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HilyReviews 173

3.1
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Hily Reviews Summary

Hily has a rating of 3.1 stars from 173 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hily most frequently mention customer support, new people and good app. Hily ranks 21st among Dating sites.

service
90
value
88
quality
91
Australia
1 review
0 helpful votes
Follow Emma B.
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Try Hily today!
May 25, 2021

Hily is a dating app with great features. You won't regret investing your time into this app. I know people are generally skeptical about in-app purchases but they are worthwhile in Hily. If you purchase Hily premium you will get tons of other users in no time! Would highly recommend

Date of experience: May 24, 2021
Jon Z. Hily Rep
over a year old

Hey there Emma! Thank you so much for taking your time to write this review! We’re really happy to hear that you’re enjoying Hily so much, and that you’re putting Hily Premium to good use! We constantly aim to improve Hily, so as time goes by, we hope you’ll enjoy Hily even more! If you happen to have any ideas or suggestions, do not hesitate to run them by us. We’d be more than happy to hear you out!

Spain
1 review
0 helpful votes
Follow Alberto f.
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I think the app is a good idea, although it is true that it is very similar to other applications that exist to flirt. The bad thing about this app is that if you don't pay to see who has given you a heart you can't see it and really the app is worthless if you don't pay. I think it would be nice if they took that off, so they could see who liked me.

Date of experience: March 31, 2021
Jon Z. Hily Rep
over a year old

Greetings Alberto! I would let you know that while there are some paid features in Hily, they are completely optional, as all of the basic features in the app are completely free of charge. We always strive to improve Hily to the best of our abilities, and you can help us by sharing any other ideas or suggestions you might have about how we can do so. If you do wish to share with us, please be sure to contact us through support@hily.com. We’d be more than happy to hear you out!

Israel
1 review
0 helpful votes
Follow Yarin B.
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I would rate it 2.5 out of 5.
It feels very buggy, the UI is quite clunky and unresponsive, the matching itself is fine but I see people reporting it has some bugs too, I didn't check it myself since my girlfriend would kill me haha, overall I wouldn't use this app, from the beginning it is already seen it needs a complete UI and design overhaul. There are way better apps of the same kind which are more popular and are way easier and funner to use, this one has no special features therefore it needs to get a lot better.

Date of experience: March 30, 2021
Jon Z. Hily Rep
over a year old

Hi there Yarin! Thank you for taking your time to write this review! Could you please provide us with a more detailed list of issues you have encountered in Hily? We’ll do our best to help you solve any issues you might have had. Additionally, please note that we have many unique features that we highly suggest you use, such as the ability to livestream which is one of our most popular features, that is also completely free of charge.

Washington
1 review
0 helpful votes
Follow Cyr K.
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I'm outraged
March 30, 2021

Too bad, we can't put less. Block after even no less than 24 hours for suspicion of being fake, then delete. The support does not tell me anything more than "This decision cannot be changed"

Date of experience: March 30, 2021
Jon Z. Hily Rep
over a year old

Dear Cyr. I am very sorry to hear that your account has been suspended from Hily, but we have a very strict set of guidelines that all users must abide by. Most likely you have committed one or more violations from our terms of use or community guidelines. Please refer to them for a list of potential violations you may have committed.

Armenia
1 review
0 helpful votes
Follow Jane J.
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Found the one for me
March 30, 2021

I never thought I would ever say this, but thank you Hily for helping me find the love of my life. Me and my soon to be husband met on Hily, and instantly felt a connection. That was about a year and a half ago, and we've been together ever since. I can't thank Hily enough for this. Hily I love you!

Date of experience: March 29, 2021
Jon Z. Hily Rep
over a year old

It truly makes us happy to hear your success story! We feel proud that through Hily, you have found the right person for yourself. We wish you good luck in your relationship, and we hope all will go well in your future endeavors. Thank you for sharing your story with us!

Colombia
1 review
1 helpful vote
Follow Raul R.
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Overall the app seems decent to me, it's probably great if you're premium, but as a free user it's just not worth it.

Besides having problems both with geolocation, such as not being able to verify my phone number and several crashes and some lag in certain areas such as Live and when trying to upload a new photo to your profile. What got me out of the experience is that, as a free user you can hardly do anything, it's a bit irritating, and if you're still going to swallow the ads with so many limitations, at least have the option to view ads for the purpose of getting reversions or even some visualization of who gave you like. It's not worth using it for free when you have so many other free options.

