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Gift Card GrannyReviews 55

1.6
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Gift Card Granny Reviews Summary

Gift Card Granny has a rating of 1.6 stars from 55 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gift Card Granny most frequently mention and customer service. Gift Card Granny ranks 102nd among Gift Cards sites.

service
17
value
17
shipping
10
returns
9
quality
12
Ohio
1 review
0 helpful votes
Follow Maureen M.
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Do not recommend. Very poor customer service. My son could not use it and I requested a refund. I called Customer Service and they told me my son already activated it. I knew he did not. Ask them to return it and send it back to me. They sent it back to me, Customer Service took me through activation, which they should gave me the refund before it was activated. Now once it activated, you can't get a refund. If my son activated it, I would not been able to activate it. I never had a Visa gift card that you cannot use at physical merchants. The stores they advertise to use their cards, are places that I do not shop.

Date of experience: December 26, 2022
Illinois
1 review
0 helpful votes
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DO NOT DO BUSINESS WITH THEM
December 26, 2022

If I could give these pieces of crap 0 stars I would. My order was delayed by fed ex, when I emailed to ask for a tracking number or even a confirmation email, they told me no order existed. I told them since no order existed they could give me a full refund including the expedited shipping. Then seemingly once given a different email address to try, they found my order. Didn't even ask if I still would like a refund or it sent, just cancelled it, told me the card wouldn't work and they would refund me. They proceeded to send me texts with what I said in quotations, what an odd thing to do. Don't do business with them. I should have read the reviews. A absolute scam.

Date of experience: December 26, 2022
New York
1 review
1 helpful vote
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Terrible service
December 19, 2022

Place my order got it much later then expected. No longer needed it but they did not accept return very bad

Date of experience: December 19, 2022
KR
1 review
1 helpful vote
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Horrible
October 21, 2022

I tried to buy a E gift card for my friend but the process didn't go through. What was worst was that they took money from my account almost every month. Don't do business with this site they are unprofessional and shady.

Date of experience: October 21, 2022
TT
1 review
3 helpful votes
Follow Kira P.
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Someone stole my gift card information...
July 28, 2022

So, my mother bought me a gift card from this garbage website for my birthday. It was a early gift, so I wanted to wait for my actual birthday to use it. Well, it was 100.00 my mom put on it. When I went to check the card information again, it showed I only had 25.00 left on it. I went to see where the purchases were being made to find out someone in Las Vegas was using my gift card to go to a Surgery place and to buy massages. Mind you, I live in the Caribbean at the moment and there is no possible way I could be using my gift card in Las Vegas and these sales are obviously not from websites and are not online purchases. Do not trust this site. They probably sell the gift cards you purchase to other people to make a quick dollar,
This ruined my birthday completely. Thank you Gift Card Granny and I hope your site gets shut down for scamming customers.:)
UPDATE: When I reported this to their website, they said it was basically my fault and said I should've have used my card with unknown venders even though I said specifically that I never even used the card and they INSTANTLY started stealing money from it. Strange coincidence, huh?

Date of experience: July 28, 2022
New York
1 review
3 helpful votes
Follow Daniel C.
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You Will Not Get Your Gift Card
April 6, 2022

I ordered a gift card with FedEx shipping for my wife's birthday. It never came and I was never notified. I called and they said that they arbitrarily cancelled the order because I was a new customer. They also lied to me saying that they sent a cancellation email, when in fact I received a confirmation email.
They were non apologetic and essentially said "tough luck".
Never, ever, rely on them to get you a card on time, if at all, as you will be bitterly disappointed.

Date of experience: April 6, 2022
Granny G. — Gift Card Granny Rep
over a year old

Thank you for sharing your experience, Daniel C. We apologize that the order was canceled. Customer satisfaction is one of our most important priorities.

For the protection of payment cardholders and payment card issuers, and in compliance with a litany of financial services regulations, certain online transactions are unable to be processed.

We have no assessment of you personally, your creditworthiness, or online purchase history. For more information on why online transactions are canceled you may find this short independent article helpful https://www.nerdwallet.com/article/credit-cards/why-credit-card-rejected-online
Please contact me personally if I may be of any assistance.
Richard Corso, Chief Operating Officer, Richard.Corso@wolfe.com or telephone 866-739-4914 x 9171 (edited)

Minnesota
1 review
4 helpful votes
Follow Dez A.
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I ordered a gift card for one person & went back to order another it says card not accepted. HUH!?! I tried to call and that got me nowhere, so then I searched and see all these bad review. Now I am worried the one I purchased will not even work. How embarrassing, to give a gift and if they eat the dinner and if the $100 card does not work! I cannot reach anyone to get a refund. I see all these bad reviews and hope each one is calling the better business bureau to report them.

Date of experience: February 28, 2022
Granny G. — Gift Card Granny Rep
over a year old

If you could provide us with more details we will gladly look into this case for you. The most effective way to provide us with information is by going to https://www.giftcardgranny.com/contact-us/
We want to ensure our clients have a safe and pleasant gifting experience!

