The clippers were great and ordering from Garrett Wade, which was my first time, was also a pleasure. I would difinetly oder from this company again.
Needed a place to put tools that I use around the house and studio, works well and I haven't misplaced anything since
Easy to navigate the site. Nice to have a flat rate shipping option. Lacked delivery information that it was on the way.
Thank you for stopping by to share your thoughts, Kent. And also for your order! We're sorry that you weren't informed during the delivery process. We will be looking into this. We appreciate the feedback!
I never received my order. Garret Wade never responded to my email. I would never order from this company again. Customer beware.
Dear Jessica,
We're very soorry to hear that you had a poor experience with us. Please write to me directly. My name is Susan at susanm@garrettwade.com. I would like to resolve this for you. Please accept our sincerest apologies for the trouble you had. I look forward to hearing from you, and correcting the situation for you.
Online ordering is clear and easy. Tools are accurately described. Items are recieved in under two weeks
Thanks for your feedback, Jeff! We're pleased to hear it went smoothly and that you are enjoying your purchase.
Lasting high-quality products, hard-to-find items, quick shipments. I buy from them regularly. Great company!
Thank you so much for your nice review, Suzanne! We appreciate your feedback. Thanks for being a great customer!
Garrett Wade represents "very high quality" tools of so many varieties, always superb quality. You can't go wrong with Garrett Wade.
My item arrived earlier than scheduled which meany I could use it faster. Item was easy to use as advertised
I bought the double espresso maker and am very pleased w it. It is simple and makes a great espresso. Easy to clean too.
We're really pleased to hear you like the double espresso maker, Louise! Thank you so much for stopping by to share your thoughts.
Well made, well designed, and worth every cent. I have never received a product I was not positive about.
First of all, I love Garrett Wade! Quality products that I just need to have, speedy service- what more can I say?
We have ordered a number of items from Garrett Wade and have been very pleased with the quality and quickness in the delivery!
These folks make really gorgeous tools and gifts, including garden items, and the service is really quite good. Watch for the sales!
This company carries a large variety of tools from older hand style tools to unique. I have found their tools to be of high quality.
I recently bought a couple of items. I have bought for years and have never had an issue with Garrett Wade
Garret Wade products are always quality AND so are their people. Always a joy to order from. So nice to come across a value driven outfit.
Weather hampered delivery but I got exactly what I ordered. I am planning to order more of the kits I
Dear Keven, We're sorry that the weather slowed down delivery of your order but are very happy to hear that you received it. If everything else went well and you are happy with the item, would you mind resubmitting your review to amend the star rating? If you need further assistance to resolve any outstanding issues, please feel to get in touch with me directly at susanm@garrettwade.com. I'll be happy to help! Thank you so much for taking the time to review us.
The quick connect is a very high quality item that I really like. My husband likes it too and feels it is very high quality also.
That's great, Cathy! We're very pleased to hear that both you and your husband like the quick connect. We greatly appreciate your letting us know!
Great products and great service. Products work as advertised. I wished that I should have ordered years ago.
Thank you so much for your thoughtful review, Richard! It's our pleasure to bring these products to you, and we're delighted that you are satisfied with your purchases. Thank you for being a great customer!
My experience was excellent. Quality far exceeded my expectations and customer service was fantastic!
That's excellent news! Thank you for taiking the time to share your experience. We hope you'll be very happy with your purchase.
Overview
Garrett Wade has a rating of 3.5 stars from 300 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Garrett Wade most frequently mention customer service and long time. Garrett Wade ranks 1st among Woodworking sites.
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- Brooklyn, NY, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're so happy that your first order went smoothly and that you are happy with the clippers! Thank you very much for stopping by to share your experience here, Renee. We truly appreciate it.