business logo of Grammarly

Grammarly

Overview

Grammarly has a rating of 4.2 stars from 3,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grammarly most frequently mention free version, great tool and sentence structure. Grammarly ranks 4th among Tutor sites.

service
211
value
138
quality
208
This company responds to reviews on average within 1 day
+68
How would you rate Grammarly?
grey star
grey star
grey star
grey star
grey star
Missouri
1 review
0 helpful votes
Follow John L.
Unfollow John L.
Send Message
Share Review
Report Review

Grammarly Made My Life Easier
November 11, 2022

I was an English Major and have been writing essays and stories throughout my adult life. Editing was always tedious. This was compounded by my writing style.

I tend to write in a mid-southern conversational tone, dropping the subject in some sentences, using a short row of periods instead of a comma, and utilizing some vocabulary inconsistencies. I am a proud proponent of Grammarly.

Date of experience: November 11, 2022
Washington
1 review
29 helpful votes
Follow Elisabeth T.
Unfollow Elisabeth T.
Send Message
Share Review
Report Review

I'm a professional editor, but I decided to give Grammarly a try. It has caught maybe two errors in the past week, and has suggested dozens more. Grammarly seems to love adding "the" in front of everything and it hates commas, unless it's after the word "apparently", in which case how dare I not use one. It is also currently telling me that my tone is "joyful".
I decided to write this review because I had written "Neither of these are classes" and it told me to change "are" to "is". Right now it has a little red line under "are" again, because apparently Grammarly doesn't know that "neither", "these", and "classes" are all referring to something in the plural. It is also for some reason telling me that the word "are" in quotation marks from my last sentence should also be changed to "is".
Needless to say, I am going to uninstall it once I am finished with this review.

Grammarly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 14, 2020
Kristina M. Grammarly Rep
over a year old

Hi Elisabeth,

Thank you for taking the time to leave us a review, and for bringing these incorrect suggestions to our attention. We care deeply about the satisfaction of our users, and we want to address any issues we can in order to improve. We have reached out to you separately to gather more details, and in the meantime, we’ve shared these suggestions with our team.

We look forward to speaking with you directly and understanding where we can help.

Thanks again,
Grammarly support team

Nigeria
1 review
0 helpful votes
Follow Adeola J.
Unfollow Adeola J.
Send Message
Share Review
Report Review

Very good
January 29, 2023

Grammarly is cool and nice to use.

It is a companion on the go, due to the fact that it monitors and alert me once I am not writing perfectly.

Furthermore, grammarly is playing an important role in shaping my writings and adding flavour to it as well.

In conclusion, I would like to say a big thank you for the originator of the program and the app itself.

Thanks.

Date of experience: January 29, 2023
California
4 reviews
5 helpful votes
Follow Mike W.
Unfollow Mike W.
Send Message
Share Review
Report Review

I paid a small fortune for their Premium product, It worked well for a long time, then started to go off the rails. I asked for support help and got emails sent in the middle of the night. Obviously, they are somewhere else in the world. I am a computer idiot and had difficulty following their emailed instructions. As directed, I uninstalled the program. Now I have NO program and they are not responding to my requests. Their website says that they DO NOT provide telephone support. So, caveat emptor (let the buyer beware) unless you speak computer!

Grammarly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 16, 2023
Anna Y. Grammarly Rep
over a year old

Hi Mike,

Thank you for taking the time to leave us a review, and we're sorry to hear about your experience.

We've contacted you directly to get a better understanding of the issue and see how we can help, but unfortunately, we haven't heard back from you.

Please know that you're always welcome to contact us directly at http://gram.ly/3zJAHbw so that our support team can look into any issue that you've encountered.

We are committed to making your experience with Grammarly pleasant and rewarding.

Thanks again,
Grammarly Support team

New York
1 review
62 helpful votes
Follow emmett h.
Unfollow emmett h.
Send Message
Share Review
Report Review

Dont bother
April 24, 2020

The only thing that the free version does is spelling and punctuation check. But little does Grammarly know, almost computers already have that built into it. I typed the exact same text filled with errors on two different documents and used Grammarly for one and the google docs spell check for the other. When I finished, the two documents were identical. And if you want it to do more than that, you can pay 30 bucks a month to get a bunch of options that you really don't need anyway. Don't waste your money, don't waste your time. Delete Grammarly.

Date of experience: April 23, 2020
Michigan
2 reviews
0 helpful votes
Follow Grace Q.
Unfollow Grace Q.
Send Message
Share Review
Report Review

I appreciate it
August 29, 2022

For the most part I've had a pretty pleasant experience with Grammarly. I have the free version, and it works for what I need it for. Sometimes the suggestions are not correct, but that is very rare and usually is because of an odd circumstance (i. E. a professor prefers an odd format for forum posts, or whatever). Over all, I recommend it. It gets the job done.

