GlobalRose has a rating of 4.4 stars from 3,011 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GlobalRose most frequently mention customer service, beautiful flowers and perfect condition. GlobalRose ranks 2nd among Flower Delivery sites.
The flowers arrived on time for the most part. However, I would have appreciated some instructions on how to best care for them as about 40% of them started to wilt quickly after arrival. I had better luck with Costco flower delivery regarding freshness and longevity.
The roses came on time and was packed nicely. I've had them sitting in water and flower food for only a day so far and they're blossoming beautifully. Would recommend anyone and I would also buy again.
Thank you for your review! We're glad the roses arrived and the service met your expectations. Your recommendation means a lot to us and we look forward to serving you again!
I like ordering from Global Rose, but it's a hit or miss on the condition the flowers are delivered in. I've had situations where I'm unable to use half of my orders because the roses are in bad shape or the order is delayed 2 days. I guess when you order just order with plenty of time ahead in case something like that happens.
Dear Itzel,
Thank you for your continued support and for sharing your feedback.
We're truly sorry to hear that your experience has been inconsistent. While we strive to ensure every order arrives on time and in great condition, occasional issues can occur during transit. We always encourage customers to schedule delivery at least a day or two in advance, just as you mentioned, to allow time for any adjustments.
If you ever receive flowers that are not up to our quality standards, please contact us at claims@globalrose.com within 24 hours of delivery so we can promptly investigate and make it right.
We appreciate your loyalty and the opportunity to improve.
Warm regards,
Customer Service Team
Global Rose
Great product, especially if you give 24-48 hours to open up. We got 50 flowers and only about 6 of them were unusable due to browning/damage. Overall a good experience and the non-damaged flowers were stunning and fair priced. Shipping was fast and on time.
Dear Ryan, we're glad you enjoyed the blooms and speedy delivery. We apologize for the damaged stems; we're committed to improving quality and appreciate your feedback.
If you ever need assistance, please don't hesitate to reach out using our LIVE CHAT or via email at support@globalrose.com Our team is at your service!
Flowers came on time, they were a little limp bc of being packed so tightly. We cut the bottoms off the stems and put them in water for our event the next day. Some of them didn't fully perk up but for the most part the flowers were good. I don't know if I would order from here again. I feel like for the price, I could have purchased from the store knowing what they were going to look like. Glad the order arrived on time though.
Dear Eliza,
We are very sorry that your order didn'tfully perk up and we wish you had contacted us as soon as you noticed the flowers started to droop on March 15 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could have sent you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!
I ordered 100 white roses. The delivery was quick and easy. Flowers were packaged well. I think the flowers are well priced. However, I was a little disappointed that most of my flowers were already browning. I would say over half of them were not good enough for the bridal bouquet, so I just tried to hide them in the arrangements. Multiple heads fell off as I tried to arrange them. If I had ordered these for my wedding without giving them a test run first, I would have been pretty disappointed!
Dear Gabriella,
Thank you for your feedback! We're glad to hear the delivery process went smoothly, but we're sorry to learn that some of the roses did not meet your expectations.
We'd love the opportunity to assist you further. Please reach out to us via email so we can review your concerns and find the best resolution for you.
Best regards,
Customer Service Team
Global Rose
Global Rose has a great website, I love that you can sort flowers by color. The quality and beauty is always on point. I have ordered many varieties on numerous occasions and I've always been pleased.
Thank you so much for your kind words! We're happy you enjoy the website and that our flowers continue to meet your expectations. Your loyalty is very much appreciated!
Great website with beautiful options
I ordered 50 roses and when they arrived half of them were smashed on the ends due to not being properly packaged. I was trying out your roses for my wedding and this was the test run. I don't feel confident purchasing your roses for my wedding if they may end up being crushed when they arrive. This is really too bad because the ones that did not get smashed are absolutely beautiful but I can't take that chance on such a special day
Dear Carol,
Thank you for sharing your feedback, and we're truly sorry to hear about the condition in which your roses arrived.
We wish we had been contacted at claims@globalrose.com upon delivery so we could have investigated the issue and worked to make things right. Our team is always ready to address any concerns as long as we're notified within 24 hours of receipt.
We understand how important it is to trust your floral vendor—especially for such a meaningful occasion like your wedding—and we deeply regret that your first experience with us did not meet your expectations. The quality of our packaging and product is something we take seriously, and your feedback helps us improve.
Please don't hesitate to reach out if you have any further questions or would consider giving us another opportunity in the future.
Warm regards,
Customer Service Team
Global Rose
claims@globalrose.com (https://claims@globalrose.com)
Follow us on Instagram:@globalrose (https://www.globalrose.com/globalrose/)
The way these are shipped is impeccable. They arrived right on time, 2 days before the wedding. I unwrapped them and immediately placed in buckets of water. They started to open and were just perfect for the Wedding day. I ordered 300 and not a single one was bruised or damaged in any way. Absolutely perfect!
Thank you for your kind words! We love our roses helped make your wedding day even more special. It's heartwarming that they arrived in perfect condition and you were happy with the order. Your feedback inspires us to keep delivering excellence!
My first time ordering from global rose. Had to contact customer service for a question they were very quick to respond and easy to work with. Very helpful. I ordered 1200 burgundy and purple carnations, one week prior to event. They came as I had expected. The colors were great and they lasted well. Will def order again from this website.
Thank you for sharing your positive experience. We're happy to hear the carnations worked perfectly for your event, and we hope to provide you with more floral beauty in the future!
