The support team has been dreadful. Just simply using copy & paste generic replies as if they're working for Amazon. If you have a specific issue, like my account did, where the verification link wouldn't show, they're useless. After over 65 days of trial and error, I finally got my payout. I recommend taking some more time to train the support team properly instead of relying on copy and paste responses.
The only app that really pays you to play games! I had given up on schemes like this but not only that the tiers you need to hit to get paid are attainable and realistic. Ive won every tier for a single game in less that 60 days
I won 35 dollers so it was fun. It took a long time to get payed but it was worth the Waite. I highly recommend it to someone who has time to get free money and make money for free and get some free money from the internet for free online.
You guys decided, without reason, to deny my payout for a completed 50$ task. When I spoke with customer support I was told, they didn't know the cause for the denial and they couldn't fix it. Wasted a week and 15$ of my own money, you guys got me good, disgraceful.
Hello Tyler L,
Thank you for taking the time to rate us! We’re sorry to hear you’re having issues with an offer not crediting.
While we work with various partners and may not have complete visibility into why credits are denied, we want to help you resolve this.
Please contact our support team at support@freecash. Com or use the 24/7 support link at the bottom of Freecash. Com to get assistance and potentially escalate the matter.
We look forward to your message!
Sincerely,
Crimson
Again I wanted to withdraw money clicked on new option of visa. Then I realized I don't have my Visa card and that it will give me some kind of Visa card in dollars that I don't need and wound be able to use. I never did cash out and just wanted to go the old way through pay pal. But those funds were already off my account. So now my account doesn't have that money but they have never been cash out as well. I can't reverse this anyhow. There are just stuck there. And the helpline was a nightmare. First the bot chat - useless, secondly I finally was transferred to a person, and they just simply never got in contact with me… so now I literally just lost money and time
Hi Nikol F,
We’re so sorry to hear you’re having trouble with receiving your withdrawal. We take great pride in providing a seamless and efficient process for our users to access their rewards, so it’s disappointing to hear you’re facing issues.
Please don’t hesitate to reach out to our support team at support@freecash. Com or visit our 24/7 onsite support link at the bottom of Freecash. Com. We’re eager to help you get your rewards and resolve any problems you’re encountering!
Looking forward to your response!
Best regards,
Crimson
I had been playing on freecash for over a year now and had started earning some small bits of money here and there. I have loved it and enjoyed playing every day but recently I've had a different experience. The moment I started redeeming large amounts of rewards from monopoly go (by paying to get to the level requirements by purchasing packs in game mind you), I suddenly get a banned notification stating that I somehow violated the TOS. No notification to me, and no reason. I just find it funny that when I suddenly got a lot of money the app decided to ban me. Looking over the common reasons I don't meet any of the reasons for violation. I don't have a VPN I've never charged back an app, I've never had more than one account and I've withdrawn multiple times in the past so I have verified my ID. I'll update my review to satisfied if this is resolved but currently I have around $300 worth of rewards that I can't do anything with and that's very upsetting.
Hi Laura Z,
Thank you for your feedback.
We regret that your experience with Freecash hasn't been satisfactory so far. At Freecash, we employ numerous fraud prevention measures, including automated systems and a dedicated team of fraud investigators, to maintain the integrity of our platform. Given the nature of our service, where users earn cash for completing offers, it's crucial for us to safeguard against fraudulent activities.
We'd love to assist you in unblocking your profile if you haven't breached our Terms of Service. However, we can't identify you based on your review alone. Please contact our support team at support@freecash. Com or use the 24/7 support link at the bottom of our website.
We appreciate your cooperation!
Best regards,
Crimson
At first I was hesitant. I saved up my points and then panicked that perhaps it was going to be another app that scams you. *THANKFULLY IT IS NOT A SCAM* I was able to cash out. After a simple verification.
The support offered is amazing. The system used to upload screenshots - impressive.
I don't blame FREECASH for these errors. It could be the app developers fault. But they offer instant, swift support. That has a far quicker response time than many large companies!
Play til your hearts content! Or you'll regret it!
I know you have to play long enough to earn funds. I have played well long enough just to earn 20 dollars. I put my card info in and it was accepted. But I can't receive my funds. I play games for fun. But to do everything I have done... I would not recommend this to anyone. I gave my card information and it said approved. Haven't received any money. 2,10 dollar transactions is what you all tried to do... Still haven't been able to reteve funds. It's ok. But to give my card info makes me upset. Makes me think this is a scam and I don't like it! I need answers.
