Home Cinema Center

If you use these guys, beware that they may not have the item in stock and you may run in circles to get your money back or your product. Their web site does not disclose items that are now available or on back order. When I called to inquire about an item, the rep was very rude and hung up on me before I was finished with my inquiry. Sad business practice.

The process for ordering was very simple. We could find everything we were looking for in simple organization. Placed the order (on the weekend) and immediately received confirmation. Next business day received a Thank you email, informing of a tracking details for the order with carrier and phone numbers to call to schedule. Jessica as well as everyone I communicated with were very quick to respond.

Pieces were delivered by a very professional delivery service who took great care in every step and the furniture looks beautiful. Will definitely look to order again in the future.

I ordered a living room set from HomeCinemaCenter. I found the one that I really like so i called the them. Spoke with a very helpful service agent and she answered all my questions and was extremely nice. I placed the order and a couple days later received a call from the delivery company asking what day would be best to drop it off.We selected a day and sure enough, they showed up on time. Unwrapped the couch and brought it in. They even set it up for me. I would definitely recommended HomeCinemaCenter to anyone!

I have nothing but positive praise for this company, their practices, and prices. I have placed two orders with them. I will soon be placing a third order and will continue to make this company my first go to when shopping for furniture.

Amy, the sales Manager, and my sales representative Amanda are wonderful. Amy went above and beyond. She had answers to all my questions, kept me informed on my order status, and was quick to respond to my emails. She's the ideal example of top notch customer service.

The delivery teams that assembled and moved the furniture into my rooms were great as well. They were courteous, quick, and made sure I was happy with all aspects of the delivery!

This company or its representative is horrible. I'd just mad a purchase less than an hour ago. I thought I was purchasing a piece of a sectional. It did not specify on the site. When I called to inquire and found out that I actually purchased a photograph I asked to cancel the order. Why in the hell would I buy a photo for $80 bucks? A photo of a couch! Needles to say when I asked for a refund I was hung up on. Continued to call and had my calls ignored. Then after calling several time, (wait for it)... They blocked my number. How effing rude and unprofessional? This company has NOT heard the last of me. Customer sucks $#*!!

Aside from the cost which was a great deal, ordering through customer service was a pretty thorough experience. I felt safe and secure doing it as I have never done business with this company before. But all of the blocks were checked and I felt very confident in my purchase.

I just received my item, and there were no delays which was amazing! Would definitely order from them again!

Ordered a cabinet the 1st of April. Got an email stating would receive at the end of May. Then when that didn't happen I was told middle of June. I called today 7/1/2021 and was told that they would update me in 10 days. When I said that was insufficient that the cabinet had been paid for months ago, they hung up on me. I called back after being hung up on, and they will not answer my call. This is completely unacceptable from a business.

Great deal on a new entertainment wall unit., I had been looking for. We have a new home and it will go perfect. It was easy to shop and the easiest check/purchase process
I have ever experienced buying something online.

Arrived very quickly and delivery people were amazing to work with.
Thankyou!

We are very pleased with our beautiful new bedroom set... It's just what we wanted! Both the quality and finishes of the furniture are excellent. The men who delivered and assembled the set did a great job! They actually called and came a day earlier which was great.

We appreciate all that our success manager Anna did to communicate with us and ultimately coordinate our delivery. She did a wonderful job! I guess that's why they call her a top account manager! Thank you for wonderful service start to finish!

Please let me save you a horrific experience that I went through with the online furniture company. Yes you will get a discounted price, and I can only imagine the rating for this company is so high on this site is either internet bots, paid reviewers or the customer did not have to deal with customer service (if you're even able to get through). The only service worker is John, who will cut you off mid sentence, be very short with you, not to mention, stated he would file harrassment charges on myself for calling the center consistently to attain a service representative. All together ended up blocking my phone number, for attempting to reach the company to speak about my recent purchases. Save your time, save your money, save your patience on a more reputable big store company. Do not trust the 4 stars on this site, research the company on Better Business Beuero.

A great example of exceptional customer service! I did receive 1 order a few days later due to weather delay, BUT EVERY item was successfully delivered leaving me a very happy customer. Their bedroom sets are amazing quality! And even with shipping was still cheaper and faster to buy from HomeCinemaCenter. Customer Service was outstanding, and the furniture is even more beautiful in person. Absolutely in love with it Thank you for a great shopping experience!

The table was of better quality than we hoped for given the modest price. Well constructed and without blemishes. The delivery team was polite and cheerful and took the time to adjust the latches where the leaf opens for a tight fit when the table is closed.

They took the time to position the table to our liking and carefully reviewed for any damaged. All cheerfully. Truly white glove service as advertised.

This was my first time ordering from HomeCinemaCenter and what a wonderful experience. We received our furniture earlier than we expected and it is beautiful. Home Cinema Center has great communication and they kept us up-to-date on every step of the way until delivery and even after Just checking in with us to make sure that everything was OK. I would definitely recommend them for your furniture needs, and I would definitely do business with them again.

The shopping experience overall was excellent from ordering to delivery with HomeCinemaCenter. The price was very competitive and included white glove service and warranty which meant a lot to me. I'm always nervous about ordering furniture online, but this abby park bedroom et is a very fine set of furniture. The front drawers design is really lovely and the wood sides has a very nice grain and beautiful finish. Overall, extremely happy with my purchase!

Looking for a furniture was not easy, but the reviews on this site made it easy to know I was getting exactly what I was looking for. Thank you Kelly for all of the help. We ordered a bedroom set, media center, and some accessories which was delivered quick. The delivery crew was very good as well!

HomeCinemaCenter did an amazing job communicating with me and everything was could not have been better! Thank you!