business logo of Giving Assistant

Giving AssistantReviews 89

3.2
How would you rate Giving Assistant?
grey star
grey star
grey star
grey star
grey star

Giving Assistant Reviews Summary

Giving Assistant has a rating of 3.2 stars from 89 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Giving Assistant most frequently mention customer service and non profit. Giving Assistant ranks 11th among Coupons sites.

service
13
value
12
shipping
5
returns
4
quality
8
Virginia
1 review
0 helpful votes
Follow Chris G.
Unfollow Chris G.
Send Message
Share Review
Report Review

Great customer service
October 27, 2019

I have been using GA for some time now and have hardly ever had any hiccups. Cashback is posted, pending until payable and paid directly to my PayPal when the time comes. I recently had an issue where a large purchase was not credited and GA made it right. Thank you for being an outstanding business!

Date of experience: October 25, 2019
Virginia
1 review
0 helpful votes
Follow Azure A.
Unfollow Azure A.
Send Message
Share Review
Report Review

Great Customer Service
October 3, 2019

Giving Assistant tracks all of my purchase accurately. The payout is usually within a few days after the cash back is posted to your account. Best of all, it is automatic. Highly recommended!

Date of experience: October 2, 2019
Morocco
1 review
0 helpful votes
Follow Yasser E.
Unfollow Yasser E.
Send Message
Share Review
Report Review

Good cashback website
September 27, 2019

The best cashback website and the assistant is very great and I appreciate your hard work guys all of you

Date of experience: September 25, 2019
Virginia
1 review
2 helpful votes
Follow Deirdre L.
Unfollow Deirdre L.
Send Message
Share Review
Report Review

AWESOME!
September 26, 2019

I happened to stumble upon this website when I was researching ways for Non-Profits to help raise funds in ways other than simply the standard "Beg for money" dance we get to do. I read through the site -- very easy to understand. I did a "test-run" to see how things would work -- "does it REALLY do that?" "Can you REALLY have money made just for purchasing at certain websites, etc." And -- poof! Yup! You can! I didn't see any "deposits" in my account right away so I emailed with that question. They got back to me RIGHT away and then --- FOLLOWED UP 3 more times in the weeks since! Just "checking in" to make sure all is going okay, etc. Very nice!

Date of experience: September 24, 2019
Iowa
1 review
0 helpful votes
Follow Edward P.
Unfollow Edward P.
Send Message
Share Review
Report Review

Had several interactions with support and they are always real people, and they always are quick to respond and really want to assist. Never have I had a complaint with this service! Great site, backed by great support!

Date of experience: September 21, 2019
New York
3 reviews
2 helpful votes
Follow Derrick O.
Unfollow Derrick O.
Send Message
Share Review
Report Review

I previously made a purchase on GivingAssistant that showed 12% cash back rate. When the cash back came in, it was only for 8%. I chatted with the customer service, and they responded by saying that they did not update the rate to 8% when it was supposed to be that, and they honored the higher cashback rate and top-up to make it 12%. I would definitely recommend working with GivingAssistant for all cashback purchases as they are credible and reliable. Thank you so much!

Date of experience: September 13, 2019
Georgia
2 reviews
2 helpful votes
Follow Paul T.
Unfollow Paul T.
Send Message
Share Review
Report Review

Giving Assistant has become my go to for cash back on on-line purchases. They cover more retailers and offer higher percentages than their major competitors. Their Customer Service Team is alway fast to respond to issues and work hard to ensure you, the user is satisfied! I have earned over $220 in the short time I've been using Giving Assistant! I definitely recommend Giving Assistant for anyone looking to save money on on-line purchases!

Date of experience: September 5, 2019
Bulgaria
1 review
0 helpful votes
Follow Plamen A.
Unfollow Plamen A.
Send Message
Share Review
Report Review

They are the best cashback company - which I trust! I am satisfied and know more of your stuff form the years of cooperation. Every time you respond to me on time. God bless you!

Date of experience: September 5, 2019
Florida
1 review
0 helpful votes
Follow Flavio P.
Unfollow Flavio P.
Send Message
Share Review
Report Review

O Melhor
September 3, 2019

O que paga melhor, o que te responde quando você tem alguma dúvida, o melhor em contato, tudo nele é melhor que qualquer outro! Parabéns.

Date of experience: September 2, 2019
Rhode Island
1 review
1 helpful vote
Follow Toby K.
Unfollow Toby K.
Send Message
Share Review
Report Review

AWESOME website
September 1, 2019

I use Giving Assistant for all my shopping trips. They have the best cashback rates, and that allows me to donate to a worthy charity also. I did have to contact them recently on a saturday. Even though their chat system said they'd be back on Monday, I got a response within 10 minutes and the response was that my issue was resolved. I didnt have to explain, no questions asked. I recommend GA to anybody who asks.

