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GoldbellyReviews 25,798

3.8
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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
128
value
122
shipping
125
quality
111
This company responds to reviews on average within 66 days
Virginia
2 reviews
0 helpful votes
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Food is delicious
December 17, 2019

Food is delicious. We live in a remote area and being able to have food of thisquality is a real treat

Date of experience: December 17, 2019
Virginia
1 review
0 helpful votes
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Shipped when expected
December 17, 2019

Shipped when expected. Made it to the left coast faster than expected.

Date of experience: December 17, 2019
Virginia
1 review
0 helpful votes
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It was moist not dried out as most
December 17, 2019

It was moist not dried out as most gluten free products

Date of experience: December 17, 2019
Virginia
1 review
0 helpful votes
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Fast shipment
December 17, 2019

Fast shipment. Wonderful food. Well packed and preserved with dry ice. Good instructions.

Date of experience: December 17, 2019
Virginia
2 reviews
0 helpful votes
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Salmon container damaged n got a credit on my acct. Nice super nice company. Looking forward to a another order in the near future.

Date of experience: December 17, 2019
Virginia
1 review
0 helpful votes
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The packaging is reliable and the instructions are easily understood. It delivers the product as described which makes GoldBelly a very unique consumer food offering of top food items throughout the country.

Date of experience: December 17, 2019
Virginia
1 review
0 helpful votes
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I found the cookies I love and there are so many options.

Date of experience: December 17, 2019
Virginia
1 review
0 helpful votes
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The scones are fresh and delicious, and
December 17, 2019

The scones are fresh and delicious, and my order arrived quickly!

Date of experience: December 17, 2019
Virginia
1 review
0 helpful votes
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Ferrarra's was delayed, but customer service stayed on top of it with updates... and let me know when it was on the truck to be delivered.
Great job!

Date of experience: December 17, 2019
Virginia
2 reviews
0 helpful votes
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So many wonderful choices and ordering is a breeze.

Date of experience: December 17, 2019
Virginia
1 review
0 helpful votes
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Food is awesome
December 17, 2019

Food is awesome. It's like traveling the country in my kitchen..

Date of experience: December 17, 2019
Virginia
1 review
0 helpful votes
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It was packaged well and still slightly cool. The cake was amazing!

Date of experience: December 17, 2019
Virginia
1 review
0 helpful votes
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Ordered this pizza for my husband, who is from Long island. He loved it! Was very well packeaged and shipped timely. Will be ordering more soon.

Date of experience: December 17, 2019
Virginia
1 review
0 helpful votes
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Nothing, they sent my gift to the wrong address and I am still waiting for the right one to be sent.

Date of experience: December 17, 2019
Virginia
1 review
0 helpful votes
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It was a gift for my 92 year old mother who enjoyed it. This made me want to tell others about your great products.

Date of experience: December 17, 2019
Virginia
1 review
0 helpful votes
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The packaging was safe and everything stayed fresh. The food was accurately described, delicious, and better than anything like that I can find locally. It wasn't cheap, but I got enough meals out of it that it seemed worthwhile, and I will be ordering again.

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
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Choices, ease of ordering and free shipping. And, when the cookies arrived from Carlos Bakery they were delicious!

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
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The product arrived with dry ice that was well sealed. The product was frozen which was great. It came fully intact.

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
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The speed of the delivery and the
December 17, 2019

The speed of the delivery and the quality of the food was amazing

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
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On time delivery, as promised
December 17, 2019

On time delivery, as promised. Perfectly packaged.
I ordered the lobster rolls as an early Christmas treat for my daughter and I. We couldn't have been happier with the result. The lobster meat was sweet and fresh and took me right back to my many summers in Maine. Loved having the traditional East Coast bun and the salted butter! We are still talking, thinking, dreaming about them and will have to order again soon. Thanks to you all, lobstermen, preparers, packers and shippers! Still feeling happy just thinking about it!

Date of experience: December 16, 2019

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States