On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with many customers praising the quality of products, timely delivery, and effective communication throughout the order process. Satisfied customers frequently highlight the uniqueness and appeal of the items, contributing to repeat purchases. However, some negative feedback indicates issues with customer support, particularly regarding technical difficulties with product creation and inadequate responses to inquiries. While the majority of experiences are favorable, the company may benefit from improving its customer service responsiveness to address these concerns and enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My mug arrived exactly as advertised. The photo is very high quality! I would not hesitate to buy from this company again.
I got what I ordered in a timely manner. And the item I ordered was perfect. This is a legit website. And yes I'm a real person. BAZINGA has
My kids love there cat Mugs, specially my granddaughter when we put hot choclate in hers and the picture com up.
I received my mug that when hot my picture shows up. Great product and delivery time. Very pleased and may purchase again in future.
This is perfect for my daughter-in-law because sometimes she really would love to sell my son to the circus. The color was beautiful, but the writing was a little small. Outside of that I loved it!
I have purchased many, many t- shirts over my life time. This one however is the best in quality, printing, and over all excellence. I will definetly be ordering more.!
Love this product, love this company. The ease of ordering and the short time it took to get my custom t shirt was unbelievable.
This mug was not as nice as the picture! I could barely read the writing on it! It was very small! Really disappointed! Not worth the $37 I paid for it.
I bought this for my wife as a late Christmas gift as a surprise to her. She loved it.it didn't take very long to get the mug and shipped. Thank you so much for doing such a good job.
Great products, excellent packaging that protected my coffee cups during shipping I spent $400.00 in products various cups, and two stainless mugs, great quality, a great way to support our president and free speech! Very satisfied.
I ordered a gift for my husband as we are expecting our 1st child together. He loved it! Great buy
I ordered a mug for my boyfriend with my picture on it. GearBubble communicated with me through the entire process and the mug came exactly as advertised and pretty quickly too. I'd definitely order from them again!
I bought a cat mug as a Christmas gift. When we put in hot water the cat was NOTHING as vivid as on the web. I sent an email to customer support 12/20/19 & have not received a response back as yet. I inquired if it was faulty or a preparation that needed to be done as no instructions. Totally disappointed & will not buy anything from them again. I'm hoping for a replacement mug based on the cost of it.
PF
Hello Patricia,
We're sorry the print was bad on your mug. Please send me a picture of the mug to support@gearbubble.com, put Nicole in the subject line and I will take care of you. We apologize for the inconvenience.
Regards,
Nicole
Team GearBubble
Regards,
Nicole
Bought my wife a neckace for our Anniversary. Quality was excellent! I would highly recommend this website!
I am a sucker when I can put my two cats Trevor and Trey on useful objects. In this case, it was a tee shirt. Bonus was I could get a gorgeous shade of green. The end result was REMARKABLE! Their picture came out very clear and I loved the font they used for their names. GearBubble also kept me informed from receiving my order to shipping via emails. I am very VERY pleased! I will wear this shirt PROUDLY (and show off my boys)! I like to say this was a Christmas gift from them!
Very happy with the product! Recommended ++++. Picture was perfect. Hope for other products!
The mug I ordered came for Christmas and everyone loved it. Even ran it through the dishwasher and came out great. I would recommend GearBubble to everyone.
The Mug came quick and looked exactly like the photo I bought. I could not be any happier when It came. Thank you so much Gear Bubble
When my Daughter in Law got her mug on Christmas morning, she just loved it. She did get a bit of a laugh as it was personalized with their cats name on it.
Excellent quality, just like picture. Packaged shipped quickly and on time. It was tracked and I was updated frequently. Would defiantly buy from them again!
Answer: Thanks for the compliment! We really appreciate it!
Answer: I didn't request anything special to be written on it
Answer: Hello Amy, Please contact me at support@gearbubble.com and put Attention: Nicole in the subject line, and I'll help you as we can't find any orders under that email. We apologize for the inconvenience. Regards, Team GearBubble
Answer: Hello Tammy! Are you asking what items you can sell with us or what you can buy as a customer? For selling, you can go to https://www.gearbubble.com/, scroll down and click "Become a seller": http://prntscr.com/r0tvqz. The signup is free. Once you confirm your account, you can check out the account and click on "Launch Product" to see what we have to offer. If you would like to shop, just click "Shop" at the top of the page and pick a category to browse.We hope this helps. Regards, Team GearBubble
I like #creativity, #entrepreneurialism, and believe everyone has a message in them.
Hello Val,
Please email us a picture of the received item at support@gearbubble.com and we'll refund your order for you under our 100% Satisfaction guarantee. We apologize for the inconvenience.
Regards,
Nicole
Team GearBubble