Date of experience: August 31, 2019
Canada
1 review
1 helpful vote
Follow brad s.
Unfollow brad s.
Send Message
Share Review
Report Review

S i see this great coupon 3 free months for netflix when i sgn up i click on it get a code and think awsome i guess ill go purchase a netflix card.so after spending 30 on this card when i only needed to spend say 20 after tax for the premium version i dont receive my 3 months. I tried to start a movie and the first thing it says im incompatible that i need to download something first.so distraction from the missing 3 months that giving assistant congratulated me on recieving. Well i call netflix customer servince saying they donèt know anything about giving assistant and that the offer was only available in the us i argued awhile could see i wasnèt going to get anywhere with the sloth on the other end of the phone i called again this time the agent said they donèt give out 3 months only one month and itès my fault for trusting some sight i found on google... hmmmso some sight just decided to start deceiving people to get memberships at netflix because they like netflix.no they being paid to lure customers basically lie to people and nowhere on the promotional page does it say anything about canadians being ineligible for the coupon. Liars is all i say i want my three months and people to see the shady tactics used here underhanded marketing strategy shananagans! 1rst netflix membership... or Last

Date of experience: August 25, 2019
Florida
1 review
0 helpful votes
Follow V W.
Unfollow V W.
Send Message
Share Review
Report Review

I have contacted GivingAssistant a few times in the past. They have always answered my questions and took the time to investigate and explain the results to me. Spot on customer service. Very professional.

Date of experience: August 22, 2019
Viet Nam
1 review
0 helpful votes
Follow Khanh L.
Unfollow Khanh L.
Send Message
Share Review
Report Review

Very good support
August 20, 2019

Very good support. Sometimes slow but the results are still as expected, trying to listen to customers more

Date of experience: August 19, 2019
Indiana
1 review
0 helpful votes
Follow Susan M.
Unfollow Susan M.
Send Message
Share Review
Report Review

While there are disappointments when stores do not honor the cashback, it's not Giving Assistants fault. But I hope they can resolve it. I like getting the income every week. Thanks Giving Assistant1

Date of experience: August 7, 2019
Poland
1 review
0 helpful votes
Follow Piotr M.
Unfollow Piotr M.
Send Message
Share Review
Report Review

Great service.
August 5, 2019

I have been using GivingAssistant.org for several years.
Despite several shortcomings, I rate the work of the whole team very highly.
They usually respond within 24 hours (sometimes on weekends). The team always tries to find the best solution.

Date of experience: August 5, 2019
Alison E. Giving Assistant Rep
over a year old

Glad to hear it Piotr!

New York
1 review
1 helpful vote
Follow Anthony M.
Unfollow Anthony M.
Send Message
Share Review
Report Review

Great Service
August 5, 2019

Excellent cash back service for shopping on sites. Great communication with the team. Easy to view your account history.

Date of experience: August 3, 2019
Alison E. Giving Assistant Rep
over a year old

Thanks Anthony! :)

Saudi Arabia
1 review
0 helpful votes
Follow Hesham D.
Unfollow Hesham D.
Send Message
Share Review
Report Review

Awesome
July 31, 2019

Good percentage of restotring some of what you pay, with a very helpful team, patients in following up with brands
I strongly recommend.

Date of experience: July 31, 2019
Alison E. Giving Assistant Rep
over a year old

Thanks so much Hesham for your kind words!

Texas
1 review
0 helpful votes
Follow Saif A.
Unfollow Saif A.
Send Message
Share Review
Report Review

I love my Giving Assistant. I mainly use it so I can make sure every time I shop, part of that gets donated to a non-profit I care about. It makes it easier for me to make an impact while also shopping for things I love. Thank you Giving Assistant. Never had any issues.

Date of experience: July 9, 2019
Alison E. Giving Assistant Rep
over a year old

So glad to hear Saif! :)

Hawaii
1 review
0 helpful votes
Follow Sachiko L.
Unfollow Sachiko L.
Send Message
Share Review
Report Review

They care about shoppers. Great communications. I would like to recommend to others.
The payment is very quick and I can print out from home.

Date of experience: July 5, 2019
Alison E. Giving Assistant Rep
over a year old

Glad to hear it Sachiko :)

South Carolina
2 reviews
0 helpful votes
Follow Lisa W.
Unfollow Lisa W.
Send Message
Share Review
Report Review

This is the perfect site for anyone who wants to get money back on online purchases, while at the same time donating to the cause of their choice. It's super easy to use, and the customer service is outstanding!

Date of experience: July 2, 2019
Alison E. Giving Assistant Rep
over a year old

Thanks Lisa!

About the business

Giving Assistant's mission is to transform everyday shopping into charitable giving. We are a Certified B Corp and shopping rewards platform that makes it easy for shoppers to both save money and give back for free. Based in San Francisco, California, we are a mission driven, for-profit company and aim to have a positive social impact across the globe.


givingassistant.org
San Francisco, California, United States