Site was easy to use, flowers arrived on time, fresh and very well packaged. I ordered 300 roses for our fundraiser for church. There were 2 roses that were damaged (flower fell off stem) but overall I am very happy and satisfied :)
Thank you for sharing your experience! We're happy it was as expected. We apologize for the two damaged blooms and appreciate your understanding. It was our pleasure to support your church fundraiser, and we look forward to serving you again!
Perfect! This is the second year that I have used Global rose for a school fundraiser. I have been perfectly pleased with both years! The flowers have arrived on time and in great shape. I will continue to do business with you.
That's wonderful! Thank you for choosing us for your fundraiser again. We're glad everything was as expected and look forward to serving you again!
Flowers were not delivered to correct address. It was FedEx problem. Delayed one day, so the flowers were not as fresh as hoped. However, customer service via email was pretty prompt and helpful. Let's hope the yellow roses open nicely and last a few days.
Dear Gregory, we're sorry the FedEx delay affected your roses' freshness. We're glad they arrived under our commitment time frame and with proper care and hydration the roses will perk up beautifully.
We are always happy to help and hope the flowers still bring beauty to your space!
I selected this company because of other great reviews and I was not disappointed. Easy to order. Flowers arrived on time. They were carefully packaged. I ordered the roses for our church Mother's Day celebration and I will definitely order again. Thank you. Thank you!
Thank you for your feedback! We're glad the great reviews led you to us and that your Mother's Day roses arrived as expected.
It's an honor to be part of your church celebration, and we look forward to your next order!
GlobalRose is a great company to choose when ordering flowers. Our company has used them before, and we have never been disappointed. The flowers have always arrived on time, beautifully packaged and very fresh!
It's our pleasure to serve your company, and we are happy that everything has met your expectations. Your satisfaction is our greatest reward!
My only feedback is I don't like seeing items on the homepage that are out of stock, it makes it confusing.
However, roses came in great condition and bloomed beautifully. Ordered on Thursday and they looked amazing on Saturday/Sunday for our event.
Thank you for your feedback and sorry if it was confusing. If you ever need assistance regarding this or have any questions, please don't hesitate to reach out, our team is at your service!
The roses were absolutely beautiful and arrived right on time. They were fresh, vibrant, and exactly as described. The packaging was well done, ensuring they stayed in perfect condition during delivery. I was impressed with the quality and prompt service. Overall, a fantastic experience, and I would definitely order again!
Thank you for sharing your experience! Your kind words brighten our day and we hope to provide you with great roses and service for a future occasion.
I ordered 100 of the "super premium" stems for my wife for Valentine's Day. I had a question about my order immediately upon placing it, and received a prompt, informative, and courteous reply. I also appreciated the detailed shipping updates. In our opinion, the roses themselves were just OK. The blooms at the top of the box were pretty banged up, and the a number of the other rose blossoms were slightly bruised. The roses are a range of sizes. Some are small and not what I would call a "super premium rose". However, a majority were a decent size. Whether they qualify as "super premium", well I suppose that is all relative... Overall, I think they are decent for the price and the fact they were shipped from South America, but I feel slightly disappointed given the large number of glowing reviews.
Dear Customer,
Thank you for sharing your feedback on your recent order. We're glad to hear you had a positive experience with our customer service and shipping updates.
However, we're sorry to hear the roses did not meet your expectations. To assist further, could you please send us pictures of the roses you received, especially the damaged blooms and any concerns you mentioned? This will help us investigate the issue and address it properly.
Please feel free to contact us directly at claims@globalrose.com, and we'll be happy to assist you further.
We appreciate your feedback and look forward to resolving this matter.
Best regards,
Claims department
I panic ordered blue hydrangea, white spray roses, and eucalyptus 10 days before my daughter's wedding after my planned source fell through. Global rose was the In vendor I could find who could deliver the blue hydrangea on time. The flowers were shipped well before I expected which made me worry they wouldn't look fresh for the wedding - I was relieved that everything arrived in good condition and remained gorgeous throughout the wedding weekend. The product far exceeded my expectations and allowed me to produce professional looking arrangements and bouquets, using my limited skills.
Thank you for your kind words! We love that our prompt service and quality products helped create stunning arrangements for your daughter's wedding. It's our pleasure to have exceeded your expectations and we hope to continue serving you.
Easy to use site, constant pop-ups annoying.
I had to order flowers last minute for an event and found Global Rose online. Their pricing was fair and most importantly, the flowers could arrive on time (which they did).
The flowers I ordered were great quality, undamaged and just as pictured. I will definilty use them again for all my wholesale flower needs in the future.
So glad we could help with your flower needs! It's great that everything was what you expected and we appreciate your support. Looking forward to being part of your future events!
Answer: Global rose had the best prices I could find for bulk online flowers.
Dear Sarah,
Thank you for your feedback. We're glad to hear that most of your flowers arrived on time, though we're truly sorry for the inconvenience caused by the missing white Fuji spider mums and the wilting you experienced with part of your order.
As mentioned in our previous communication, a full refund was issued for the missing box, and you should have received confirmation via email. We understand how important every detail is—especially for a wedding—and we regret that we fell short of your expectations in this instance.
For future orders, we want to remind you that our shipments include flower care guidelines, and you can also find helpful care instructions anytime at www.globalrose.com/flower-care.html. Proper hydration and handling go a long way in helping the flowers last longer and look their best.
We appreciate your trust in choosing us for such a special occasion and hope to have another opportunity to serve you better in the future.
Warm regards,