Headlight Experts

Purchased their H13 Hi/Lo Dual Beam LED headlights. First issue was trying to get the order shipped. After placing the order, I received an email 2 days later saying it had shipped. In reality, nothing shipped because it was not in stock even though the website continued to claim it was. I finally received the product 3 weeks later (not 2 business days as the website claims). The lights themselves actually work great, but after I dealt with the shipping fiasco, the "expert" on the other end of customer service insists that the LED panels must be oriented vertically (12-6) in the headlight housing. Doing so resulted in a horribly spread out, washed out dim light. Can't even call it a beam. As soon as I clocked them horizontally to 3-9, I got a bright, focused horizontal beam, just what I had hoped for. Tried to explain that to the "expert(s)" but they refused to believe or listen. Customer service needs a real expert. They don't know their own product.

I recently upgraded my truck's headlights to a new set of LED lights, and I'm absolutely thrilled with the results. These lights are outstanding. The difference in visibility is night and day, literally.

Before the upgrade, my old headlights were dim and struggled to illuminate the road properly, especially in darker conditions. Now, with these new LEDs, the road ahead is brilliantly lit, allowing me to see obstacles and road markings with much greater clarity.

I'm incredibly happy with this purchase. The improved visibility provides a much safer driving experience, particularly on unfamiliar roads or during nighttime commutes. The brighter light also makes me feel more confident and in control while driving, especially in areas with limited street lighting.

If you're looking for a significant upgrade to your truck's lighting system, I highly recommend considering LED headlightsfrom Headligght Experts. The improved safety and visibility they offer are well worth the investment.

I originally bought LED headlights for my daughters 2016 Honda CRV since she travels a decent distance to college. Immediately after installing the headlights, she noticed a huge difference in what she was able to see and how clearly, she was able to see in the dark while driving. The LED's performed better than expected.
The ease of picking the right bulb using headlightexperts.com made the purchase that much more satisfying. Just entered the year, make, and model and a selection of different bulbs popped up. Knowing what I was looking for I selected the right one and within seconds had my order confirmation number. Great Product, great site overall fantastic experience.

Upset because after ordering a set of LED headlights for my car, & contacting them for some sort of instructions on how to wire the lamps for my application. What they replied was" you are good to go".
It did say on the web that 2 splices would need to be made. Headlight Experts could not provide any kind of instruction, wiring diagram, color code table for the car, absolutely no help at all, or direction on what to splice. I am converting an old HID system to LED. I then made contact again, and was informed that I could send them back. Instructions were to mark my order number on the package as a return authorization, send them best way, and processing would happen when got them back.
So after a trip to the USPS, $9.00 trackable post charge, returned them. I got an email with a credit less -$25.00 for processing fee. Never was this mentioned, does not appear on the website or advised in any way. I thought I was dealing with someone reputable & surely have not been. I am sure they are one of many an on line reseller that has no clue as to the proper fitment of the units & has no business selling automotive products of any kind. Certainly not as advertised on the web. The reviews rave about the great service, and the after sale. None of that is true, so stay away.

Bulbs failed after 18 months. Followed all the rules, got the RMA # sent them back at my expense. They claim that replacement are sent out 24 hours or less after they receive your package. Got proof of Del from UPS and waited 2 weeks with no tracking from them. Called and spoke with someone. They apparently don't like to give their names and I can understand that now! I was told that the bulbs were on backorder and they would send once they got a shipment. So I called the Philips Automotive Lighting and asked if these bulbs were on backorder and it was confirmed that they were NEVER on back order. A LIFE TIME WARANTY is only as good as the people you're dealing with.