

Greetings Ray,

We appreciate your time sharing your experience and look forward to helping you book your next stay!

Kindly,
Melanie Planelles

Alabama
1 review
0 helpful votes
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Reservation
January 23, 2025

My experience was great. The representative was patient and helpful.

Date of experience: January 12, 2025
Hotel P. HotelPlanner Rep
4 months ago

Greetings Gwendolyn,

We appreciate your time sharing your experience and look forward to helping you book your next stay!

Kindly,
Melanie Planelles

Wisconsin
1 review
0 helpful votes
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Awesome job!
February 9, 2025

Czarina did an amazing job finding me a hotel. Great personality and friendly to visit with. She checked different hotels in the area to find me the best rate. AAAA++++

Date of experience: January 30, 2025
Hotel P. HotelPlanner Rep
3 months ago

Hello Michael,

Thank you for taking the time to provide us with feedback, we greatly appreciate it! We are delighted to hear that you had such a great experience booking your reservation with Carina, we love knowing we have people on our team willing to go above and beyond for our guests. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!

Kindly,
Melanie Planelles

Texas
1 review
0 helpful votes
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Reservation
January 23, 2025

Courteous, knowledgeable, helpful. A good experience!

Date of experience: January 12, 2025
Hotel P. HotelPlanner Rep
4 months ago

Greetings David,

We appreciate your time sharing your experience and look forward to helping you book your next stay!

Kindly,
Melanie Planelles

Michigan
1 review
0 helpful votes
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Hotel reservation
December 17, 2024

Very pleasant and efficient. She made the reservation process easy. No problems. She answered all my questions.

Date of experience: December 7, 2024
Hotel P. HotelPlanner Rep
5 months ago

Hello Ellen,

Thank you for your feedback! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!

Kindly,
Melanie Planelles

Maryland
1 review
0 helpful votes
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Jazz
February 25, 2025

Very helpful! Pleasant to talk with. She was patient with me and kind. I expect all employees at your hotel to follow her lead.

Date of experience: February 15, 2025
Hotel P. HotelPlanner Rep
3 months ago

Hello Bradford,

Thank you for your feedback! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!

Kindly,
Melanie Planelles

West Virginia
1 review
0 helpful votes
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Hilton Hampton
January 21, 2025

Excellent job. Went completely out of his duty to get me what I needed

Date of experience: January 11, 2025
Hotel P. HotelPlanner Rep
4 months ago

Hello Donna,

We appreciate you taking the time to provide us with feedback! We strive to provide the best service for all our customers, and we're glad our efforts are being noticed. Thank you for allowing HotelPlanner to be a part of your travel plans!

Kindly,
Melanie Planelles

Maryland
1 review
0 helpful votes
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Hotel Reservations
February 22, 2025

Ashley was extremely friendly and helpful. Worked to find me exactly where I wanted to stay in my price range

Date of experience: February 11, 2025
Hotel P. HotelPlanner Rep
3 months ago

Hello Tom,

Thank you for your feedback! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!

Kindly,
Melanie Planelles

Nevada
1 review
0 helpful votes
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Stay at virgin river
January 20, 2025

Humberto was great. Answered all my questions superbly. He deserves a big raise for his work.

Date of experience: January 10, 2025
Hotel P. HotelPlanner Rep
4 months ago

Hello Sue,

Thank you for taking the time to provide us with feedback, we greatly appreciate it! We are delighted to hear that you had such a great experience booking your reservation with Humberto, we love knowing we have people on our team willing to go above and beyond for our guests. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!

Kindly,
Melanie Planelles

Alabama
1 review
0 helpful votes
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Motel Reservation
January 20, 2025

Excellent job in making my motel reservations close to Mayo Clinic

Date of experience: January 10, 2025
Hotel P. HotelPlanner Rep
4 months ago

Hello Bobby,

We appreciate your time sharing your experience and look forward to helping you book your next stay!

Kindly,
Melanie Planelles

New Jersey
1 review
0 helpful votes
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Phone booking
January 20, 2025

Shannon was very polite and patient with us Seniors!

Date of experience: January 10, 2025
Hotel P. HotelPlanner Rep
4 months ago

Hello Frank,

Thank you for your feedback! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!

Kindly,
Melanie Planelles

Alabama
1 review
0 helpful votes
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Great Service
February 25, 2025

Mariel was excellent and I appreciated her booking the room late today for us. We got one of the last 2 rooms.

Date of experience: February 14, 2025
Hotel P. HotelPlanner Rep
3 months ago

Hello James,

Thank you for your feedback! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!

Kindly,
Melanie Planelles

Illinois
1 review
0 helpful votes
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Reservation
January 19, 2025

Outstanding. Very helpful, polite and knowledgeable

Date of experience: January 9, 2025
Hotel P. HotelPlanner Rep
4 months ago

Greetings Lesley,

We appreciate you taking the time to provide us with feedback! We strive to provide the best service for all our customers, and we're glad our efforts are being noticed. Thank you for allowing HotelPlanner to be a part of your travel plans!

Kindly,
Melanie Planelles