Date of experience: August 29, 2022
Canada
1 review
0 helpful votes
Follow Samin B.
Unfollow Samin B.
Send Message
Share Review
Report Review

Love it!
April 27, 2021

I really like Grammarly a lot but the only two things are bad about it. One is that it doesn't work in google products I don't know why. It only works on mail and Google docs in a google product. Also, the second thing is that the tone detector is not there when you click a new document on Grammarly. It should make things better when you are not paying. They should add more options on a free plan. Personally, I think that Grammarly is a great start!

Date of experience: April 26, 2021
California
1 review
0 helpful votes
Follow Julie A.
Unfollow Julie A.
Send Message
Share Review
Report Review

I'm a teacher, and I hate the thought of sending out communications to my families that has typos in it. I'm so grateful that Grammarly catches those for me. There are occasionally times when the program wants to add an article in a place where it isn't needed, which is fine for me as a native English speaker, but I think could be confusing to a second language learner.

Date of experience: October 26, 2020
New Zealand
1 review
34 helpful votes
Follow Lin W.
Unfollow Lin W.
Send Message
Share Review
Report Review

I would really give it no stars if I could and yes I have removed it from my computer. After writing and correcting and carefully proofreading twice in word I had no mistakes. Yet Grammarly said there was things I had to correct. I did that and then I found a sentence that was completely unrecognisable as anything I had written. Surprised I copied back to Word only to be shocked to find I now had 387 mistakes!
Stay away from it and save your money and especially if your English is not strong.
Read the other reviews here, post your reviews everywhere, these people need to be held responsible. In my country it is unlawful to take money without notification and a service has to provide what it promises.

Date of experience: November 28, 2017
California
1 review
0 helpful votes
Follow Lavanya S.
Unfollow Lavanya S.
Send Message
Share Review
Report Review

I think Grammarly is very helpful
November 12, 2021

I've been using Grammarly for quite a long time now, and I've loved it. Some things can improve, for example, loop corrections. If I correct a sentence once, it asks me to go back to the original, and when I do that, It gives me the first suggestion again; this process continues in a loop and can be very frustrating. Other than that, I love Grammarly. It has helped me grow as a writer, even if it's just by a little bit. I love that it encourages me and motivates me by giving me a progress report every week. It makes correcting my grammar and perfecting what I'm writing so easy and efficient!

Date of experience: November 12, 2021
Anna Y. Grammarly Rep
over a year old

Hi Lavanya,

We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!

As for the issue that you mentioned, if you have any examples of this, could you please contact our customer support team by submitting a request at https://gram.ly/3zJAHbw?

Our grammarian staff will need specific examples in order to investigate the issue and implement a fix.

Thanks again,
Grammarly support team

India
1 review
0 helpful votes
Follow Aadya H.
Unfollow Aadya H.
Send Message
Share Review
Report Review

Good!
September 5, 2020

Its good. It differentiated the type of your speech- formal, casual, informative, positive, friendly, neutral etc. This is quite a help. You must install it. The only issue is, it uses American english and doesn't know a few Indian english words. Time to time, it also asks you to buy their subscription...

Date of experience: September 4, 2020
Canada
1 review
297 helpful votes
Follow Rj m.
Unfollow Rj m.
Send Message
Share Review
Report Review

Grammarly is a rip off
November 1, 2019

Grammarly is such bull$#*! they charged my cc for $187 out of nowhere. When I asked for a refund they only gave me back $175 Like wtf? What type of credit card fees charge you $13 for a transaction. The software it self is bull$#*!, basically the same thing as spell check on word.

Date of experience: November 1, 2019
California
1 review
18 helpful votes
Follow Robert G.
Unfollow Robert G.
Send Message
Share Review
Report Review

I tried Grammarly for the test period and it seemed to work well for my needs. I received an e-mail offering me a special discounted monthly rate to continue which I decided to use. Instead, when I tried to sign up, they gave me no option to choose the monthly charge and they hit my bank for the full annual charge. I cancelled immediately, but am now in dispute with the company for a refund. I am having to go through the bank to dispute the charge as there is nowhere that I can find a phone number to contact Grammarly directly. Their product works fairly well, but their business practices stink. Watch out.

Date of experience: August 3, 2014
Celeste M. Grammarly Rep
over a year old

Robert,

Please accept our apologies for the delay in receiving and responding to this review.

At the time of your review, our system would only have charged you immediately if you had already completed a free trial with the email address that you used for your account. However, if you did cancel immediately after being billed, there is a compelling case to be made in favor of your refund—you clearly did not want our premium service. If you still require assistance on this issue, please either write to support@grammarly.com or, if requiring a call-back, leave us your contact details by voicemail at 1-888-295-7904. A representative will return your call within 24 hours on business days and as soon as possible during weekends.

