Green Building Supply Reviews Summary
The company enjoys a strong reputation for its high-quality, eco-friendly products and efficient service, with many customers praising prompt shipping and well-packaged deliveries. The customer service team is frequently described as knowledgeable and helpful, contributing to overall satisfaction. However, some customers have expressed concerns regarding communication issues, particularly related to product details and returns, leading to frustration. Additionally, there are instances of vague responses to inquiries, which have impacted trust. Overall, while the company excels in product quality and service speed, enhancing clarity in communication and support could further improve customer experience.
This summary is generated by AI, based on text from customer reviews
Order came fast. Product was great! Color of stain was right on and covered the area well. Though it did have a strong smell I like that it is not toxic!
Came on time and worked great! I will be using again. Love how safe it is for my family. I put 5 coats of their lacquer alternative from Safe Coat on our reclaimed island top. Before putting on the Safe Coat it was rough and hard to clean. We wanted to see the character of the wood but still usable. I didn't explain what I was wanting very well to the person I had building it. We loved the look and color but wanted a smoother surface. A lot of polys and other sealers with give a redish tint that I did not want. I'm so glad we found Safe Coat lacquer alternative. It is clear and smooth. I used a brush for application and we love how it turned out and how smooth it is.
I tried to get the same cork flooring from companies in California and Washington but could not get a sample on a timely basis or service that I could trust. This came quickly, efficiently, and safely to my home. Very good service.
Amazing service. Ordered a 5 gallon can of Hard Seal product. Shipped same day. Arrived 2 days ahead of scheduled date! Product well packaged for shipping. Arrived in excellent condition. Product performed as expected. It just doesn't get any better.
I will order building products from this company in the future. Unfortunately I bought what I thought was a green product from another company to adhere wall tiles and it has been outgassing for months. I consulted with greenbuildingsupply to see what I could do to remedy the outgassing and they recommended a caulk to sell off the tiles, but it was only in white and though it claimed to be paintable, my paint, which was dark brown, did not adhere to the caulk.
Great product and quick delivery. I will certainly be ordering this product again for my crafting projects.
Thanks
So, far my orders have been samples, until I choose the marmoleum and hardwood flooring I would like, but the customer service and follow-up, is amazing, as if I were ordering a huge order! Thank you, GBS!
The Vermeister Zero VOC Polyurethane Finish is truly a blessing. We are in the process of applying the second coat and are very pleased with the results thus far and the fact that this product is Volatile Organic Compound FREE!
Ordered from the website with no difficulty. Have not used the stain & sealer yet but was very happy to find a place to find non toxic, low odor finishes
I have found all of Greenbuildingsupply products to be high performing with the exception of just one, the Blugel for removing coverings. However, all of the products without exception are nontoxic; so it's a pleasure to do staining work or applying adhesives or caulk without being overwhelmed by noxious fumes
Waited 2 weeks to receive a catalog item. Not too impressed by customer service to help speed up the process.
Naturally I didn't bother to figure out I was going to wind up 10" short on my skylight tube. Thankfully greenbuildingsupply.com was there to save the project. Had a 12" section of tubing that fit so nicely I didn't even have to trim any excess. Thanks for being there.
I am happy to have Rubio's monocoat. Only wish they could sell it for a reasonable price. It can't cost 7 x what regular stain costs to manufacture. Your staff are pleasent and helpful. Though surprised that phones are so busy.
From the business
Green Building Supply is a one-stop-shop for all your natural and eco-friendly home building products. On our website greenbuildingsupply.com you can effortlessly browse through hundreds of natural and non-toxic products — everything is well-organized and clearly defined with MSDS sheets on the contents of most products, reviews, spec sheets, maintenance and installation guidelines, and tips and tricks on testing for chemical sensitivity, working with green products, and much much more!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members