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Grammarly

Overview

Grammarly has a rating of 4.2 stars from 3,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grammarly most frequently mention free version, great tool and sentence structure. Grammarly ranks 4th among Tutor sites.

service
211
value
138
quality
208
This company responds to reviews on average within 1 day
+68
How would you rate Grammarly?
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Philippines
1 review
0 helpful votes
Follow Yohanna V.
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It's ok
December 12, 2022

My experience with Grammarly has been great, but even though Grammarly helped me improve my grammar and essays regardless when I type in a name it auto-corrects it to something else which is irritating.

Date of experience: December 11, 2022
Jamaica
1 review
0 helpful votes
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My experience with Grammarly is phenomenal. It helps me in many ways, regarding punctuation, construction, and corrections of spelling while writing. It gives us the tone of our messages and also corrects my spelling.

Date of experience: January 26, 2024
Kansas
2 reviews
12 helpful votes
Follow Therese P.
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As a writer whose English is her second language, I appreciated this software at the beginning when I purchased in January. But there's something wrong with this product. It dies on you, and you "REPORT" every other day. You can be easily frustrated. How is the customer service? They assign someone to help you, but not all are capable of fixing the problems. And this person who send you a link that supposed to help reports that the problem is "fixed" when it's NOT FIXED. After I worked on a project on the screen with Grammarly "turned on" and I see a clean screen, but on the printed page, I find all sorts of "unexpected" and mysterious typos, which I have not caused. I paid $82 for "premium" for one year but during the past four months, I believe I spent dozens of hours emailing and trying to fix the problems. No fun.
There is NO Refund, the help desk person informed me. I will not recommend this product to anyone.

Date of experience: May 10, 2017
KR
1 review
0 helpful votes
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...
April 14, 2022

I started using Grammarly last month, and I'm using it very well. But it's a little uncomfortable because there's a function that you can use only if you pay for it. It would be better if you could experience it for about 10 days before paying.

Date of experience: April 14, 2022
Maryland
1 review
1 helpful vote
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I love grammarly!
November 24, 2020

Grammarly is the best it goes where ever you go you should get it. It helps you with school, work, and texting your friends, coworkers, or even family! Grammarly also helped me write what I'm writing now. Thanks to Grammarly I get good grades. Thanks, Grammarly!

Date of experience: November 23, 2020
Illinois
2 reviews
34 helpful votes
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If you conduct enough tests on this website, you will discover just how fraudulent this site is. I dare you to check a section composed of five pages. If you make the corrections as advised by grammarly.com, and then check it, the site will indicate there are 0 mistakes, or 100 percent accurate. However, you may check that same 5-page passage a week later, without further revisions, only to find that grammarly.com has found 4 to 8 mistakes in it. You may make the corrections after that, and then find out weeks later there are additional mistakes. See a pattern? A viscous cycle... recycle? If they keep finding mistakes that weren't there days, weeks earlier, you will never cancel your membership.

Date of experience: January 9, 2015
Celeste M. Grammarly Rep
over a year old

Hello Jimmy,

Thank you for sharing the valuable feedback about Grammarly. I’ve just sent your message over to our development team so they can take a look at this. The new errors may truly be occurring because our patterns are constantly being improved by a team of more than 21 full-time linguists and specialized developers, with weekly releases of these updates.

Our mission is to improve lives by improving communication, and we would never compromise that mission by providing false or delayed edits.

Thank you again for sharing your experience. If you’d like to talk about this issue further, please feel free to email me at socialmedia@grammarly.com

Kindly,
Ann Edwards
Social and Community Associate
Grammarly
ann.edwards@grammarly.com

Florida
1 review
0 helpful votes
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Does what I need the most.
January 24, 2023

It suggests corrections to most things and gives me the option of ignoring ones that are as I intended them to be.

Working with MS Word, most times the highlighted phrase or area is below the visible portion of the screen, and sometimes it inserts the correction in the middle of another word.

Date of experience: January 24, 2023
Anna Y. Grammarly Rep
over a year old

Hi Vincent,

Thank you for taking the time to leave us a review and for bringing these issues to our attention.

We have reached out to you separately to gather more details.

We look forward to speaking with you directly.

Thanks again,
Grammarly Support team

Canada
3 reviews
5 helpful votes
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There are tons of people out there who do not need to professionally use Grammarly, like me, and cannot afford to pay as much as people who may write pages of text a day. A new plan is needed to fit the needs of this group of people with a more fair price.

