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GoldbellyReviews 25,798

3.8
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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
128
value
122
shipping
125
quality
111
This company responds to reviews on average within 66 days
Virginia
1 review
0 helpful votes
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Everything came fresh and delicious
December 17, 2019

Everything came fresh and delicious packaged well no complaints

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
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Loved the meat
December 20, 2019

Loved the meat. It was so good cant find a good enough word.
Baked beans were described as burnt ends baked beans. I thought there was meat in there. They were just beans and so spicy I couldn't eat them.
I would recommend the meat. The beans were a fraud. Where's the beef!

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
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It was delivered when it said it would be and they loved it! Food was fantastic they told me. Gonna order it for myself

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
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Exactly what I ordered and shipped fresh and on time like site stated.

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
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The concept and the variety of different vendors was really surprising

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
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Loved it, best chicken pot pie I ever had. Good packaging.

Date of experience: December 16, 2019
Virginia
2 reviews
0 helpful votes
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The cake was delicious very moist the
December 17, 2019

The cake was delicious very moist the chocolate frosting was good not over powering the cake I will definitely be ordering from them again

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
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The bagels are amazing, and each one is plenty for two meals. I love the "everything" the best- but just reordered some of those, as well as a few other types in the 2 Baker's Dozen pack.

Date of experience: December 16, 2019
Virginia
3 reviews
0 helpful votes
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Always tastes the way I remember from
December 17, 2019

Always tastes the way I remember from the restaurant when we visited it

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
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Super easy to order and many options to choose from.

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
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The package was securely put together
December 17, 2019

The package was securely put together and arrived in perfect condition!

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
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I've ordered pork tamales once before and they were delicious. I recently ordered and received mixed assortments of tamales.

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
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Even though food delivery was delayed
December 17, 2019

Even though food delivery was delayed one full day due to fedex, it still arrived fresh and Megan provided great customer service responding promptly to my inquiries

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
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It was just like the bagels we have
December 17, 2019

It was just like the bagels we have gotten in New York!

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
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That i could order something i cant find locally and when my food arrived it was still frozen and not thawed out

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
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Super easy and lots to choose from!
December 17, 2019

Super easy and lots to choose from! Super fast delivery as well!

Date of experience: December 16, 2019
Virginia
2 reviews
0 helpful votes
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The cheese cakes are fresh and very
December 17, 2019

The cheese cakes are fresh and very creamy, they arrive quickly and packaged very well for Preservation

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
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This was by far the best mail order
December 17, 2019

This was by far the best mail order sandwich ever!

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
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The food was tasty and good quality
December 17, 2019

The food was tasty and good quality. The bread was amazing

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
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I ordered a kit for 8 lobster rolls
December 17, 2019

I ordered a kit for 8 lobster rolls. It was PERFECT! My order arrived exactly on the date requested, and the food was delicious.

Date of experience: December 16, 2019

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States