Again, we apologize for the delay and look forward to ensuring that this issue has been resolved satisfactorily.

Kindly,

Ann Edwards
Social and Community Management Analyst
Grammarly.com

Arizona
1 review
44 helpful votes
Follow Trevor G.
Unfollow Trevor G.
Send Message
Share Review
Report Review

Kept getting charged
October 31, 2018

There is a huge lack of customer service options. I wanted to unsubscribe 3 months ago but the reoccurring charges kept coming back up on my bank account. I know I already unsubscribe and followed their directions specifically but I just got charged again today. There is no customer service number, or at least, it is extremely difficult to find. You have to fill out a request form and then wait for someone to get back to you. It's far too expensive of a service to begin with, and with their significant lack of customer service, I would never recommend getting this.

Date of experience: October 30, 2018
Australia
1 review
0 helpful votes
Follow Oliver D.
Unfollow Oliver D.
Send Message
Share Review
Report Review

Actually good
November 9, 2020

I think Grammarly is a very good app, and everyone should at least have the free version. It helps you when you really just want to write fast, and don't have time to check for errors. I recommend Grammarly to any student or just anyone who writes a lot on the computer.

Date of experience: November 8, 2020
Kristina M. Grammarly Rep
over a year old

Hi, Oliver!
Thank you for taking the time to leave us a review!
Grammarly recognizes a number of spelling, grammar, and punctuation differences in American, British, Canadian, and Australian English. To update your language preferences, please follow the instructions provided here: https://gram.ly/cbbHS_9
Sincerely,
The Grammarly Team

California
1 review
14 helpful votes
Follow Faith W.
Unfollow Faith W.
Send Message
Share Review
Report Review

I love using grammarly on my computer, last school year i had ok stats, this year i transferred to a different school and it's been all online since august. My stats have skyrocketed. One time i was i think more proficient than 98% of users or something like that. On my iphone though i find the app kind of annoying especially when you don't want ever single word to pop up on grammarly. Overall it's awesome, I have a formal essay coming up for my US Lit Class, and you know i'll be using this.

Date of experience: October 4, 2020
Georgia
1 review
6 helpful votes
Follow patrick d.
Unfollow patrick d.
Send Message
Share Review
Report Review

Customer Service Sucks
December 9, 2020

I signed up for Grammarly and the fact that I can't call to ask a simple question about my account is maddening. If someone from Grammarly calls me on cell phone or sends me an email at the email submitted with this review so I can get some help I will definitely change this review.

Grammarly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 9, 2020
North Carolina
1 review
0 helpful votes
Follow Harper U.
Unfollow Harper U.
Send Message
Share Review
Report Review

Good, but could improve
February 27, 2023

This app is great, it helps me with my schoolwork, especially LA. But sometimes when I click on the improvement it wants me to make, it can sometimes delete a few letters and the space from the word, and group 2 words together. Example: at one point I typed "really good" in a sentence and I clicked on the Grammarly improvement and all it did was what I described and it came out as reagood. Other than that, great app! If you could improve the problem, I will definitely change the rating to 5 stars!

Date of experience: February 26, 2023
Anna Y. Grammarly Rep
over a year old

Hi Harper,

Thank you for taking the time to leave us a review and for bringing this issue to our attention. We're sorry to hear things don't seem to be working properly. We care deeply about the satisfaction of our users, and we want to address any issues we can in order to improve.

We have reached out to you separately to gather more details, and in the meantime, we've shared your issue with our team.

We look forward to speaking with you directly and finding a resolution to your problem.

Thanks again,
Grammarly Support team

New Mexico
2 reviews
26 helpful votes
Follow Two M.
Unfollow Two M.
Send Message
Share Review
Report Review

Not what I expected
April 30, 2020

I first tried the free Grammarly, which was mostly dealing with punctuation. SO, I paid for the Premium Grammarly thinking I would get a lot of good help It was a waste of my money and my time. There was some help with punctuation and some suggestions were incorrect. As well, they suggest changing words which should not be change... for instance, when I was writing about a grill on a car, Grammarly wanted me to change grill to Restaurant. That was just one of many ridiculous suggestions I got over a plus 300 page document. I wish Grammarly could have been worth the money, but based on my experience, it is not. Maybe if you are just writing a short report, you will not see the problems that I experienced. It just goes to show you that computer generated help is not the same as a live person.

Date of experience: April 28, 2020
Canada
1 review
0 helpful votes
Follow Andy P.
Unfollow Andy P.
Send Message
Share Review
Report Review

Good product for the advanced iliterate
March 14, 2023

After using spell check for over 40 years now my spelling and general writing skills have become poor without the corrective technology. At 68 years of age I do require the most advanced review of my work since I am still rushed with emails and other technical challenges. This product is my only hope for perduing perfection with written skills.

Date of experience: March 14, 2023