Overview
Grabull has a rating of 4.2 stars from 9,363 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grabull most frequently mention great service, credit card and good experience. Grabull ranks 2nd among Food Delivery sites.
The menu descriptions were insufficient and there was no list of appetizers to choose from, though a choice was indicated.
Great takeout experience. So effeicient snd super nice staff. Everything was delicious and packaged and prepared well.
The family who runs it is super nice! The Food is Fantastic and greT temperature still when we bring it home to eat. Highly Recommend them!
Ok I have nothing more to say so good bye for now. This 50 character minimum is annoying. Lowered my rating!
We ordered from Indian Kitchen using Grabull as we have done many times before to cater a work meeting. After the order had not arrived one hour past the requested time, we called the restaurant, who confirmed that they had given the order to a driver almost an hour ago and it should have arrived. The restaurant staff were very helpful and kind. Usually, the driver will call upon arrival and we send a team to retrieve the food from the building lobby. This time, the driver had simply left the food on the floor outside and not contacted us. Because the order arrived past the estimated time, we could not keep sending people downstairs to check every few minutes, so it would have been more convenient had the driver called upon arrival.
However, the food was great and usually ordering through Grabull is a very smooth experience. This seems to be an anomaly.
Had ordered appetizer platter for a party. Was on time and with a courteous driver. Would definitely use again!
It's always been a breeze to use this service. Put in the order rapidly and my order was understood and made promptly
Quick, orderly and useful. I use it every time to get my Indian food.
The Grabull interface has historically been quite buggy -- and the display of the pricing (including saved rewards) is still really wonky. It's better than it used to be, though.
I filled my cart, then signed in. Grabull wiped out the cart and I had to order everything again.
I filled my cart, then went to check out. The system had me sign in... and then my cart was empty and I had to redo my entire order.
Website does not make sense -- fee is confusing, tip isn't shown, and rewards credit not shown either
Fees and discount and rewards don't add up -- makes it very confusing to tip
Quick and easy to use. I am in my car ordering for lunch to get back on the road
Some areas didn't have my choices and i could not see the breakdown of my bill until after the purchase
Several times when I first used Grabull my credit card info was stolen. That hasn't happened recently though which is reassuring.
Almost every time I have used Grabull my credit card gets hacked. Trying again and really hoping it doesn't happen.
If I have an account you need to store my address so I don't have to write it every time. Also, correct the malformed credit card input fields. Currently the phone does not know to autofill credit card info, so very annoying
Easy ordering and excellent communication when the order was placed and subsequently, ready for pickup.
My cart was emptied while I was trying to check out and I had to select all of my order again. The menu is also hard to navigate
I couldn't ask for topping on only half my pizza. I couldn't see how much my tip was adding to the overall bill until I submitted my order.
Just jut exactly a super clean ui, but totally usable. Some boxes don't fill correctly on iPhone, like the card number.
Easy and quick! No snags while trying to order. The wait time seems reasonable for a Saturday night.
Pain to log in. Website is clunky on phone. Survey is basically a pop up ad.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members