Ohio
1 review
2 helpful votes
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They keep your money.
February 6, 2022

My husband received a large gift card through gift card granny from his boss. He decided to reward himself by buying a new TV. The TV cost more than the gift card. He cannot use the gift card for the total amount and place the balance for the television on our credit card. Gift card granny will not allow that nor will any retailer that he has tried in order to purchase this television. This seems like they want to keep your money since you must buy something for less than the total value on this gift card. We will be informing his boss that he should never ever use this again.

Date of experience: February 6, 2022
Granny G. — Gift Card Granny Rep
over a year old

If you could provide us with more details (card number preferably) we will gladly look into this case for you. The most effective way to provide us this information securely is by going to https://www.giftcardgranny.com/contact-us/
We want to ensure our clients have a safe and pleasant gifting experience!

Pennsylvania
1 review
2 helpful votes
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Fake site
December 28, 2021

We got 3 cards for a total of $600.00 for Christmas and not one of these cards worked. Even Amazon rejected them. Total rip offs!

Date of experience: December 28, 2021
Florida
1 review
1 helpful vote
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They charged my bank the $418 but gave me the message that my card was declined and never placed my order. I called and they told me that Customer Service was closed. Crooks.

Date of experience: December 20, 2021
Missouri
16 reviews
2 helpful votes
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The site is easy to search and easy to... Highly Recommended without this i don't know what i would be doing

Date of experience: October 17, 2021
Indiana
1 review
2 helpful votes
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Scam Scam Scam
September 21, 2021

I purchased 2 $50 Walmart gift cards and could not use either of them because no funds were loaded onto the eGift cards. I'm thankful my credit card company is investigating this site for fraudulent practices.

Date of experience: September 21, 2021
Granny G. — Gift Card Granny Rep
over a year old

Hi Crystal. If you could provide us with more details we will gladly look into this case for you. The most effective way to provide us information is by going to https://www.giftcardgranny.com/contact-us/
We want to ensure our clients have a safe and pleasant gifting experience!

California
2 reviews
7 helpful votes
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Scam
July 19, 2021

They turned down my credit card -- probably through their own system error, and asked for a drivers license to verify. I felt this was a scam, and I don't trust them. Very rude. No need to use this sire. There are others.

Date of experience: July 18, 2021
Arizona
1 review
3 helpful votes
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Crickets?...
May 25, 2021

I tried to call their customer service line after my order was canceled due to image infringement? I work at a public high school and wanted to use our PUBLIC logo for gift cards for our administration. When I called their customer service line, it was endless phone tree messages with NO OPTION to speak with anyone. I even tried the "corporate buying" tree... nothing.

Date of experience: May 25, 2021
Florida
2 reviews
0 helpful votes
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Gift Cards
December 23, 2020

I purchased several gift cards for the holidays. I made an email mistake and they helped me through from beginning to end. I was so grateful to get the attention and the response I needed, being refunded in a timely manner. Thank you Gift Card Granny for your guidance and support.

Date of experience: December 22, 2020
Georgia
1 review
3 helpful votes
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Never again!
December 6, 2020

I ordered an e-gift card for my son-in-law for his birthday. According to the site e-cards are sent 5 minutes after being ordered, no more than 15 minutes in most cases. The following day it still hadn't been sent. The money has been taken out of my account. Today is the 3rd day, still not sent. I sent a message asking what was going on. I received a reply asking for my drivers license so they can confirm my information. I don't think so! I've never been asked for that!

This sounds like a huge scam! I'll be contacting my bank in the morning to ask them to cancel the transaction.

Date of experience: December 6, 2020
New Jersey
1 review
4 helpful votes
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I tried to send a gift card to a recent graduate. I kept getting rejected and was asked for my driver's license to verify my information. The American Express card is current, and I have an 826 FICO score. This company is the WORST!

Date of experience: August 2, 2020
Illinois
2 reviews
3 helpful votes
Follow Jennifer C.
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I ordered a gift card for my daughter and son who live out of state. I ordered it the week before Christmas and they never got it. First these thieves said they were going to give me a refund and now they refuse. I ordered from them and paid them but somehow the card is supposedly not sent from gift card granny

Date of experience: January 13, 2020
New Jersey
1 review
3 helpful votes
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Scam
December 10, 2019

Never received my gift cards but my credit card was charged. What a scam! Tried emailing and calling but no response.

Date of experience: December 10, 2019
New York
1 review
6 helpful votes
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Resolved
November 25, 2019
Updated review

My issue with GiftCard Granny was finally resolved through the party who originally posted the gift card.

Date of experience: November 24, 2019

Reputable?
March 23, 2019
Previous review

Ordered $25 Brueggers gift card which I used once for $8. Next time I used it, store said it was cancelled. Brueggers Company said it was GiftCard Granny issue. Sent 2 emails to GitCardGranny which they ignored. Will never use again, buyer beware!

Date of experience: March 23, 2019

About the business

Gift Card Granny is the largest discount gift card website on the Internet. Visitors can find the best deals on their favorite brands and stores. Granny wants to make sure your purchases are safe so she only lists gift cards from the most trusted gift card companies.

Best of all, Granny has a free rewards program! Earn points towards free gift cards. Saving money has never been easier.


giftcardgranny.com
Founded in 2009
Pittsburgh, PA