Date of experience: September 10, 2022
Florida
1 review
0 helpful votes
Follow E L.
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Grammarly is a great tool with helpful features. However, anthropomorphism, for example, is rampant in Grammarly and the computer may make suggestions for clarity that would change the intent of the sentence. It is important to read through the Grammarly suggestions and ensure that it will not change the information or intent of the sentence(s). Also, the Grammarly suggestions are an opportunity to re-read the material and consider rewriting it for clarity if appropriate. A great tool that I highly recommend that with future upgrades and software development will improve.

Date of experience: January 7, 2022
Anna Y. Grammarly Rep
over a year old

Hi,

We appreciate you taking the time to share your experience with us.

We understand we may not always be 100% accurate as there are limitations to what a program can do. Rest assured, we're always learning, and our team is open to feedback from our users on how we improve our product.

If you stumble upon an incorrect suggestion from Grammarly, feel free to send us an example at gram.ly/3zJAHbw so we can have a team member take a closer look. Alternatively, you can click on 'ignore this suggestion' or the trash can icon, as this helps our algorithm learn over time.

Please continue to share your feedback with us as we listen and share all feedback with our team.

Thanks again,
Grammarly support team

Texas
0 reviews
1 helpful vote
Follow Fil C.
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Improper English
December 29, 2021

I have never seen such bad grammar and punctuation as Grammarly. It is street talk, not proper or formal English according to the Rules of the English Language. It does catch most spelling errors. I spend more time correcting Grammarly errors than it saves me time.

They have this god-awful problem of blocking the end of a sentence to the right, and one must spend a lot of time to race what was written just to end a sentence. Also, they want to hyphenate words that should not be hyphenated. And, there are a lot of nonsense words like wanna as opposed to "want to." They totally abuse the proper grammar of "never begin or end a sentence with a preposition." They constantly want to add an unnecessary preposition at the end of after every object and change proper English usage to street and ghetto English. Again, it takes a long time to correct Grammarly's improper English, bad grammar, and bad punctuation by removing necessary commas.

Date of experience: November 28, 2021
Anna Y. Grammarly Rep
over a year old

Hi Fil,

Thank you for taking the time to leave us a review, and we’re sorry to hear about your experience. We care deeply about the satisfaction of our users, and we want to address any issues we can in order to improve.

Could you please contact our customer support team by submitting a request at gram.ly/3zJAHbw and provide the original sentence or paragraph where the problem occurred?

Our grammarian staff will need specific examples in order to investigate the issue and implement a fix.

In the meantime, we have reached out to you via email. Please provide the requested information in order for us to resolve this for you as soon as possible.

As for the example that you mentioned, we were unable to reproduce it. We recommend restarting your browser and checking the same word again to see if Grammarly catches the error this time.

Thanks again,
Grammarly support team

Thailand
1 review
0 helpful votes
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I have used Grammarly, during my time, as a university lecturer. Now, however, I am retired and spend my time writing fiction. Much of what I write about is to do with the British Special Forces. My education, unfortunately, did not include going to university; my father said, 'it was a waste of time, and that I had to earn a living, as he had done.' I had always loved writing English compositions when I was at school. After leaving school, I continued writing poetry because of the pleasure it gave me. I have no illusions as to my level of ability, I know my weaknesses, as well as my strengths. For example; my skill with using punctuation was never very good. However, Grammarly, has helped me correct many of my mistakes, as well as help me to show my students at university the correct methods of writing; letters, applications, resignations, etc, etc. My poetry has also helped my students, when they were learning to speak the English language.

Date of experience: November 4, 2022
India
1 review
0 helpful votes
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I think what motivated me to use Grammarly was the simple interface and ease of access. I used it mostly for practicing my essay writing skills. I liked the overall feedback from Grammarly, it helped me in getting a good command over my writing. Now I make sure to check my writeups before forwarding them for any grammatical errors using Grammarly. I would definitely recommend Grammarly to anyone who wants to improve their writing skills.

Date of experience: September 16, 2021
Australia
1 review
0 helpful votes
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Life saver
January 19, 2024

I left school when I was 16 years old. I never really got the hang on spelling. It is fantastic to have assistance in spelling. Still need help at 53 years old. I don't know when to use commers, apostrophes, and others. It is a life saver for me. Thank you so much 🙏

Date of experience: January 18, 2024
India
1 review
0 helpful votes
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Amazing!
October 5, 2021

I am impressed that people have made such an amazing app that can help us to correct and teach us English by various examples. I would tell them to keep it up and keep going to help more people. Like it is so cool that I am literally using in too while typing this feedback.