Date of experience: March 29, 2021
Jon Z. Hily Rep
over a year old

Greetings Raul. I would like to address a few of the issues you faced while using our app. Please note that while there are some paid features in Hily, they are absolutely not mandatory at all, and all of our basic features are completely free of charge. Additionally, you should have a daily roulette that gives you free premium features each day. As for other issues that you had with the app such as phone number verification, and issues with uploading photos, please be sure to contact our in-app live support chat, and an agent will promptly contact you to help resolve these issues.

Israel
2 reviews
0 helpful votes
Follow Ran T.
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I was amazed by the number of question I got asked and in some cases, how amateur the flow looks like, like why do you ask me for my gender if I just approved to provide it from facebook? Or in some cases, I could see a picture, but couldn't see the actual title of the answer - the guessing game made the process really long!
While we're at it, how come by the end of the process, I don't get any explanation about the user interface and how to proceed? I found it odd for example to be required to set a distance but not set a location first... does 150 KM from anywhere in the world sounds valuable information?
And final point - I really lost trust in the app, once I've been poped up to set a paid trial, and after ignoring it, within a few minutes, I got an option for a free 3 days trial. Please make up your mind - is it important to have me pay first and then see potential matches, or first experience the app and then have it?

Date of experience: March 29, 2021
Jon Z. Hily Rep
over a year old

Hi there Ran. I’m sorry to hear that you found our registration process too complicated. I would like to clarify that you do not need to set your location, because it is done automatically through your phone’s location services. Additionally, generally the app offers you the free trial first, and once you have used it already, then you are offered a subscription. Since you had some issues with the registration process, it is possible that the app was not installed correctly, and reinstalling would have potentially solved some of the issues you faced in the app.

Tunisia
1 review
0 helpful votes
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I heard about the app from friends, and I was really excited to give it a try. But just after installing it, and creating an account, it shows me "Your account has been disabled" with a list of 7 possible reasons. I don't know why they don't precise the reason! And why I can't contact support directly the support team from the app!

Date of experience: March 29, 2021
Jon Z. Hily Rep
over a year old

Hi there Soulaimen. I’m very sorry to hear that you have experienced this issue with Hily. Sometimes, our system detects some security issues with newly created accounts and automatically suspends said accounts. Please be sure to contact us through support@hily.com, so that we can investigate your suspension.

Armenia
1 review
0 helpful votes
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Addicted to streaming
March 28, 2021

I've been using dating platforms on and off for a while now, but when I found Hily, I stopped looking for a new one. I've been streaming on Hily non-stop, and I really like the leaderboards that show your progression as you get new viewers and more and more people start enjoying your content. Really satisfying to get new regular viewers.

Date of experience: March 28, 2021
Jon Z. Hily Rep
over a year old

Hi there Yeva! Thank you for taking your time to write this review! I am very glad to hear that you have been enjoying our app so much. We have poured our hearts and souls into making Hily the app that it is now, and seeing that you are enjoying our newest features so much truly warms our hearts!

Armenia
1 review
0 helpful votes
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Definite 5 Stars
March 28, 2021

Hily, keep doing what you're doing and don't even bat an eye on the haters. Very solid app, made even better by the support team. You can tell there's been a lot of thought put into the app, and personally I really appreciate it. Easy 5 stars for me!

Date of experience: March 28, 2021
Jon Z. Hily Rep
over a year old

Thank you so much for your warm words! We have put a lot of hard work into making Hily a completely unique experience, and the fact that you are enjoying it so much makes us absolutely ecstatic! We vow to continuously improve our app that your experience is always better than it was before, and if you have any specific thoughts on how we can do so, please do not hesitate to share with us through support@hily.com, or through our in-app live support chat. Your opinion is invaluable for us!

Armenia
1 review
0 helpful votes
Follow Margarita Z.
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There isn't much to say about this app that hasn't already been said. Very unique features, and the people are just amazing. Obviously, there can't be an app without any creeps or weird people, but thank god you can just block them in seconds. You can tell just by using the app for a few hours that it really is veery good

Date of experience: March 27, 2021
Jon Z. Hily Rep
over a year old

I’m so glad to hear that you have enjoyed your experience with Hily so much! Our team is very proud of our creating, and hearing such encouraging words only makes us want to continue to improve our app even further. If you happen to have any suggestions or ideas that you would like to have implemented into the app to improve your experience, please do not hesitate to share with us through our in-app live support chat. We’d be more than happy to hear you out! Oh and of course, thank you for your review!

