business logo of FragranceX

FragranceX

Overview

FragranceX has a rating of 4.5 stars from 6,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceX most frequently mention great prices, fast delivery and customer service. FragranceX ranks 3rd among Perfume sites.

service
534
value
2,537
shipping
2,546
returns
56
quality
5,900
This company does not typically respond to reviews

Instant Feedback

108,800 reviews
How would you rate FragranceX?
grey star
grey star
grey star
grey star
grey star
Arizona
1 review
0 helpful votes
Follow Sam A.
Unfollow Sam A.
Send Message
Share Review
Report Review

April 25, 2025

Everything perfect fragrance are beautiful thank you very much

Date of experience: April 15, 2025
North Carolina
2 reviews
17 helpful votes
Follow Nancy B.
Unfollow Nancy B.
Send Message
Share Review
Report Review

Excellent
February 15, 2025

I am a 65 year old women who used to be able to wear fragrances. I have not wear any since I retired, Now I find out that I can't wear any fragrance any more, eve my own. It is so sad because I used to love wearing perfumes. Fragrancex has been so gracious in letting me return these orders. So far I had to send all of them back. They are fast shippers, and there fragrances are nicely packaged.

Date of experience: February 5, 2025
Iowa
1 review
0 helpful votes
Follow Jon R.
Unfollow Jon R.
Send Message
Share Review
Report Review

Great, quick service
April 7, 2025

Product was exactly as described, price was great, and it was delivered within 4 days of online ordering.
Thanks!

Date of experience: March 28, 2025
Washington
1 review
0 helpful votes
Follow Dustin W.
Unfollow Dustin W.
Send Message
Share Review
Report Review

March 18, 2025

Extremely fast shipping, especially to Hawaii. Embarrasses big retail stores here on how long they take to ship/ receive fragrances.

Date of experience: March 8, 2025
Saudi Arabia
1 review
1 helpful vote
Follow Munirah M.
Unfollow Munirah M.
Send Message
Share Review
Report Review

Bad customer services
February 20, 2022

I usually order from them but last time i ordered 5 perfumes. 3 of them same brand bud different scents, one of them came without label no name nothing! I emailed them with pictures and they said it's not fake! How come
I think they mix real with fake ones
Unfortunately My friend faced same issue..

Date of experience: January 20, 2022
North Carolina
1 review
0 helpful votes
Follow Marilyn R.
Unfollow Marilyn R.
Send Message
Share Review
Report Review

April 21, 2025

I was actually excited about receiving it, but was a little bit disappointed. It was not as strong and long lasting as I thought would I purchase it again no the bottle is pretty.

Date of experience: April 11, 2025
California
1 review
0 helpful votes
Follow Michael C.
Unfollow Michael C.
Send Message
Share Review
Report Review

May 4, 2025

Took awhile to get here, especially having to pay shipping. Other than that I'm satisfied just feel as if I have to pay for shipping it should be delivered in that time frame, thanks

Date of experience: April 24, 2025
Michigan
1 review
0 helpful votes
Follow Amber H.
Unfollow Amber H.
Send Message
Share Review
Report Review

Still waiting
March 21, 2025

I ordered on 2/27 and I'm still waiting for delivery(as it's 3/11) All it says is that it's arriving late… hopefully it shows up soon as I'm really looking forward to my order.

Date of experience: March 11, 2025
North Carolina
1 review
0 helpful votes
Follow Ruth M.
Unfollow Ruth M.
Send Message
Share Review
Report Review

April 26, 2025

It was okay. Found what I was looking for. Just disappointed with the fragrance of both parfumes.

