Hostinger

27 of September I mailed to HOSTINGER abuse hotmail after I found my Coinsphere wallet cleared of funds and complained about a company Rex Wealth Recovery (unregistered and unlicensed) that lured me in opening a wallet t to recover lost funds to it but since there is HOSTINGER policy on data protection I am unable to obtain required data of Rex Wealth Recovery to report them to authorities.
Since my reporting through mail however I did not receive even an acknowledgement neither a ticket to taking care of my case after three days.
To follow up my mail I have sent three times to HOSTINGER their own form about inappropriate content but simply again left without any response.
Well it is a strange and lousy attitude hardly met and seen even in post-communist countries where I live. I do not know what they want to achieve with that, certainly they do not offer helping hands to victims or they are only money collectors no matter what.

I have bought 4 years plan. After 3 months, they have suspended my account and even not provided me backup of my sites. Very bad expect with them. Don't waste your time and money on them.

Service was OK for a few months, most of the tech support requests were answered with "Here is a page how to do it, do it yourself". Lucky I was able to make my own changes.

We host reviews to businesses and people who work for government and the courts.
A dishonest party did not like that we listed their work info (which we copied from their work website)
Thus the dishonest party claimed we posted "private info of a person" to our pages (untrue, in fact this info is all over Google with Google reviews.
We sent screenshots and links to where this info was copied from

However Hostinger ignored us, did not respond, they just suspended our account, this happened several times for 2 domains, all the same complaint and issues. They claimed we violated their TOS and pointed to "terror" as what we did to this person.

We had no choice but to move our sites and domains, where "the next host had no problem". I think part of the problem is Hostinger staff have poor English ability so they did not understand what they were told and instead of trying to understand they just agreed with the dishonest party and suspended their own customers account.

We have written several emails and messages to ask for a refund for the unused services but they ignore us and come back with silly, "you are right" but we did what he had to do BS.

While they get most of their clients from low balling low prices, the custom Cpanel set up is a nightmare and used to stop you from migration away from them. Things are not in normal places and it's over complicated not better than Cpanel.

Once they know you're not happy they ignore you

I purchased hosting in January 2023. Migration was very quick. Hosting is fast (faster than two previous providers).
However, customer service sees you talking to numerous people as each reply is answered by another Hostinger employee and not all of them are as consistent or clued up as they might be.
The worst is the Finance Team and billing issues. Despite them agreeing the amount charged was incorrect they refused to refund the error. Instead, assuring me that it would be correct next time it was billed!
What was a good initial experience is now a bad one.
Be very careful about charges. Check and check again and take screenshots as Hostinger's Finance Team don't do refunds. Once they have your money its gone. I found out too late.

I have been using Hostinger for three years. Everything runs smooth but what makes the difference is the live chat and support for any issue you may have. Every problem I had, had been solved immediately and you always feel you can contact a real person 24/7 that will actually help you. Totally recommend it for individuals and developers. The most reliable hosting company I have experienced as a web developer. Your live chat is the best

While I was setting up my new Hostinger account, I had an unexpected experience with the billing department. The agent that helped me was amazing and made me feel right at home which solidified my decision to go with Hostinger for my web hosting. So, a BIG shout out to the agent that assisted me. Her name is Maricris! She is super professional and went above and beyond to welcome me to the service! I had been stressing about what host to go with over an entire weekend and now I feel so relieved. I now know that I made the right decision. Thank you Maricris and Hostinger for the awesome welcome! I'm looking forward to a long partnership.

Hostinger has really affordable prices and is a great place to host a custom site. I previously had a Virtual Private Server with another company, which due to the moving of some projects, became overkill for the Drupal website I had. I found Hostinger and it worked perfectly! I was able to easily copy over my database and website files, getting my site moved over and running within a day. I would definitely recommend it to anyone who needs a place to host a custom built website.