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Grammarly

Overview

Grammarly has a rating of 4.2 stars from 3,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grammarly most frequently mention free version, great tool and sentence structure. Grammarly ranks 4th among Tutor sites.

service
211
value
138
quality
208
This company responds to reviews on average within 1 day
+68
How would you rate Grammarly?
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Australia
1 review
0 helpful votes
Follow Phoebe D.
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Good!
August 27, 2023

Great software, only fault is how quickly the first 100 free prompts get used and the high cost to upgrade.

I would be great to have 250-300 free prompts and then those who use the program for their profession can have a better taste before choosing to upgrade.

Date of experience: August 27, 2023
Illinois
27 reviews
50 helpful votes
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Helped me find some flaws in my work before I submitted it. I recommend it even though you really have to upgrade to make the best use of it. The upgrade cost is really too much for me. Wish they would lower it because I'd definitely buy it.

Date of experience: June 15, 2016
Australia
1 review
0 helpful votes
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Not Australian.
August 15, 2022

Being an Aussie, we have a different way of writing than America. I feel that I'm being interrupted by Grammarly at certain times. It makes me think that I have made a mistake and have to correct it. Otherwise, it's a very good program which makes writing easier.

Date of experience: August 14, 2022
Anna Y. Grammarly Rep
over a year old

Hi Gary,

Thank you for taking the time to leave us a review.

We are happy to confirm that Grammarly recognizes a number of spelling, grammar, and punctuation differences in American, British, Canadian, and Australian English. To update your language preferences, please follow the instructions provided here: https://gram.ly/cbbHS_9

We hope this helps!

Thanks again,
Grammarly Support team

India
1 review
0 helpful votes
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Learn - unlearn - relearn
September 8, 2023

We learn grammar in childhood and school days and becomes a habit to write in the typical manner, tone, etc. "Grammarly" helps us to unlearn bad habits and relearn to develop new habits with improvement through feedback and online support.

Date of experience: September 7, 2023
Pennsylvania
1 review
29 helpful votes
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No warnings when renewed
February 15, 2019

I tried a discounted membership and found I was charged for a full membership with no warning whatsoever. It's in the fine print; once you join you are screwed. I found that the paid product is not much better than the free, and is not as convenient as the free (you have to log in every time). I regret subscribing. It's a rip off.

Date of experience: February 15, 2019
Canada
1 review
0 helpful votes
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Ever since I heard about it, I always use it!
February 4, 2022

Many years ago, I heard from one of your ads on social media that you offer a grammar service that is very effective for people who write constantly. I have used Grammarly for work and academic purposes, and I am thrilled to recommend it to anybody who writes professionally or recreationally. I have a personal and a business account.

Date of experience: February 4, 2022
Anna Y. Grammarly Rep
over a year old

Hi Oscar,

We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!

We will be sure to share this message with the rest of our team.

Thanks again,

Grammarly support team

Illinois
1 review
0 helpful votes
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Excellent Tool
August 1, 2023

The program works very, very well, helping me avoid silly grammatical errors efficiently. I don't always accept the suggested language options, as I worry the writing may sound more like Grammarly than myself, but am very happy with the program.

Date of experience: August 1, 2023
Texas
1 review
0 helpful votes
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Grammarly deserved more than 5 stars
August 5, 2023

Grammarly Go Prompt is excellent tool. I was so excited using Grammarly to the extent that I felt like sending free money to the creators. You guys are awesome and highly creative. I love my Grammarly experience.

Date of experience: August 5, 2023
Oregon
1 review
0 helpful votes
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Exactly what I needed
February 14, 2023

I don't like sending messages with incorrect grammar, so Grammarly has been awesome at catching word misspellings, missed punctuation, and incorrect sentence structure. I feel so much more comfortable sending messages, emails, and any other documents now.

Date of experience: February 13, 2023
Canada
1 review
7 helpful votes
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I bought grammarly for a year. I only had 1 year left of school. When the billing came around again they charged me. I couldn't afford it. I tried to dispute the charge. The royally destroyed me. I can't afford to buy food this month now because of this 200$ charge. Thank you Grammarly for nothing I thought you were suppose to help students.

Date of experience: May 4, 2022
Anna Y. Grammarly Rep
over a year old

Hi Gavin,

Thank you for sharing your feedback with us, and we're sorry for this misunderstanding.

Allow us to clarify: Grammarly subscriptions automatically renew until they are canceled, and subscriptions that aren't canceled before the start of a new billing cycle will be charged for a new subscription period.

However, our support team has already refunded your payment (incident #3336642). The refund will appear on your credit card within the next 10 business days.

If you consider the matter resolved following the refund of your payment and feel that the current review is not an accurate reflection of your service experience, we'd appreciate it if you could update your review and change the rating.

Please feel free to contact us at gram.ly/3zJAHbw with any additional questions or concerns you may have.

Sincerely,
Grammarly support team

Maryland
1 review
1 helpful vote
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Hindsight is on the way..
August 31, 2022

It's interesting when your writing and unaware of little grammatical errors, that's when Grammarly jumps right in to the rescue. I decided to go back to school to get my degree, which consist of a lot of writing. I downloaded the app and been smooth sailing. I love it! The app let me know my tone and how I come off to readers. I suggest it for everyday writing.

