About the Business
FWRD is a contemporary fashion retailer known for its curated selection of luxury apparel, accessories, and footwear. Catering to style-savvy consumers, it emphasizes modern aesthetics and high-quality brands, offering an innovative online shopping experience that blends trend awareness with personalized customer service.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
FWRD has a rating of 4.8 stars from 386 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FWRD most frequently mention customer service, fast delivery and great experience. FWRD ranks 50th among Women's Clothing sites.
Instant Feedback
A wide selection of popular brands and products and excellent customer service. Highly recommended.
After signing in to PayPal several times, initially it wouldn't give me that option to pay. Once I was finally able to pay using PayPal, I was pleased with my entire shopping experience. From placing the order, to receiving it, took less than 48 hours. While most items on this website are out of my price range, I found a great pair of converse on sale at an even better price. I did have to research to see if the website was legit because of the merchandise that's sold, and because I was not formerly aware of it. I'm glad it turned out to be real, and I will be back looking for more deals on usually expensive items.
After signing in to paypal several times, it still wouldn't give me the option to pay that way
I found this Kangol hat for nearly $60 less than Amazon. Not a typo: it was literally $88 on Amazon and i got it from FWRD for $28. It was delivered on time and right to my door. Take that Jeff Bozo :)
Loved everything about it. Easy transaction and very quick delivery!
Timely delivery and wonderful quality! Loved everything I ordered from here but loved even more when I received the item on time!
I've been Shopping with FWRD for several years now and they're very fast with delivery. Your order is packaged very nicely and you are guaranteed top tier items in perfect condition.
Got my orders on time. Shirts well fit as shown in picture. Very prompt service and reliable merchant.
Although received a note from service team that there would be a delay in my delivery my package arrived as promised.
I ordered a pair of Salomon's and they shipped quickly and were delivered two days earlier than the estimate. Excellent experience and I will continue to shop FWRD.
I was looking for a specific range of ON shoes and this was no longer available, however to my delight, it is available in FWRD.
Good dupes but definitely not real lol not fully as advertised given they said they were real
Pleasure to do business with this firm. I have to return the sneakers, as I made a mistake in the color. Otherwise they were good.
I love the bag, but there is a crease mark on the back of the bag...
Can't wait to see How I'll be rewarded as a first time customer!
Great styles on the site, shipping very fast, returns easy. With few great choices in styles and sizes available in brick and mortar stores these days, having an online store like Forward is great. Excellent service all around-
Ordered one size bigger and had to reorder and get a smaller size which was straight forward and easy
I ordered a scarf that cost $340. I'm not sure what I was expecting, but I did not expect it to be such scratchy, itchy material. I've already started the return process.
Very satisfied with the sneakers. The website was easy to navigate.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members