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GearBubble Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality of products, timely delivery, and effective communication throughout the order process. Satisfied customers frequently highlight the uniqueness and appeal of the items, contributing to repeat purchases. However, some negative feedback indicates issues with customer support, particularly regarding technical difficulties with product creation and inadequate responses to inquiries. While the majority of experiences are favorable, the company may benefit from improving its customer service responsiveness to address these concerns and enhance overall satisfaction.
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I was playing around one night and signed up for a trial membership to design some mugs etc, which they then sell on Amazon and give you cut (if you make it that far). I cancelled twice and they still charge my card $97/month - when I emailed them, they said send them a screen shot of when I cancelled (who thought to do that?). Ridiculous. Why do business designing OR even buying their products when this is how they treat "customers?" They can tell from the account that the service was not used after a day or two of playing around "designing". And yet they still feel it is in good integrity to keep the $97/month. I will complain to the credit card, but don't do business with people that run their business this way.
Quick shipping and I love the product! I will check this place out for other purchases in the future!
The mugs shipped very fast and they were in perfect shack in the styrofoam packages. I loved it. I will definitely more mugs from them...
I have placed 5 orders with Gearbubble, and I have always been very satisfied with their quality, design, accuracy of orders and professionalism. I will continue to purchase special gifts from you!
I purchased two necklaces as gifts for Christmas. They came in a timely manner. The print was a precise cut. And they each came in a netted pouch. They made nice gifts. I was pleased with my purchase. I have sent them for Christmas already.
I'm very satisfied with my purchases, gear bubble has a great line of products with good quality. I just wish more of your merchandise was made in the United States, please try and do better.
I PURCHASED 5 'DOG' MUGS
EXCEPTIONAL QUALITY, & RECIEVED THEM ON TIME AS YOU SAID.
GIVING THEM AS CHRISTMAS GIFTS.
CAN'T WAIT! THANK YOU SO MUCH.
*******@AOL.COM
MRS. TE BROWN, YUMA, ARIZONA
The first order arrived and was perfect and it was a hard to find item. I re-ordered and that order never turned up...and I should have but didn't follow up.
Hello Maureen,
You should follow up! Email me at support@gearbubble.com and put Nicole in the subject line, I'll gladly help you with this.
Regards,
Nicole
Team GearBubble
My cups arrived very quickly and in perfect shape. The pictures actually looked better than they did on my phone.
I ordered one of those mugs with the message from the dog for her mom, my wife. Print quality is top notch, no sign of wear even after 6 months of daily use. And with the reasonable price, I'll be back to buy for friends and family!
They are a great company made my kids very happy. They loved their coffee cups. They have great products, pretty much anything you want they have. Highly recommended
I have ordered from them several times. Each time the items arrive quickly and in perfect condition. The quality is excellent and the selection is extensive!
Last year my son-my only child passed away. My son Danny was my whole world and this loss has broken my heart. I found GearBubble on FB showing these T-shirts that say " As long as I breathe, you will be remembered. It has your loved ones name and picture. I ordered one... the turn around time was really quick. The quality was excellent. Now I am seeing other items they sell. This is a good company who takes pride in their products. Check them out!
GearBubble have very good product and are 100° true. I bought stuff from them and no problem at all. Like it said on the description. Tks GearBubble.
This was great purchase the necklace I gave my friend she love it and wears it a lot. If you want to get a great gift buy from these people
Photos and print are absolutely gorgeous. When not in use I keep them on display. 1 was supposed to be a gift but I kept it. Love the idea that I have a 1 of a kind.
I received my purchase very quickly. It was well made and the receiver loved it! The personalized mug with our cats name made my husband smile. He uses it everyday! Will definitely buy more and different items for people in the future.
Website easy to maneuver, great selection, easy to order from, shipping was quick, packaging was great.
I can't review the product as it never arrived. I emailed and got no response so gave up. In the past I have used Gearbubble and been happy with product.
Hello Anne,
The review emails are on a time table, so they're sent a little early and we apologize for that. Please email us at support@gearbubble.com, put Nicole in the subject line and I'll help you with this.
Regards,
NIcole
From the business
I like #creativity, #entrepreneurialism, and believe everyone has a message in them.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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Hello Cherrie,
We always refund the costs if you cancelled before the trial was over. Unfortunately, we need proof of the cancellation before the trial was over. On a different note, we have requested a refund directly back to you for the charges and you should see them in 4-10 business days.
Regards,
Nicole
Team GearBubble