Hello Vincent B,
We’re really sorry that you’re experiencing difficulties with our withdrawal methods. At Freecash, we work hard to ensure that our users can access their rewards without any hassle. We’d be happy to review your account and help you work through any issues you’re having.
Please reach out to our support team at support@freecash. Com or click the 24/7 support link at the bottom of Freecash. Com for further assistance. We’re here to support you and get you on track to enjoy your rewards!
Can’t wait to hear from you!
Warm regards,
Crimson
I have tried many apps, but Free Cash has given me the best payouts in the shortest time. The only gripe is that I don't always qualify for the apps or the surveys, and sometimes I get kicked out at the end and do not receive my points. Mostly it is a good app with fast pay outs.
I'm quite frustrated, as I had an offer to spend in real life money to get a credit that equaled more on freecash. I completed the offer and a few other offers during my time waiting, and 2 of the 3 support requests got denied after waiting for support for 19 days 😵💫 I'm still waiting on the last support item to belooked over. The weird thing is too they don't tell you why it was denied. Honestly a little shady.
Hi Oben R,
Thank you for sharing your feedback with us.
We apologize for the fact that your experience with Freecash did not meet your expectations. Our main objective is to ensure that our users are fairly rewarded for their efforts, and we are disappointed that this particular offer did not credit for you. Although our partners have the right to reject offers that they believe were not completed correctly or may be fraudulent, we understand that dealing with a declined offer can be frustrating.
We highly recommend reaching out to our support team via support@freecash. Com or utilizing the 24/7 support link located at the bottom of Freecash. Com. This will allow us to investigate the matter more thoroughly.
We’re here to help!
Sincerely,
Crimson
Love the concept of being paid to play games, or I guess watch ads, however getting paid for each objective can be a little tricky.
I have noticed that the first 3 or 4 objectives are no problem, but the further down the list you get the less likely you are to get paid even when you lodge tickets.
Also, there seems to be a descrepancy sometimes between the ticket page and the offer page meaning you think you have completed an objective only to find out the ticket was working o a different time frame to what the offer stated.
Also I have had a number of surveys come back saying I didn't qualify after I have completed the survey, which can be a lil frustrating. But overall it is the best paid to play app I have found and the cash out options are great and very reliable.
So far so good. I mean I was able to make what 1100 bucks in one day the other day. Just people need to remember you have to spend money to make money. So thinking about like a small business did you want to make money doing this? You need to invest money into it so therefore those level ups and all that stuff like the bingo ones especially and they pay out a lot but you have to spend a lot to get there. I spent 350 bucks and I made $1,100 off that so it's pretty good but you're not going to get that far through it unless you spend money to do so or it just won't work. My only issue is I should wait 7 days and now every time to get my money so that kind of sucks. But other than that say it works. If you make it work you should go to plan it out just right
Playing and earning was fun when I first started using free cash but after playing awhile I constantly get cheated out of earnings and it's almost impossible or very difficult to try to file a ticket and several times when I have managed to file a ticket I've never gotten a response let alone my earned rewards
Hello Jae J,
We’re really sorry to hear about your experience, and we completely understand your frustration. It’s disappointing when the fun of playing turns into a struggle to get the rewards you’ve earned. We take these issues seriously and aim to improve our system to make sure everyone gets the rewards they deserve.
If you’re having trouble filing a ticket or haven't received a response, please reach out directly to support@freecash. Com or use our 24/7 onsite support link at the bottom of Freecash. Com. We’ll make sure your case gets proper attention, and we’ll work to ensure your earned rewards are credited. We want to make your experience better, and your feedback will help us improve.
Sincerely,
Crimson
I was apprehensive at first but I quickly learned that this was a legit site. Yes, it's likely necessary to spend a little to earn the rewards, but the amount I made far outweighs what I've spent.
Give it a try... Afterall, your spending your valuable time playing game apps so you might as well earn money.
Multiple apps do not track or update leading to wasting a lot of time for nothing and eventually giving up. 85% of surveys I click I dont qualify for or bug out in some way. Delays on payouts and miscellanious fees lead to an overall negative experience once you actually make money.
Hello C C,
We’re very sorry to hear you’ve been having difficulties with Freecash! We strive to make Freecash the best earning app, and it’s upsetting to know you’re having trouble. We’re eager to hear more about your experience and help you overcome any obstacles to maximize your earnings!
