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The company enjoys a generally positive reputation, with many customers praising the quality of products, timely delivery, and effective communication throughout the order process. Satisfied customers frequently highlight the uniqueness and appeal of the items, contributing to repeat purchases. However, some negative feedback indicates issues with customer support, particularly regarding technical difficulties with product creation and inadequate responses to inquiries. While the majority of experiences are favorable, the company may benefit from improving its customer service responsiveness to address these concerns and enhance overall satisfaction.
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I've had a few items from Gearbubble and found their products to be very good and excellent value. Also I've never had any problems at all.
I bought a necklace which was a way of keeping my husband, who passed away close to my heart. I love it and have had it on since the day I got it. The writing is small but it fits it the writing couldn't be any bigger or the necklace would be too large. I get alot of compliments on it and if someone can't read it I just tell them what it says. I know it by heart. I love it and it will stay around my neck forever.
I've ordered Personalized Coffee Mugs from GearBubble and they were a huge hit! Everyone LOVED THEM! The mugs were large (15 oz) and can hold a lot of coffee. Plus they were thick and solid, not a cheap looking mug at all. The photos submitted looked great on the mugs. I will order from these guys again and would highly recommend them to anyone!
I received the necklace and pendant quite quickly was exactly as described, my wife is very happy with it as wears it often.
I love the mug we received. It was a gift to my husband from our dog. We have it displayed and tell everyone about it when they see it.
I purchased a Wheaten shirt last November, I was extremely impressed by the design, it is what exactly was advertised!
I ordered mugs, rememberance charms, and everything is and has been as it was discribed. I had mugs made for family members that are normal mug size or "standard cup of coffee" not the grande fake paper cup. Everyone wants custom made items but complain on the cost, or direction. Note if you want the picture facing out if held in right hand, it's all about communication.
I ordered the "I freaking love sharks, ok!" mug for a birthday gift for my friend. She absolutely loves it! The ordering process was easy and shipment arrived in good time. Very happy, I'd order again!
Poorly made baubles, better stuff@ walmart. Not class stuff in my opinion
Writing almost unreadable
I purchased the FREEDOM ISN'T FREE mug for my husband. He loves it. It is the perfect size for his coffee.
I have ordered a daughter-in-law mug as well as the necklace (the writing is a little too small on the necklace but the mug is great), 2 granddaughter mugs, 1 grandson mug and 1 dog dad mug for Christmas gifts this year. I know my family will love them as I do. Love your great products, thanks so much!
I was VERY impressed with GearBubble! They kept me updated on the progress and shipped my cup SUPER FAST! Good Job, guys!
The wife loved her necklace. A very well made I might add. Very easy to talk to the folks. Lighting fast shipping and very nicely packaged!
I absolutely love my t-shirt. I love dogs& cats. This shirt says it all. Pets are always here for you.
I am very happy with the laser cut pendant I ordered, looks just like my dog. Delivery was on time and the item was well packaged.
The only thing that upset me was the size of the words I order one for my grandaughter and 0ne for my daughter in law. Both love it but it was hard to read.
Awhile back I ordered a necklace from you for my wife... She was thrilled that I was thinking of her... It was of good quality & all was well... Am thinking of ordering one for my daughter since Xmas is upon us...
Keep up the good work guys...
I was totally satisfied with the Necklace, which I purchased as a surprise for my wife. She absolutely loved it so much she has yet to take it off.
Totally satisfied customer.
Answer: Thanks for the compliment! We really appreciate it!
Answer: I didn't request anything special to be written on it
Answer: Hello Amy, Please contact me at support@gearbubble.com and put Attention: Nicole in the subject line, and I'll help you as we can't find any orders under that email. We apologize for the inconvenience. Regards, Team GearBubble
Answer: Hello Tammy! Are you asking what items you can sell with us or what you can buy as a customer? For selling, you can go to https://www.gearbubble.com/, scroll down and click "Become a seller": http://prntscr.com/r0tvqz. The signup is free. Once you confirm your account, you can check out the account and click on "Launch Product" to see what we have to offer. If you would like to shop, just click "Shop" at the top of the page and pick a category to browse.We hope this helps. Regards, Team GearBubble
I like #creativity, #entrepreneurialism, and believe everyone has a message in them.
Hello Jason,
Thank you for your message. We're sorry you are unhappy with your order. We have a 100% Satisfaction guarantee, so please send me a picture at support@gearbubble.com and we will resolve this for you.
Regards,
Team GearBubble