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GoldbellyReviews 25,798

3.8
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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
128
value
122
shipping
125
quality
111
This company responds to reviews on average within 66 days
Virginia
1 review
0 helpful votes
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Actually was pretty disappointed in the cake for the amount of money I paid for it.

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
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Very quick and convenient
December 17, 2019

Very quick and convenient. We were able to get food we love from western NY and have it delivered here in Texas. We will be ordering again when our supply is gone. Thank you.

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
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Loved my first arrival
December 17, 2019

Loved my first arrival. The cheesesteaks from Pats arrived in excellent condition (all the way to muggy Florida) and were excellent. This was a gift and it was very spot-on. Keep it up!

Date of experience: December 16, 2019
California
2 reviews
2 helpful votes
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Zero customer service
December 22, 2019

My first order arrived 2 days late. Not only were the ice packs melted and everything was rotten, the order was completely wrong. I ordered 2 dozen bialys and received 1 dozen assorted bagels. I ordered 2 pints cream cheese and received one. I ordered a pound of lox and received none. Customer service does not answer phones but says they will return calls within 24 hours. NOT! My second order was correct but arrived LATE and warm so the food was not good either. I spent $284 with all spoiled food and disappointed friends who receivEd the packages. AGAIN NO CUSTOMER SUPPORT.

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
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The cakes were fresh and moist
December 16, 2019

The cakes were fresh and moist. As my husband said just like his grandmother use to make.

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
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The way the cookies were decorated on the cookie tray. Other than that everything's fine.
Thank you

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
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As expected and arrived in timely manner to front door

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
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Great selection and easy to process and track the order.

Date of experience: December 16, 2019
Virginia
2 reviews
0 helpful votes
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I look to you to find the BEST around the country.
Bagels were very good and can't be buy 1 dozen get 1 dozen free and free shipping.
However I like to try different companies. This was my second one so next time I will try a different company but thru you

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
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Packaged to perfection
December 16, 2019

Packaged to perfection... the item arrived fresh and damage free! The item was quite awesome and left guests very satisfied!

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
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It came on time promised at origami order time!
Packed very well.

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
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I was able to get a friend something he's never had before.

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
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Super quick delivery to Ohio! Ohhhh the
December 16, 2019

Super quick delivery to Ohio! Ohhhh the taste! Love Muffulettas from Central Grocery! Can't believe we can have them delivered here in such a fresh state!

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
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Had a good taste
December 16, 2019

Had a good taste. The quantity was smaller than expected for the price

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
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Loved everything about my order
December 16, 2019

Loved everything about my order. Ordering was easy, delivery was quick and the food was delicious.

Date of experience: December 16, 2019
Virginia
2 reviews
0 helpful votes
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Everything it was fresh delicious on time not bad in price and delivered to my door. Couldn't get any better than that.

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
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Our cheesecakes came right on time and fresh. Our guests said they were the best they had ever had.

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
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Novel gift, excellent prompt shipping
December 16, 2019

Novel gift, excellent prompt shipping and reasonable price

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
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The blueberry pie was loaded with blueberries & very delicious. The box of frozen blueberries are a gift!

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
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Everything was still frozen when we received it and we put it right in the freezer. We haven't eaten it yet.

Date of experience: December 16, 2019

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States