Gordon Electric Supply

Easy to order & was notified that there is a delay in manufacturing & items will be sent asap.

I'm using this to house rotary switches for my solar setup, it sits between two Square D main panels ( 1 grid, 1 solar, i chose this item because it is 18 inch like the mains... makes my setup look very professional and clean

You need to communicate as to when an order is shipped, like with a confirmation and tracking number. I ordered and received no indication the item shipped until it showed up at my door. And now you want me to verify if I received the shipment. Communication, communication! Try it. It might garner a better rating, at least from me.

I placed my order; day two got an order acknowledgement and confirmation the order shipped.

I called and inquired about tracking information - was provided tracking immediately via email.

Part arrived on time.

Good afternoon,
I did Receive the bulbs period one of the bulbs has broken prong on it. The other bulbs in good condition period arrived at job site, installed the bulbs, but none of the bulbs working. Proved voltage and sockets with a good known bulb.
We'll be needing a refund of these items.
Thank you, Brian

The order came in a timely manner and the items were exactly what we needed. This was an order for which incorrect items were send the first time and customer service did a good job of helping correct the error and get the right items sent.

I really appreciate GordonElectricSupply! The pricing isn't always the greatest, but they always seem to have what is needed. And there are many times that pricing is in fact tagged far below other supply houses. Their delivery times seems to vary, but overall GES is quick to process/ship orders.

You have people working and they have time to process all orders, regardless of size. This looks like a "stick it to you" for just needing a small item.

Product quality, value, and order accuracy were outstanding. Delivery time was terrible...probably due to extenuating circumstances...but communication regarding delays could have been better. Customer service agents are very courteous, helpful, and professional.

Online ordering was easy but I had a question about my order when it arrived. I left several messages and emails with no reply.

Everything was easy but I wish you could ship out sooner than 5-7 days. That means the order will take 2 weeks to get here. If the time for shipping was faster, I'd give more stars. I'm a first time buyer here.

I needed a product, i contacted customer service to ensure immediate availability. When that was confirmed, i placed the order and arranged all logistics to start the job. A week passes and no delivery, I contact customer service and they informed me the product is not available until the end of october. I had to delay the project. Waste of my time.

Order placed on 8/8/24. Product delivered to wrong address (in another state) on 8/16/24.
Contacted customer service and they promptly reshipped the order on 8/16/24.
Gordon Electric promptly reshipped the order on 8/16/24 and it was received on 8/22/24.
Things happen. I give them 5 stars for getting it corrected as soon as possible.

Easy to purchase! Easy to put in! Works like a charm! Thank you!

Thanks again for fast, efficient and safe delivery. The product is EXACTLY what I need and just in time to finish a project!

I'm glad to have another avenue for purchasing needed equipment and one that isn't gouging because we haven't purchased from them before is a major PLUS.