As a contractor we only used this service to generate leads for less then 2 months in which time they seemed to drain our pocketbook! The worst ROI we have ever experienced and we have been in business for over 25 years.
Leads turned out to be false, no refunds have ever been issued, complete run around when asking for management. Was basically told we don't need your business we tried to get answers to our questions. Now as of today they are threatening to send us to collections because I stopped payment for services not provided. I wish we had taken a more comprehensive research review approach before we had signed up with them. Total Scam Company and their reviews prove this, not to mention law suits pending. AVOID
I'm paying close to $70 per lead. I've Received 16 Leads = $1120, Only 3 wanted me to come out and take a look. 1 Sold for $500 and that is b/c I had worked with her husband 10 years ago so they knew me. This is a total waste of money.
Several jobs in preparing to sell out home, power washing, sprinkler system, pavers. They provided multiple professionals to work with, got some estimates and selected a contractor. The contractor did an excellent job.
First time user of the website. It was very easy to use/navigate and got quick results. I must've received 3 phone calls within the following 15 minutes of posting my request.
I will keep them in mind for future jobs.
This company provides fantasy leads that don't exist. Phone numbers provided are not answered and calls not returned. I signed up and quit within three weeks after receiving NO credible leads but they attempted to charge me over $600.00 for nothing! I am disputing these charges on my credit card and the representative for my bank indicated that they had numerous complaints about HomeAdvisor and their business practice. STAY AWAY this is a scam.
I just paid $284+ to have a 4 bedroom 3 bath house cleaned in Edmond, ok as a gift. It was the most pitiful job and she stayed less than 3 hours. No dusting no showers or mirrors cleaned. One large rug in den not vacuumed still had pet hair on it. Kitchen counters were left with residue on them. The comment was I believe I did everything! Well I will never ever use this service again!
Home Advisor was extremely helpful in suggesting pros and called to help more. We were very pleased with the job done by Advanced Granite too. They were professional, on time, respectful of the property, and cleaned up after themselves.
Gallant owner operator checked my job details, 100 year old house, with some old and some newer additions as time passed, indoor plumbing vs. old days, he estimated the most efficient procedure. Replace older kitchen faucet, install water shut off valve at water source in basement.
HA provided contact with needed help. We were able to get estimates from a few companies and selected the absolute best- I don't know if we would have found the right company for us otherwise. The reviews helped tremendously.
We started dealing with these crooks on 4-11-18 and tried to cancel membership after them taking 572.00 out of my account within 2 weeks which was 4-26-18. This company gives false leads and then charges 32.00 for that fake lead! They won't respond to your calls and keep taking from my account even though we cancelled them, I had to go in and close out my account and start another one so the deductions would stop! Which messed up my checking account severely! This company needs a class action law suit put against them to shut them down now! Anyone interested? Let's put these scumbags out of business and get all the money back to honest business owners that are owed!
After finding HomeAdvisor online, we were connected with Affinity Appliance Service. John of Affinity scheduled our work quickly, solved our problem easily, and charged a reasonable price. We'll definitely call again.
Sitting at computer looking for an irrigation specialist, no more than 2 minutes went by and the phone rang with Levi on the other end. Despite having to come all the way from the west Valley, he was here on time (in fact, a little early!) and did a great job. Very nice, polite and courteous young man.
I can't stress this enough, I entered my info, I read reviews and saw their pricing then decided not to do it. I got a couple calls from them afterwards which was expected but now its been almost 6 months and they call about once a week or every 2 weeks. I first asked them to take me off their list, the rep said sure thing. Week or 2 later "hey this is your good friend from home advisor", I tell them again I'm not interested please remove me. Well it's gotten pretty annoying at this point and I just yell at them to stop f%&$ing calling I don't want their $#*! service.
Hi Eric, Thank you for your review and we apologize for your experience. We have added your company to our Do Not Call List. We would be happy to address any other concerns you have. Please feel free to email emailus@homeadvisor.com. – HA Support
For the first few days they will promise you the world. After that your on your own and the leads we are receiving are never quality, if they even ever call us back. Also receiving credit is difficult. My original contact person, which said it was the greatest since sliced bread, and he would could reach him any time. Well 3 months in I can't reach him or anyone else.
Consumers! Beware! This is a full scam company! They will charge you for services they can't provide. They made me drive 4 hrs to supposedly meet another contractor of their ( because first one couldn't fix the plumbing issue I had) only two cancel few hrs before the scheduled time. Not only that but they scheduled a second time which also did not happen as no one showed up as they claimed it would! Don't trust these scammers. They will gladly charge your card and good luck finding solution to your project then!
White's Tree Service came to trip up trees that were hanging to the ground. They did about 5 or more trees and even went up a little higher than we originally asked for without charging any extra. They arrived on time and was finished in 1 hour. I would highly recommend them to anyone who needs tree work! The also gave us a great price!
Terrible customer service. The contractors all seem to be lower quality/poor reputation outside of their own review system. Try to leave feedback and they make you jump through so many hoops if it is a negative review that I assume most people just give up leaving just the positive reviews. With that kind of system its no wonder everyone looks great but when they mess up your home good luck getting them to let your negative review go on their website.
Hi Thomas, We're sorry you feel this way, we take your ability to rate and review our pros very seriously. We're more than happy to assist you with writing a review. You can submit a review here: http://www.homeadvisor.com/write-a-review/ or by sending one to ratings@homeadvisor.com. If you would like to speak with a rep, please call Customer Care at 877-699-4736 or send your info to emailus@homeadvisor.com and a rep will reach out. -HASupport
Please dont use this service. Any "home owner" can call you because signing up is FREE. Most "home owners" just want an idea of the price and no real interest in getting the job done. And when its not a real home owner its another company trying to steal YOUR prices. Why am i paying just for someone else to benefit off me? And i dont even want to mention how many scam phone calls i get. They will charge your accounts for leads that you have not accepted yourself, then say they can not refund it to your bank account because "its not in their policy". Please dont waste your time and money on these people.
The first party that contacted me hector was contractor I hired. His experience and price were spot on. He looked at my project on Tuesday and started work on Wednesday at 9 am completed it 339 pm with the three workers. Everything was cleaned up and not s piece of scrap
Left. Will definitely use home advisor again
Bobby and his team were Top Notch! Punctual, courteous, and efficient. Worked quickly, despite two flights of stairs, and took the time to ensure all furniture was wrapped to prevent damage. I had several antique pieces that I was concerned about but everything was delivered without a scratch. They even returned, off the clock, to my former apartment to pick up a very large plant that I didn't think would make the move. Pricing was competitive and their estimate was accurate. Overall, an amazing job and I highly recommend. Thanks, Movers on Demand!
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Powered by Angi) has a rating of 3 stars from 8,497 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with HomeAdvisor (Powered by Angi) most frequently mention customer service, credit card and phone number. HomeAdvisor (Powered by Angi) ranks 7th among Home Improvement sites.
Hi B G, We're sorry to hear you've had anything but success with our service. We're always happy to address any lead concerns you may have and discuss strategies to see the most success with our service. Please call Customer Care at 877-947-3639 or send info to emailus@homeadvisor.com to speak with a rep. -HASupport