Date of experience: August 31, 2022
Illinois
1 review
0 helpful votes
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Excellent writing help
December 20, 2022

Sentence structure was my big problem when it came to writing papers professionally or academically. With Grammarly, writing made life better and easier to communicate with confidence and positive result. My writing skills improved, and my grades went up. Each time I came up with writing online, Grammarly always provided corrections for my writing 24/7. I do not have to bother anybody because it's real-time help. Thank you, Grammarly. You greatly help my school work, career, and life. You are the best writing help.

Date of experience: December 19, 2022
Texas
1 review
0 helpful votes
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FANTASTIC I LOVE IT!
October 8, 2020

I love this app! It's fantastic! I recommend Grammarly to everyone! As a School Teacher, Business Owner and Musician, and Broadway Aritest, This app has been useful when drafting up contracts, advertisements, including playwriting and producing music as well.

Date of experience: October 6, 2020
Illinois
1 review
0 helpful votes
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The free version works well.
February 23, 2023

Grammarly finds spellling errors and makes suggestions to improve sentence structure for me. The only problem is that sometimes it gets in the way when I am writing. It locates itself right over what I'm typing so I cannot see it. As I recall, this only happens when I'm writing email.

Date of experience: February 23, 2023
Nicky G. Grammarly Rep
over a year old

Hi Ed,

Thank you for taking the time to post this review, and we're sorry to hear about the issue you're experiencing.

We recommended trying out our new product offering—Grammarly for Windows and Mac. It offers a widget that you can click and drag across your screen. This product offering also works where you write, allowing you to always have access to Grammarly’s writing suggestions! Install it once on your device to easily move between apps, platforms, documents, and emails. You can find more information here: https://gram.ly/3qj0YLK

Please contact us with any questions or concerns you might have: http://gram.ly/3zJAHbw We are committed to making your experience at Grammarly pleasant and rewarding.

Thanks again,
Grammarly Support team

Netherlands
1 review
0 helpful votes
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I love Grammarly
October 17, 2020

Grammarly has really helped a lot. I don't have to worry about searching for new words to replace my over used vocabulary because it always suggests new ones and again, I don't worry about typos because I can easily correct them when I'm done. Best typing app ever. Great for writers!

Date of experience: September 17, 2020
Saudi Arabia
1 review
0 helpful votes
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Just great!
October 14, 2021

It helps me a lot with my study and writing essays and professional emails. I am not using it for correcting, I've learned a lot from it not as well. I really recommend it to all.
To all of who worked on it; you did such an awesome job. Thanks!

Date of experience: October 14, 2021
Connecticut
1 review
31 helpful votes
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I am far too frustrated.
December 3, 2016

THIS IS BULL. I'm beginning to doubt if this is even anything more than an autocorrect. Other than that, it constantly tries to 'fix' or 'suggest' changes that completely disregard the meaning of the sentence. I'm an amateur writer, so the sentence saying "she showed much promise." is clear and correct. Then why does Grammarly suggest it be either "she showed many promises." or to just get rid of the sentence? I keep trying to go by formats it shows and it makes no difference. In all honesty, I'm beginning to think that once you pass a certain amount of words, it either can't keep up and gives delayed readings OR IT'S A MONEY GRABBER! Saying you have errors when you don't, all so you can buy a plan. Whatever it is, F*%*&!# FIX IT!

Date of experience: December 3, 2016
Michigan
1 review
0 helpful votes
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Grammarly is the best
November 16, 2020

Grammarly has been an amasing helper in writing and grammar it is very flexible in fact, I'm using Grammarly as I write this! Yes, there are premium features but the premium is not mandatory. Sure Grammarly has some bugs but they are easily fixed and did you really expect a complicated extension such as this to have no bugs what so ever. Also if you encounter a bug that suggests otherwise to your writing than you can just dismiss it. I have seen a lot of the reviews for this extension and it just appears they demand Grammarly to be perfect yet Grammarly is the most perfect you will discover.

Date of experience: November 15, 2020
Kristina M. Grammarly Rep
over a year old

Hi there,
Thank you so much for your kind words! It's much appreciated.
We would love to investigate the bugs you reported. Could you please drop us a note with more information via https://gram.ly/sitejabber?
Thank you for your input!
Grammarly support team

Florida
1 review
30 helpful votes
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I bought Grammarly to help with missing words when I type emails quickly.

I thought it would help correct my fast typing in emails - Doesn't work Requested refund after 10 minutes of use - Grammarly refused - had to contest charges with credit card company -

Date of experience: January 18, 2018
Ohio
1 review
0 helpful votes
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Unfair
April 9, 2021

My name is Lilliana. I am 10 years old and in 5th grade. I have two sisters who both use the app. Grammarly is good, I mean I used it to type this but why do you have to pay for premium? The premium is what I really need. I bought it and I was really disappointed. THEY DELETED MY ACCOUNT! I'm just an elementary school student and I need this to check my writing. My teacher says I write really well but I always have spelling and grammar issues. If they can add better features for the free version I would give it 5 stars but it only helps me with spelling, punctuation, and grammar. The app service is good... I guess.

Grammarly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 9, 2021
Valeria I. Grammarly Rep
over a year old

Hi,

We're sorry to hear about your experience. We just opened a ticket with our support team that includes the details you mentioned here. They'll email you directly to help investigate the issue.

If you consider the matter resolved following the result of your communication with our support team, we kindly ask you to update your review and change the rating. Please feel free to contact us with any additional questions or concerns you may have.

Sincerely,
Grammarly support team