GoodRx

Received my 30 day free trial card. The web site quoted the discount price. Went to my participating Pharmacy and GoodRx would not approve the price quoted on line. Spoke to 2 different GoodRX customer service representatives. First one young inexperienced, told me what she was probably reading off a sheet. Asked for a supervisor (Isaiah) Extremely rude, cut me off during asking questions, and when I would cut in to ask ask a question l was told I was being difficult.? It appears they are programmed, and if you ask simply questions they don't know the answer too you all the sudden become difficult and they want to end the conversation. I rarely send reviews but this one is truly price false advertising and horrible customer service.

I got the gold subscription and decided to do an online medication refill since I need it bad since I'm working nights for a month. Asked me about my symptoms and didn't ask anything eles she went straight to me having to go to er or urgent care. I've gone before for blood pressure and I don't feel anything. So I ended wasting money on top of not getting my prescription refilled when I really needed it.

My husband and I save 30% on our prescriptions every month. Publix was charging $183. After seeing the TV ads I thought I would see if this was real. I downloaded the app and checked the prices of our meds. I found that by switching to Kroger and using the app we could save $56.90. That's real money to us. Now our new pharmacist at Kroger automatically checks between our insurance and GoodRx and uses which ever is lower. Thank you Kroger and Good RX. Our insurance company and our former lazy pharmacist should be ashamed of their price gouging practices. It's real folks.

I first used GoodRX just over a year ago and was surprised at the savings even when compared to my insurance, it made sense to pay out of pocket and use GoodRx. Then I tried to use it again for a different script and the experience was totally different. I went to three pharmacies and none would honor the GoodRx price. Now that I'm about to refill the first prescription, the price has nearly quadrupled and is now significantly higher than I can get through my insurance. I guess as many have stated this is hit or miss, but don't be surprised if you are in for a poor and embarrassing experience at the counter.

I wished it did work, lol. Printed off the discount drug coupon. Went to Walgreens and ordered prescription and gave discount drug coupon to when ordering. Went back next day and the price was the same as it was prior ($230 vs $91 Goodrx). Emailed Goodrx and they sent back 3 or 4 emails from different people that said the same thing. Basically that each pharmacy can choose to honor coupon or not. Guess what, none do. I tried Walgreens and then went to Kroger,,, nada, zip, zero, nope. I ask Goodrx to call Walgreens. Gave them all the details they asked for. Nope, no call. Just crickets. It really is too good to be true.

I made an appointment with GoodRx care and had an appointment with Ashley Calta. Ashley is the worst kind of nurse, where she completely ignored the information I provided and maliciously ended the meeting in blatant violation of NV law. She actively committed wire fraud and medical malpractice during the call and refused to prescribe the medication I needed as part of a routine refill after moving states. She acted with direct malice in making an inaccurate diagnosis to prevent me from receiving my medication. Ms. Calta is a horrible nurse and a horrible person. I would certainly not advise using GoodRx Care.

Up until a few weeks ago I'd had very good luck with GoodRx. It had helped me find the best nearby price several times, but in the past 2 weeks, I've made 4 separate trips and took 2 different scripts to 3 different places, (inconvenient places!) that GoodRx showed would have the best price, but none would honor the GoodRx coupons. I've contacted Customer Service twice, once by phone and once by email. They gave me incorrect info by phone, and the emailed reply was not helpful either.