Armenia
1 review
0 helpful votes
Follow Ava D.
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Diamond in the rough
March 26, 2021

To say the dating app market is oversaturated is an understatement. Hily is a gem and should get more appreciation than it already has. There was a time when I had an issue with my location being displayed incorrectly, but the support team helped me with my problem very promptly. Very personal, and very nice to use. Loving it!

Date of experience: March 26, 2021
Jon Z. Hily Rep
over a year old

Greetings Ava! Thank you so much for taking your time to write such a wonderful review! It warms our hearts to hear that you have found so much appreciation for our app, and we vow to always continue improving Hily so that your experience always gets better!

Washington
1 review
0 helpful votes
Follow Jack B.
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Needs work
March 25, 2021

The app needs More free Features if this wants to stand a chance against other existing Dating Apps, Availability for other Countries, and limited notifications. You can't really do anything if you do not pay the premium because the ads are very annoying!

Date of experience: March 25, 2021
Jon Z. Hily Rep
over a year old

Hi there Jack, and thank you for writing this in-depth review! We appreciate the criticality of your review, and as we continuously grow, we aim to improve upon all of the factors within the app that you have found not satisfactory. I would like to mention that Hily is continuously growing and we aim to operate in as many countries as possible to make sure our app is accessible to as many potential users as possible. Additionally, I would like to mention that within the app, there is the option of managing your notifications so that you can tailor them to your specific preferences. And last but not least, while the app does have paid features, they are completely optional, as the base features within the app are completely free of charge.

Armenia
1 review
0 helpful votes
Follow Greg B.
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I'm honestly not the kind of person that likes to spend money on apps at all. So when I got the offer to try out the free trial of Hily, I had no intention of later purchasing the full subscription. However, after just a week of using Hily, I finally made my first purchase, because I really enjoyed the trial. Honestly, if you're just as skeptical as I am, just give the trial a try and see if you like it or not.

Date of experience: March 24, 2021
Jon Z. Hily Rep
over a year old

Hi there Greg, and thank you for taking your time to write such a wonderful review! I’m very glad to hear that Hily has helped dispel your skepticism about in-app purchases. One of our top priorities is transparency with users, and it can be seen first hand in our subscription model. We constantly strive to improve Hily, and you can help us in this process by sharing any ideas or suggestions you might have. Your opinion is very important to us!

Australia
1 review
0 helpful votes
Follow ten d.
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I had to delete the app as it didn't allow me to upload a photo from my gallery. I redownload it and I was glad that it remembered my name however it asked all the questions again such as level of education, field of work. Etc. And also when I went to the filters section it doesn't allow me to readjust the search radius. :( I'm not sure if I'll continue using the app.

Date of experience: March 24, 2021
Jon Z. Hily Rep
over a year old

Hello there, and thank you for sharing this review with us! I would like to mention that if you were asked the registration questions again, then it is possible that you have accidentally created a new account. Additionally, the app always allows users to adjust the basic features, but there can be some limitations if there are no more users left within your given parameters. To get some help with these issues, I highly suggest contacting our support team through our in-app live support chat, or through support@hily.com. We’d be more than happy to help you out with any app-related issues or questions.

Argentina
1 review
0 helpful votes
Follow Joaquín M.
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Here's the thing. If you're looking for real people and real connections, you absolutely have to check out Hily. I've been using it for months now, and the app just keeps getting better with time. You can tell that the developers are putting in a lot of good work.

Date of experience: March 23, 2021
Jon Z. Hily Rep
over a year old

Hey there Joaquín. Thank you for taking your time to write such an amazing review! I’d like to mention that indeed our developers work tirelessly to continuously improve Hily, and I’m certain that they will be ecstatic to hear that their hard work is so appreciated. We always strive to improve Hily, and your opinion is very important to us, so if you happen to have any ideas on how we can improve Hily even further, please do not hesitate to let us know by contacting us through support@hily.com.

North Carolina
1 review
0 helpful votes
Follow Alan R.
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A lot of promise
March 23, 2021

While the app appears to be easy to use and allows for some simple navigation, the only draw back I see is the pricing. For example, they only premium options, 1 week, 3 months, or 1 year. With each option, it appears that there is no difference between them other than what is paid for. The same amount of features are viewed and accessible not matter the tier that is selected.

The other item from pricing that seems to be option to use certain features that if you choose not to get the premium that you can pay for them individually. While I can see the tiered section of how much to access on each feature, it would also seem like a good match to combine some of the features as they go hand in hand with each other in most cases, like unbluring and chat requests.

