Overview
GoToGate has a rating of 3.1 stars from 1,876 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GoToGate most frequently mention good experience, best price and easy process. GoToGate ranks 11th among Plane Tickets sites.
Easy process and great experience every time I book with gotogate!
This website will nickel & dime you for everything under the sun!
Please refund my handling fee as well, I booked and cancelled ticket within 5 hours not even 24 hrs, 1035-930-321, that's my order number please refund my complete booking cost, if not I don't think this is ethical, I booked and cancelled in 5 hours
Easy, practical flight reservation. Great to catch flight locally and have search engine find affordable flight combinations.
I had a booking on gotogate from beirut to vilnius, turkish airline cancelled my booking of 850$ because of war situation, so i asked gotogate for a refund, they said they cannot refund my money, until the turkish airline refund them, so its reallt sad that a famous website like gotogate, cant refund his loyal customers, and when i was chatting with them asking for headquarters location they refused to give me, also notice that customer service they are not allowed to give you their full names each time you ask for it
Website lost my data once in the process. Cheapest tickets!
I flew using Go to Gate previously and had a great experience. Looking forward to the next same experience.
I was feeling really insecure and anxious about my trip, but your representative helped calm me down by explaining everything clearly. By the end of the call, I felt much happier and relieved because we were able to resolve my issue. Now, I can look forward to having a great trip. Thank you so much for everything!
Booked a flight, paid for it (processed via PayPal), then received an email stating a technical error with the booking and that I'll be refunded in 3-5 days.
Get flight tickets for 4 passenger the system was easy but long it means to many steps trying to sale me extra
Very helpful and efficient.
Good service with excellent price.
They are very knowledgeable and adaptive to customers.
Until now, there has been no problem at all. Easy!...
I have no suffering no complains with your respected site. From the first deal with you since at least 7 years ago.
I booked 2 tickets from South Africa to France on Air Algerie through Gotogate in about June 2024. Flight departing mid September. The flight was cancelled by the Airline on 17 August. Their refund policy stated 15 working days. This was 6 weeks ago and no refund has been received. The reason now given is that I was a "no show"! There are currently no Air Algerie flights to South Africa, so it would be difficult to be a "no show" if there are no aircraft! Gotogate keep fobbing me off with excuses. My advice - do not book through Gotogate if you want a refund if the airline cancels the flight. They should just be transparent and tell you upfront - no refunds on this flight for whatever reason. I am going to pursue this further.
Good service thank you very much I love it everything fine really fast k recommended all time with my friends good look
Super-fast, thank you. Like you say, just a tap away! Nice experience
Could book seat, 5 just for aisle in business class and then after typing in all data a surprise $71 upcharge. Pretty scamy.
GoToGate is my go to booking site for ease, speed, and lowest cost!
After hours of trying to book through different travel agencies, Go To Gate came to the rescue. Thanks
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- Miami, FL, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members