From the business
Buy discount parts at Go-Parts. Our inventory includes OEM, CAPA-certified, and aftermarket parts. Best price guarantee.
Go-Parts Reviews Summary
Go-Parts has a rating of 4.5 stars from 829 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Go-Parts most frequently mention customer service, fast delivery and timely manner. Go-Parts ranks 23rd among Auto Parts sites.
Instant Feedback
This last experience wasn't the best. It took almost a week for the part to arrive. I ended up ordering from another company, and received their part before your part arrived by a few days. That's why I'm returning your part for a refund.
Fast service good price. No hassles at all. Would use them again
Very good on time delivery,product on good conditions, price very good, thanks
I was about to replace my side mirror for a fraction of hr cost I would've paid from a dealer. Part matched perfectly. I was also able to reinstall it all by myself. Will order any future parts from them
Waiting for warmer weather. To install, looks good, delivery successful.
It was fast and easy, I got the right part as described on the goparts website
The cost of the part was $7.21. The shipping cost from New York to Ohio was $23.00 which was expensive and ridiculous as I have purchased many parts from New York and never paid that shipping cost. I should be refunded a partial cost of shipping. The company Go-parts should do the right thing or I would not purchase again.
The description is not very clear, for example, I am buying a part that is supposed to be painted. It does not specify if it is painted and what color it is painted on. It is very hard to tell from the image. And the image given is very limited in terms of number and quality. I can't zoom into see the better quality.
Thank you for your valuable feedback regarding your recent shopping experience. We are pleased to hear that you find the car part excellent; however, we sincerely apologize for any confusion caused by the product description and images. Your comments about the clarity of the painting details and the quality of the visuals are duly noted, and we will work diligently to enhance these aspects for a more informative shopping experience. We appreciate your input and are committed to improving our services.
Package was delivered within 3 business days! Loved the product but unfortunately ordered the wrong part for the job.
The quality of the product is great and it arrived in less than a week. Thank you for everything.
Very easy finding part I was looking for and the Checkout was easy
I never got a tracking number. Also, when I checked the status of my order it kept saying complete which was confusing.
Hello,
We are very sorry that your tracking information did not reach you. Your order has been shipped via UPS and was Delivered On Tuesday, January 07. A copy of your tracking information is included below. If there is anything else we can help you with please let us know and we hope you have a wonderful day.
UPS Tracking Number: 1ZE21K760301539919
Actual delivery: Tuesday, January 07 at 2:32 P.M. at Front Desk
https://www.ups.com/track?loc=en_US&tracknum=1ZE21K760301539919&requester=WEMS_1Z/trackdetails
Keep getting emails to do this and dont really care about any type of review
The online chat person was not very helpful. I sent a picture of the 4 of 5 parts that I received, and they told me the order was fulfilled. While I was still asking questions about when I would receive my part and if I could speak to an actual person, they CLOSED the online chat. No indication of when or if I would receive my part. So, I just ordered the missing part from another supplier, then the missing part from Go-Parts showed up the same day as the Parts Geek part. Now I have to return the Parts Geek part. Next time I will be using Rock Auto or Car Parts.com. Also, Go-Parts price was much too high. So, it appears they shipped the missing part to me after my online chat, but they didn't tell me that. I am assuming that because it arrived the same day as my replacement part from Parts Geek.
We apologize for the inconvenience. Our customer service team will reach out to you so that we can try to help. Have a wonderful day.
Go-Parts
I was pleasantly surprised when I ordered an air intake hose for my car on Christmas Eve that the part was delivered the day after Christmas! This was my first time ordering from Go-Parts! The website was very user friendly and the service was amazing!
Easy to find parts every thing went great thank you fast shipping
I needed a new side mirror for the car. Every places I looked at did not include the back cover for some reason. Go-Parts did. The shipping was quick and the mirror was shipped in a way that there was no way to get damaged in transit. I would recommend this company in a heartbeat.
As expected bla bla bla bla bla bla bla bla bla bla bla bla bla bla
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We sincerely apologize for any disappointment regarding the delivery time. Our orders generally require 1 to 3 business days for processing, in addition to 3 to 5 business days for shipping. Your order was processed on January 13,2025, and was delivered on January 16,2025. While we are glad to have fulfilled our delivery commitment, we regret that it did not align with your expectations for a quicker arrival. If you need any further assistance, please feel free to contact us. Have a wonderful day.