Date of experience: March 23, 2021
Jon Z. Hily Rep
over a year old

Hi there Alan, and thank you for taking your time to write this review! Your opinion is very important to us, and your feedback will greatly aid us in improving our app. If you happen to have any other suggestions on how we can improve Hily, please do not hesitate to let us know by contacting us through support@hily.com. It’d be our pleasure to hear out any ideas you have!

California
2 reviews
0 helpful votes
Follow Chris J.
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This app has a really nice looking UI- very different from others I have seen which is a good change. However, there really does not seem to be mischievous that sets this apart from other dating apps.

Date of experience: March 23, 2021
Jon Z. Hily Rep
over a year old

Thank you for your review Chris! Your opinion is very important to us. I would like to mention that we have actually introduced a lot of features that differentiate us from other dating platforms, and one of our newest additions is the ability to livestream. A lot of users have been enjoying it since it has been introduced, and I highly suggest you try it out as well in case you haven’t done so yet. We always strive to improve Hily, and if you happen to have any ideas or suggestions on how we can do so, please do not hesitate to let us know by contacting us through support@hily.com, and sharing with us. We’d love to hear you out!

GB
1 review
1 helpful vote
Follow Anhelica J.
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The app interface is user friendly and quite different to competitors, it is set out quite well and I really like the fact that you have to have a profile picture in order to see the pictures of other profiles.

However, the one word i would use to describe the app is - overwhelming. There is a lot going on and the in app notifications flashing across the screen every few minutes is very distracting and makes the experience slightly more difficult. The pop-up notifications are one issue I found, but I also found that there was a lot of functionality listed on the app, i. E. live stream, stories, visitors, likes. The page is bombarded with information which i believe could be compartmentalised and combined to clean up the UI and make the user experience slightly cleaner. The overwhelming nature of the app makes me want to spend less time on it.
I think the verification process should also be mandatory, it seems as though it is optional, I have had my account for a little while now and I see the option to verify but it hasn't made me do it. This makes me weary of the other profiles that i see aren't verified.

I also only use dating apps that let me specify religious preferences, I am not a fan of the fact that it isn't one of the preferences questions asked when you create the app - If i was using this app, this would be something that would put me off the app,

The amount of likes you get once you get started seems very unrealistic and high - it may be true, but it doesn't feel like it is. The idea of being swarmed by bots the minute you sign up isn't very attractive in an app.

Date of experience: March 23, 2021
Jon Z. Hily Rep
over a year old

Greetings Anhelica, and thank you for taking your time to write such an in-depth review! I would like to clarify some of the complaints you have with the app. Since you mentioned religion as not being one of the questions, I would like to clarify that in order to keep information overload away, there are many further information points(including religion) that can be filled out after you have created your account and answered the initial questions. Additionally, I would like to mention that while the number of likes you get might be large, that simply means that people like your account a lot, and are genuinely interested in you. One of our most important points in Hily is transparency, and we would never feed fake likes into users’ accounts to increase activity, as that would be simply abhorrent. Lastly, please note that whenever you have any app-related questions, you can always contact our support team and we’ll do our best to help you out! Your feedback is invaluable to us, and will greatly help us further improve the app in the future, so once again, thank you for your time!

Germany
1 review
0 helpful votes
Follow Victor L.
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I downloaded the App to try something new, especially during these Covid times. The first impression was very good but after the registration you see the full price list and 229€ for a dating app is way too expensive. Furthermore after every 5-10 swipes you got an ad about the premium version.

Date of experience: March 22, 2021
Jon Z. Hily Rep
over a year old

Hi there Victor, and thank you for taking your time to write this review. I would like to clarify that as of right now, Hily does not have any package that costs 229€. You can see the full price list by going to the premium store within the app, but do note that we have a large variety of options for different price ranges that you can try out. Additionally, please note that once you acquire premium, you will no longer see ads, and additionally, we offer all new users a free trial of premium so you can see whether it is for you or not. Lastly, I would like to mention that while there are paid options in Hily, they are completely optional, as all basic features within the app are completely free of charge.

From the business

Hily is a dating app connecting 35+ million users—and growing. It's designed with the idea that real connections and fun should be at the heart of dating, With authenticity as its top priority, Hily shifts the focus to what truly matters: compatibility and individuality. It's dedicated to making dating better, safer and more exciting for everyone.


hily.com
Las Vegas, NV
+34