Date of experience: April 16, 2025
New York
1 review
1 helpful vote
Follow Ahmed A.
Unfollow Ahmed A.
Send Message
Share Review
Report Review

I haven't received my order
February 24, 2025

I haven't received my order and when I contacted FragranceX, they told me that we have to nothing to do with your issue since the carrier is equipped with a GPS system and it says delivered.
I've never experienced a delivery issue before especially I usually buy my fragrances from Fragrancenet.com and Amazon

Date of experience: February 14, 2025
Washington
1 review
0 helpful votes
Follow Arelis A.
Unfollow Arelis A.
Send Message
Share Review
Report Review

April 25, 2025

Good scent and i love their designs on the bottles. And good brands

Date of experience: April 14, 2025
Mississippi
1 review
0 helpful votes
Follow Vincent C.
Unfollow Vincent C.
Send Message
Share Review
Report Review

May 2, 2025
Updated review

As much money 💰 I have spent with you guys I should get some kind of gift.

Date of experience: April 22, 2025

As much I have bought from you guys I should get a...
April 20, 2025
Previous review

As much I have bought from you guys I should get a discount

Date of experience: April 10, 2025
Georgia
1 review
0 helpful votes
Follow David K.
Unfollow David K.
Send Message
Share Review
Report Review

So easy to navigate through the app and make a selection from the endless choices that are offered. Quick delivery.
I've used Fragrance X for several years now and have never been disappointed!

Date of experience: February 13, 2025
Georgia
1 review
6 helpful votes
Follow Jerry W.
Unfollow Jerry W.
Send Message
Share Review
Report Review

I purchased polo 67 4.2 ounce it was suppose to be here in 2 or 3 days when it didn't come I called fragrance x.They told me it was out of stock but they charged my credit card anyway.I told the guy your website still says it's in stock but he said it wasn't.the sale price was 55.00 when I called it was 83.00 dollars.They told me it might be weeks or months before it was back in stock.So I cancelled my order.The very next morning I called fragerancex and they said it was in stock.They would not give me the sale price I had the day before I think it was in stock all along there web site never said it was out of stock.Please do not buy anything from this place they will lie to you.Im writing this review to let people know what kind of company this is.please do not give this company your business they are dishonest I think they didn't want to give me the sale price

Date of experience: January 31, 2025
Georgia
1 review
0 helpful votes
Follow Antoine J.
Unfollow Antoine J.
Send Message
Share Review
Report Review

May 4, 2025
Updated review

One person coming on the train I was coming off said something smells good,.

Date of experience: April 24, 2025

Love it, hope I'll love the fragrance
April 24, 2025
Previous review

Love it, hope I'll love the fragrance

Date of experience: April 14, 2025
Illinois
1 review
0 helpful votes
Follow Ronald B.
Unfollow Ronald B.
Send Message
Share Review
Report Review

Excellent Fragrance
March 13, 2025

Excellent service and products. I regularly purchase fragrances, colognes, and parfumerie from FragranceX. Thanks a million!

Date of experience: March 11, 2025
Washington
1 review
0 helpful votes
Follow Dianne B.
Unfollow Dianne B.
Send Message
Share Review
Report Review

Perffume debacle
March 23, 2025

Not happy about going to the post office.why was I not called about my delivery? My phone was given to you for this reason.

Date of experience: March 13, 2025
New York
1 review
0 helpful votes
Follow Laneta g.
Unfollow Laneta g.
Send Message
Share Review
Report Review

May 4, 2025

Never had a problem with any orders. Good service, good perks.

Date of experience: April 23, 2025
Jamaica
1 review
0 helpful votes
Follow Natasha I.
Unfollow Natasha I.
Send Message
Share Review
Report Review

I am satisfied
February 28, 2025

I appreciate the effective feedback throughout the shopping experience, especially because I used a freight forwarder to ship to Jamaica, so it took a while for me to get my package. Thanks FrgranceX

Date of experience: February 17, 2025
New York
1 review
0 helpful votes
Follow Debie S.
Unfollow Debie S.
Send Message
Share Review
Report Review

March 19, 2025

Ordering was easy and the perfume came faster than I expected. Bottle is a good size and the price was great for the size of bottle that I bought.

Date of experience: March 9, 2025