Green Building Supply Reviews Summary
The company enjoys a strong reputation for its high-quality, eco-friendly products and efficient service, with many customers praising prompt shipping and well-packaged deliveries. The customer service team is frequently described as knowledgeable and helpful, contributing to overall satisfaction. However, some customers have expressed concerns regarding communication issues, particularly related to product details and returns, leading to frustration. Additionally, there are instances of vague responses to inquiries, which have impacted trust. Overall, while the company excels in product quality and service speed, enhancing clarity in communication and support could further improve customer experience.
This summary is generated by AI, based on text from customer reviews
The samples I ordered came promptly, and I am inspired by the range of colours. I will certainly use Marmoleum when redoing my bathroom. Some contractors had heard of it, and some hadn't.
The resources, customer service and overall philosophy of the company makes them a pleasure to work with.
The samples I ordered came very quickly and exactly as ordered. We ended up buying from a local brick and mortar retailer to support local jobs and taxes. But if that hadn't been available, we would have gone with Greenbuildingsupply.
Have used several of the products with great success. Love the safety of the products. Ordering is always easy and shipping is fast. Customer service to date has been awesome as well.
Fast response to question and immediate shipping of correct items. Would definitely use this company again.
I only do projects for myself.....mostly small. It's great to have found a good product, from a good company, that I can order online and have delivered cause I live in a small rural town. Your service is efficient and your follow-up is nice to have. Thank you. Jane
I had a number of questions about my purchase, and customer service was very responsive. The product is excellent and the finished floor looks great.
Arrived yesterday afternoon via a fedex freight 18 wheeler which made the delivery interesting into a tight RV park (wouldn't have been possible in-season at the beach) and workout for me - no worries there i needed it. The shipper sent it on a broken pallet which gave the driver a hell of a time getting it unloaded. Thus far don't see any damage other than roughed up edges on a few of the boxes of flooring. Didn't expect the flooring to be 6' long sections all one length = a lot of cutting for my installer. Stay tuned...
I ordered 280 sq feet of the click Marmoleum in 2 colors and the boxes arrived within a week on a pallet. Each box we could then carry into the house.
Good product. Great customer service. Called and they were very helpful and walked me through how to use the product.
I have purchased over $5k of products from GBS and the products always arrive on time and are package very well.
This is now my second order and still completely pleased with the service and products they deliver.
Order was sent and delivered promptly, even in the holiday season. We are lookomg forward to using the carpet sealant system throughout our home!
Very reliable! Prompt delivery! Bought an environment friendly oil wax finish, great product, truly satisfied. Thank you.
We love the marmaleum flooring. It is everything we wanted. The paint complimented the flooring perfectly. The sealants have kept the odors in, just the way advertised. The professional personal you have made our remodeling job as easy as could be. Thank you.
Only a few boards damaged in transit, love the look and we've always appreciated how you can order samples in whatever you like. Thankyou GBS, we will use you again!
I have purchased products from Green Building Supply. Joel is wonderful to speak with and is extremely knowledgeable about what to utilize if you have chemical sensitivities. I am thankful that they are available for individuals like me.
One box was damaged in shipping, but GBS took care of it. Thank you! We love our new floor. Will definitely shop here again.
My order was on time and what I expected. A large bottle was not available in one product, and a representative from Green Building Supply called to be sure it would be ok to send a larger quantity of smaller bottles - which was fine with me.
I'm allergic to fragrance and preservatives which makes it extremely difficult for me to find products I can use on my skin. The Safe Choice shampoo and body wash was an amazing find. I'm so glad I can easily order this product online. Plus it doesn't dry out my skin like the other (few) products I can use. I will continue purchasing this product and would recommend it to others. The packaging on my item was great. It was completely sealed and not a drop spilled during shipping. I only hope that all of the packaging peanuts are recyclable.
From the business
Green Building Supply is a one-stop-shop for all your natural and eco-friendly home building products. On our website greenbuildingsupply.com you can effortlessly browse through hundreds of natural and non-toxic products — everything is well-organized and clearly defined with MSDS sheets on the contents of most products, reviews, spec sheets, maintenance and installation guidelines, and tips and tricks on testing for chemical sensitivity, working with green products, and much much more!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members