business logo of Hloom

Hloom

Overview

Hloom has a rating of 4.5 stars from 3,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hloom most frequently mention great experience, cover letter and bullet points. Hloom ranks 5th among Career Advice sites.

service
18
value
30
shipping
30
returns
1
quality
33
This company responds to reviews on average within 9 days
How would you rate Hloom?
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Oklahoma
2 reviews
0 helpful votes
Follow Treda R.
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I didn't know I was going to be charged just for keying a resume.

Date of experience: April 26, 2022
Yashira H. Hloom Rep
over a year old

Thank you for your feedback, Treda, and we're sorry if this caused any confusion. To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.

In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services, we invite you to give us another try!

Canada
1 review
0 helpful votes
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So quick and easy to use!
September 20, 2021

So quick and easy to use! Thank you, it saves me so much time

Date of experience: September 17, 2021
Yashira H. Hloom Rep
over a year old

Thank you for sharing your feedback and rating us five stars!

Arizona
1 review
0 helpful votes
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Easy to use, lots of templates to choose from and so many extra resources!

Date of experience: September 23, 2021
Yashira H. Hloom Rep
over a year old

Thank you for sharing your feedback and rating us five stars!

Pennsylvania
1 review
0 helpful votes
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Your site advertised free templates
May 19, 2020

Your site advertised free templates - still have to pay $3 to receive my resume...

Date of experience: May 18, 2020
Yashira H. Hloom Rep
over a year old

To clarify, we are in fact free, Brian.

For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free.

We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.

Arizona
1 review
0 helpful votes
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It is great
February 2, 2021

It is great. I only wish I could change the font for some reason.

Date of experience: January 30, 2021
Yashira H. Hloom Rep
over a year old

Thank you for sharing your feedback and for giving us a great rating.

Uganda
1 review
0 helpful votes
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Great service, i am very happy with the way the resume was put together

Date of experience: March 27, 2022
Yashira H. Hloom Rep
over a year old

Thank you, Steven, for sharing your feedback and rating us five stars!

Illinois
1 review
0 helpful votes
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Pricing is a bit confusing
September 1, 2021

Pricing is a bit confusing - not a lot of info up front before purchase.

Date of experience: August 30, 2021
Yashira H. Hloom Rep
over a year old

Thank you, Brett, for sharing your feedback and for giving us a great rating.

California
1 review
0 helpful votes
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Great & easy
February 28, 2024

Great & easy. Simple formats & great selections.
I would recommend it to anyone.

Date of experience: February 28, 2024
Joseline D. Hloom Rep
over a year old

Hello,

You made our day with your review, thank you!

Maryland
1 review
0 helpful votes
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You made this seem free then charged with auto renew. Questionable.

Date of experience: March 2, 2024
Joseline D. Hloom Rep
over a year old

Hello,

I hope this email finds you well.

There seems to have been a misunderstanding, and we would like to take the opportunity to clarify any concerns. We apologize for any inconvenience this may have caused. We were able to process your cancelation request.

Although our subscriptions are non-refundable, as stated in our policy, we have decided to process the requested refund, as a sign of goodwill. You should have received a system-generated email with the refund confirmation. Allow 7 - 14 business days for the refund to be reflected in your account.

We are thankful for the feedback you have given us, as it helps us so much! That said, if your opinion of us has improved based on your Customer Service experience, we would love it if you would consider revising your comments and rating of us. It would make a huge difference for us and would help us continue providing A+ Customer Service for our customers.

Mexico
1 review
0 helpful votes
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Creating my resumee was incredibly easy and it looked very straight to the point and professional

Date of experience: August 27, 2020
Yashira H. Hloom Rep
over a year old

Thank you, Rafel, for sharing your satisfaction with us!

Spain
1 review
0 helpful votes
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Worst payment system ever..
May 19, 2023

Worst payment system ever. Took 4 cards and 30 minutes to complete payment for 2.8 EUR

Date of experience: May 17, 2023
Xiara P. Hloom Rep
over a year old

Thank you for sharing your feedback with us, and we apologize for the situation.

Please contact our designated customer support team when you have a chance. Our agents will be happy to assist you with anything related to your account.

Contact: https://www.hloom.com/contact

South Carolina
1 review
0 helpful votes
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Very helpful site, easy to do a resume and save it
February 28, 2024

Very helpful site, easy to do a resume and save it.

Date of experience: February 28, 2024
Joseline D. Hloom Rep
over a year old

Hello,

Thank you for sharing your experience with us!

Pennsylvania
2 reviews
0 helpful votes
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Was very easy to use and very specific
February 20, 2024

Was very easy to use and very specific. Made writing a resume a breeze.

Date of experience: February 20, 2024
Joseline D. Hloom Rep
over a year old

Hello!

Thank you for your review. Glad we were able to help!

Texas
1 review
0 helpful votes
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This was a super easy way to type up a gorgeous resume! Thank you for making it extremely easy!

Date of experience: May 18, 2020
Yashira H. Hloom Rep
over a year old

Thank you for sharing your satisfaction with us, Jenny!

Texas
1 review
0 helpful votes
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Chose a free template, still got billed for it unexpectedly.

Date of experience: February 22, 2024
Joseline D. Hloom Rep
over a year old

Hello,

We are very sorry for the misunderstanding. We would like to take this time to clarify any doubts. Our services are free, but we have some features with premium access; if you try to access those features, a subscription will be required, you will have different offers, and once you select the one you like best, it will take you to the payment page to access your credit card information.

We hope this helps clear any doubts. Feel free to contact customerservice@hloom.com for any other questions. We are here to assist you.

Washington
1 review
0 helpful votes
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I haven't had time to use it yet
March 4, 2024

I haven't had time to use it yet. Give me a few days.

Date of experience: February 22, 2024
Joseline D. Hloom Rep
over a year old

Hello!

Thank you for your review. Glad we were able to help!

California
1 review
0 helpful votes
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Creating the resume was easy
September 11, 2023

Creating the resume was easy. I wish more resume options didn't include colors.

Date of experience: September 9, 2023
Xiara P. Hloom Rep
over a year old

Thank you for sharing your feedback, we love to hear from our users as it provides us with valuable feedback that helps us serve customers like you better.

If you need help, please don't hesitate to contact us at: https://www.hloom.com/contact

TW
1 review
0 helpful votes
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The website is easy and convenient to use, thanks for create the tool

Date of experience: April 7, 2021
Yashira H. Hloom Rep
over a year old

Thank you for sharing your feedback and rating us five stars!

Florida
1 review
0 helpful votes
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It's been pretty easy thank you for making an easy...
July 15, 2021
Updated review

It's been pretty easy thank you for making an easy format to use.

Date of experience: July 15, 2021
Yashira H. Hloom Rep
over a year old

Thank you, Jodi, for sharing your feedback and for giving us a great rating.


It's been pretty easy
July 9, 2021
Previous review

It's been pretty easy.

Date of experience: July 8, 2021
TW
1 review
0 helpful votes
Follow Williams T.
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Nice!
October 11, 2021

Nice! Please keep it renew and update your service to make it better.

Date of experience: October 11, 2021
Yashira H. Hloom Rep
over a year old

Thank you for sharing your feedback, Williams!