Please get in touch with our support team at support@freecash.com or use the 24/7 support link at the bottom of Freecash.com so we can assist you. We’re looking forward to your response!
Kind regards,
Crimson
I've been a freecash user for a few months now, and overall it's been pretty good. I do have a couple of issues(?) one is, it's hard to get a human to discuss the issues I've had, the bot keeps linking me solutions that aren't feasible or relevant.
Also for some reason the app has gone into lite mode, so there isn't much of a choice of games or offers. Surveys have disappeared all together. My understanding is you're working on this, but it's been a month now, and still nothing. If these issues are cleared up, I think we can have a great app. My cash out have worked, I've had to verify my ID with selfies 🙈 and a government ID, but it's was almost instantaneously, and my understanding is this will not get out of freecash hands, so my selfie won't be floating around out there. 😅
Anyways I can't give a five star until these issues have been cleared up. Until then, I hope to continue our "relationship" 😉 keep the games and offers coming.
Thank you
Only options for Visa redemption were $5/10/25, etc, residual balance on Visa card is useless so my $5 makes them $0.80 left over that I can do nothing with.
Hello Jacob N,
Thank you for sharing your experience. We understand your frustration with residual balances on Visa redemptions. The minimum redemption amounts are in place to provide quick and easy payouts, but we do understand how leftover balances can be inconvenient.
We recommend checking back periodically for any updates on our redemption options. If you'd like further assistance or have any specific concerns, please reach out to our support team at support@freecash. Com or use our 24/7 onsite support link at the bottom of Freecash. Com. We value your feedback and are working to improve your experience.
Sincerely,
Crimson
Keep giving people more time on these games to pay in. Not everyone has money to invest right away. Life is work some are not working for more perks. My experience has bin good fare and trust Worthy.
I've spent many days earning rewards and even paid cash for bonuses. I earned around £180 in rewards. When I tried to withdraw it via a visa "prepaid card" yesterday, it has been submitted and is pending. They claim this can take up to 30mins. There's no real recourse for this issue. "Customer service" is just an AI bot that redirects you to the less than helpful FAQ
Hi Jonathan S,
I understand how frustrating this situation must be. Withdrawals via Visa prepaid cards typically process within 30 minutes, but delays can occur due to security checks or payment provider processing times. If your withdrawal remains pending for an extended period, please reach out to our support team directly.
You can contact us at support@freecash.com or use our 24/7 onsite support link at the bottom of Freecash.com. Our team is here to assist you with any concerns regarding your withdrawal. We appreciate your patience and will do our best to resolve this matter.
Sincerely,
Crimson
It's surprisingly quick to earn money, but you have to wait quite a long time for some of the money to go into your in-app wallet other than that great app
Answer: So i it say something about account banned but i dont know what to do about that so can i get help
Answer: Hello! We'd like to resolve this with you on site, where we have easy access to your account and all of the information needed to investigate this issue. Could you please reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) or email us at support@freecash.com to see if we can't resolve this issue? Thanks so much! Kind regards, Jax
Answer: Freecash is a 100% legit company, registered in Germany. You can also check the Freecash TrustPilot ranking (4.6 stars, 27k+ reviews).
Answer: Registration, as well as using Freecash, is 100% free. You can register without any doubts.
Answer: So far, of all the money making sites I have used, freecash.com is the best, you can make a withdrawal from $0.50 and their payments method is very good, they also make it easier for those who are not in the US to be able to partake in making money online.
Freecash has a rating of 4.3 stars from 11,972 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freecash most frequently mention great app, play games and gift card. Freecash ranks 1st among Free Stuff sites.
Hello Sam B,
We're sorry to hear about your experience with our support team. Our goal is to provide clear and effective assistance, and we regret that you felt the responses were not personalized to your issue. Account verification is essential for security, but it should not take that long to resolve.
We appreciate your patience over the 65-day period and understand how frustrating it must have been. While some cases require additional verification steps, we strive to resolve them as efficiently as possible. Your feedback on response quality is valuable, and we will continue to improve our support processes to provide better assistance for complex cases like yours.
If you have any further concerns or need assistance in the future, please reach out to support@freecash.com or use our 24/7 onsite support link at the bottom of Freecash.com.
Sincerely,
Crimson