Greentoe

Your mileage may vary since Greentoe is essentially the broker for several other retailers, but my experience was superb. I placed a bid on new Sony headphones and was accepted within a day. Shipping took place almost immediately and I'm now enjoying my new headphones at a fraction of retail cost.

I have no experience with returns but the contact I had with Greentoe customer service was positive. The money you save is worth the unorthodox process of ordering.

I ordered a GE washer/dryer combo from Greentoe (GE PFQ97HSPVDS) and was immediately dissatisfied with the unit (drying and wrinkling issues). The Greentoe return policy states that returns are allowed within 30 days of delivery, but after a month-long battle to initiate a return I am now stuck with a very expensive unit that doesn't even work as well as my regular old washer and dryer.

I bought a dishwasher and microwave for our kitchen remodel. We saved about $150 on the dishwasher ($850 instead of the $1000 that most places sold it for), and about $35 on a microwave that we got for $465 instead of $500. If you're buying big-ticket items, it can add up. The only minor concern is in regards to timing. We had a cushion because we were buying in advance of our remodel, but if you're in a pinch, you might find communication a bit lacking. That said, I don't think it's Greentoe's issue... I think that is more on the retailer that ultimately sold us our products.

I have a Fuji XT2 and wanted to get another lens, 56mm f/1.2. Online prices are 899.99, i. E. $900. Greentoe says save 10% to 40% in their advertising. The best counter offer to my $851 was $879, an about 2.5% savings, plus the hassle of multiple rounds of bidding.

Bottom line, If you know what you want, and it something that does get discounted, you might get a deal (seems like TV sets fall into this category) but Fuji lens are not in this category.

Ordered a kitchen range at a great price. After about a week found out they couldn't come through on deal because of high cost shipping to me in Hawaii. Promised a refund in 7-10 days... didn't get anything, Called again and same promise and same no result. Called again same promise and same results. Now I cant get a person on the phone when I call...?

I believe Greentoe has a good model that has the potential to deliver significant savings to the user. However, I do not believe the system is well designed to manage problems or glitches. I ordered a TV for $3000. Upon arrival of the TV, I unpacked it per the reseller's instructions and found the screen to be broken. I rejected the TV back to the shipper and that is where the challenges began. The delivery company did not know how to manage the return. Greentoe has no control over the process once they hand the deal over to the reseller... and thus cannot provide any assistance. Greentoe also does not have live customer service. You can only reach them through email. It took nearly 4 weeks, and multiple calls and emails to get a refund from the reseller. If you are patient and willing to take a chance on a trouble free delivery, Greentoe may be for you. If you are not willing to take a chance on delivery or having your money tied up for a long period of time... you may want to stick with a big box store and pay a bit more.

On 12/30 I "got the deal" on a new camera body and the price was good (2 stars); no tracking, no updates, in the dark until my Amex was charged ten days ago. I'm still waiting.

Greentoe delivers what they promise. Genuine items from authorized dealers and everything with warranty

I have made two purchases through Greentoe. Both have been excellent. Although I was a bit apprehensive at first the proof is now in, and I highly recommend anyone to try this service.

Either retrain or let him go. Pushy and ineffective. Nothing like a used car sales experience. Trying to leverage a $100 difference into getting me to overpay for a TV. * unprofessional and overall terrible representative of greentoe brand. This being my first experience, I'm not comfortable about moving forward. No thanks, avoid.

*Personal information redacted by admin

Took almost three weeks to get a TV. All the way from
Jersey to San Diego. Saved $200. They say it will be here Christmas Eve. Ordered Dec 8th. Be wary.

Ordered a x900h 85 for $2200. I got the offer accepted. The money was charged. It's stuck on shipping, contacted Greentoe and they responded 3 days later that it will be shipped X date. X date has passed. Another email sent, still waiting response.

Their phones are down or so they chose for them to be unavailable by phone. So basically they took the money and have little contact now.

Bought a LG Refrigerator via GreenToe for $1900 including taxes.

Issues:
1. Had selected in-house drop but the people who came to deliver said only curbside was covered, reached out to GreenToe and they happily blamed it on the seller, initiated communication and no response till date.
2. In a weeks time, the price fell down by $180 (thanks to Labor Day), reached out again asking for a price match. Again GreenToe played "We just felicitate" card and passed the buck to the seller, even seller was selling it for $180 less but no response.

I dont like companies who do not stand by their services, i will probably pay more but not buy from GreenToe again!

Put in an offer for a new Sony camera. Got a counteroffer the same day. After looking around some more for any better deals, I decided to accept the counter. The price ended up being slightly less than buying the camera used, after factoring in tax and shipping. I was able to track my shipment through the Greentoe site all along the way and the camera was delivered as expected. The retailer included a copy of the receipt and a personal thank you note. I would definitely use Greentoe again for future purchases.