Monterey Bay Herb Co. has a rating of 4.8 stars from 3,211 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Monterey Bay Herb Co. most frequently mention monterey bay, good quality and customer service. Monterey Bay Herb Co. ranks 1st among Spices sites.
Very pleased with the quality of the herbs received over the past two years. The website is so easy to work with (product codes are so helpful for long list of items being ordered), and emailed receipts are instantly sent. I have received all mailings as promised, and tracking is provided. Thanks!
Products ship fairly quick compare to other herbals sites and the quality is amazing for my herbals capsules side hustle that I'm growing into a business. 2 thumbs up. Been using Herb Co for about 8 months now.
I can always call Monterey Bay Herb Co. Just before my final purchase as they are exigent at responding and answering my questions about product as their team members are well versed in the product, process, shipment and delivery. And always happy and courteous. I always return to your quality products and recommend. Thanks be to God for the quality products, customer service, and availability. I appreciate the added benefit of all the identifiers per product and the educational information provided for each specie of herbal plant.
This is a great company. This is the only company that I will buy my herbs from. They have great quality, the give you background on the herbs they have. I just love them.
I am sending an email as I signed up to the email list for the 15% discount but it was not reflected on my order.
Yes and then called and because I did not see a code was not given the discount. I placed the order anyway because I thought it would be fixed when I called.
Love your selection and quick turn around. One problem is that we use asafoetida in some of our banishing kits, but it is so very hard to find. Would you consider carrying this in the future?
Thanks,
Steve
I'm exploring Czech and Hungarian cuisine, which frequently call for parsley root. Parsley root has a unique, mellow sweetish flavor that in the US is frequently replaced by parsnip as a substitute. That's like substituting lemons for oranges, they are similar but noticeably different.
I'm so glad I was guided yo this place. 🙏🏽 The products are great, the prices are great & shipping was fast. This is my go to company for my herbs now 😉
I have been ordering herbs from herbco for many years, my first order was 1/4/2009 under my maiden name. I never had a problem with any order, and the herbs are always fresh. I use multiple herbs in my daily health cocktail shake, incorporate them into my cooking, and also use them for my dogs.
I love this company because they do what you would expect a good company to do. They have great herb products. They don't waste time shipping your purchases to you, and they have great prices as well. What more can you ask? I love this company!
Items always arrived in long term packaging. Herbs are fresh and wonderful to use. I love this company!
Been purchasing from Herbco for years now. For the most part the whole spices and herbs have been good however inconsistent. In the past I've been refunds for any poor quality spices/herbs however customer service is hard to get a hold of. Last time, no follow up from the team after a complaint.
Hi Avni!
Thank you for taking the time to share your experience. We’re truly sorry to hear that your recent interactions with our customer service didn’t meet expectations, especially after being a long-time customer.
We’ve recently updated our support@herbco. Com email process to ensure faster response times and better coverage from our customer service team. If you ever have an issue, we encourage you to reach out again—or give us a call directly—so we can work with you to make things right.
We value your feedback and your continued support, and we hope to be able to assist you more promptly moving forward.
🌿 – The HerbCo Team
I've been ordering from this site for YEARS! It's my go-to for herbs and tea blends! They have a HUGE selection and I appreciate the items descriptions! They are helping when needing to make something for a specific product! Thanks HerbCo!
I really appreciate that there are so many tea blends to choose from! The prices are fantastic and the quality of ingredients will have me ordering more!
I order a variety of herbs annually for horse's allergies, a sufficient supply to last April to November. Monterey Bay Herbs (also DBA as Ameritech Herbs) make it easy to order and provide a qualityy product.
I love that they are here in the United States and I don't have to deal with international shipping! I love the are a small family home business. I love that. Their prices are also extremely competitive! They are always professional, courteous and friendly whether on the phone or over email! I love that they are efficient and have top quality products! Their shipments, our whole ways, timely, and accurate!
I ordered bitter orange peel (aka Curacao orange) which are distinctive and a primary aroma/ flavor ingredient for Belgian Wit style beers. Received package simply labeled 'orange peel', which by sight and smell seem to be Valencia type orange peel, which is not what I ordered
This is my 10th or so order. After ordering from most herbal shops online this site has so many choices for herbs and supplements, the fact that you can choose from the powdered form, wild crafted and organic is great for me. The choice to also be able to chose between a pound or smaller is great because sometimes you just need what you need. Lastly if they are out of a supplement or herb, they email you when its back in stock.
Fast and free shipping wen order is 250 plus 15 % discounts wen orders are over 600. Shipping is fast and in 5 years only one time a bag was damaged in transit. There replant it fast. Thank you for the awesome webside, I can find everything easy
I order a lot from Herbco for the chocolate company I work for. We always receive great quality ingredients at a great affordable price. The quality is always 10/10 and every order I've made shipped fast.
Hi Kim! Thanks for the glowing shoutout! We're so happy to hear that our herbs and spices are supporting your chocolate creations—we're honored to be a small part of the magic. Fast shipping, great quality, and fair prices are what we strive for, so it means a lot to hear we’re hitting the mark. Thanks again and we appreciate you being part of the HerbCo fam! 🍫✨
Accidentally made two nonorganic purchases because of the format. I should have been more careful. Herbs are obviously not stored carefully as most had a strong "seasoning" smell. Most did not smell at all as they should. Shipping was quick.
I have have been ordering herbs from the Monterey Bay Herb Co. For several months. This company is a gem. I trust this company as an authentic source for all of my herb and tea products. I really appreciate this company and this is my only herb company.
Answer: Hey there Robert! We do have several pages and places where you can find uses for the herbs and spices on our site but I will include links here to two spots on our website that I find to be very helpful. The first link is for our "Herbal Insights" page. This page has many different articles you can look at that speak to uses of the herbs and spices we sell, including history of the plants. ---> https://www.herbco.com/s-2842-herbal-insights.aspx The second link is to our "Recipes" page. This page has a list of many recipes that you can make with the products we sell! ---> https://www.herbco.com/s-799-recipes.aspx I hope this helps and thanks for your question! If you have any additional questions or concerns, you can also give us a ring at 1-800-500-6148. Hope you have a great rest of your day!
Answer: No, they do not. They are 100% mushroom. Our site lists the ingredients for all of our products, so if you have any hesitation on an item, make sure to look under the picture of the item for some extra information, including the country of origin! Hope this helps! Have a great day!
Answer: Hello, We try and ship within 2-3 business days. Once shipped you should receive tracking information to the email provided.
Hi Kimberly! Thank you so much for the love! We’re so happy to be your go-to for herbs, and it means a lot to know that our quality and info make a difference. Big thanks to your friend for sending you our way—we’re lucky to have you both in the HerbCo circle! ✨