Date of experience: October 5, 2021
Anna Y. Grammarly Rep
over a year old

Hi Adelina,

Thanks for your kind words!

We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!

Please continue to share your feedback with us as we listen and share all feedback with our team.

Thanks again,
Grammarly support team

Illinois
1 review
0 helpful votes
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The more I use it, the more I like it. My husband didn't like the idea because it costs money every year. I tried to convince him that I need it to improve my English language. He does not understand because he is an American. I don't mind paying you around $11.00 per month for your app. I'm just curious if I could somehow get into this app Polish alphabet. I like to write on my phone ( Android) to Polish people on my Facebook.

Date of experience: March 5, 2023
Anna Y. Grammarly Rep
over a year old

Hi Basia,

Thanks for your kind words!

We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!

To add more languages to your Grammarly Keyboard, please follow the instructions below:

1. Open the Grammarly app on your Android device.

2. Tap on Languages.

3. Select your preferred language and download it to your device.

You can switch to another language by tapping the globe icon.

Note: At this time, Grammarly's writing suggestions are available for the English language only.

Please continue to share your feedback with us as we listen and share all feedback with our team.

Thanks again,
Grammarly Support team

India
1 review
0 helpful votes
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Simply Fantabulous
April 3, 2024

It's knowledge based platform to learn the English grammer, punctuation very effectively and efficiently. It gives me a immense pleasure to use this website. Like me, millions of people from all over the world are using this platform in a significant manners. I am from India. Today is a gala day for every Indian as they are celebrating their great festival known as 'HOli'(a festival of colour).
On this auspicious occasion, I wish all friends, philosopher and guide to spread all over the to celebrate this joyous and colourful festival.
Thanks a lot 🙏🙏

Date of experience: March 24, 2024
Missouri
1 review
0 helpful votes
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3 out of 5 stars
January 10, 2021

I got Grammarly just to help with writing a book at first, but it has helped me with so many other things! The only issue I have with it is that when you are writing something past eight pages on google docs, it freaks out and gives the tying a delay. It also becomes super glitchy. The other only annoying thing is that when you are using a name that is a geographical place, it simply won't let you use it as a name. I was using Arctic as a name once, and it kept underlining it red saying, "The Arctic". It was literally just doing it the one time I did it in this passage! Super annoying.

Haven't tried premium, but I don't think I will. It's probably not worth it anyway, since I have to turn Grammarly off for google docs to write. So overall, I would give it 3 out of 5 stars.

Grammarly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 10, 2020
Switzerland
1 review
0 helpful votes
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Happy to have this little helper
January 14, 2022

It does what I want it to do: it corrects my spelling mistakes without the need to constantly have an additional tab with a translator open in my browser. Using the free version, thinking about getting premium for my academit writing :)

Date of experience: January 14, 2022
Anna Y. Grammarly Rep
over a year old

Hi Lari,

Thanks for your kind words!

We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!

We are happy to tell you that Grammarly provides a heavily discounted offer for students. You can submit your student discount request to the Grammarly support team using your school email address here: gram.ly/3zJAHbw

Thanks again,
Grammarly support team

Sweden
1 review
0 helpful votes
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Great tool
November 12, 2023

Grammarly is a great tool for correcting my grammar and spelling during my research work. At the same time, it is very useful for writing professional emails. My only problem is that the software stopes delivering suggestions sometimes and it is not totally clear, why it does so.

Grammarly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 12, 2023
Valeria I. Grammarly Rep
over a year old

Hi Aron,

Thank you for taking the time to leave us a review, and we're sorry to hear about your experience.

We've contacted you directly to get a better understanding of the issue and see how we can help, but unfortunately, we haven't heard back from you.

Please know that you're always welcome to contact us directly at gram.ly/3zJAHbw so that our support team can look into any issue that you've experienced.

We are committed to making your experience with Grammarly pleasant and rewarding.

Thanks again,
Grammarly Support team

Canada
1 review
0 helpful votes
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Grammarly Review
November 15, 2021

I use Grammarly a lot. For work and personally as a writer/novelist.

I also use other types of grammar software.

Even the free Grammarly software is useful. I've tried both Premium and Free.

Sometimes I don't always agree with the input. But they may be a personal preference.

Date of experience: November 15, 2021
Anna Y. Grammarly Rep
over a year old

Hi Wendy,

We appreciate you taking the time to share your experience with us!

If you have any examples of suggestions you disagree with, could you please contact our customer support team by submitting a request at gram.ly/3zJAHbw?

We're always happy to investigate!

Thanks again,
Grammarly support team