Overview
Forward2Me has a rating of 4.5 stars from 1,797 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Forward2Me most frequently mention customer service, quick response and perfect condition. Forward2Me ranks 3rd among Mail Forwarding sites.
My service is always fast and non-expensive. Highest quality service that exists.
They did not send my products to Spain, and they were lost.
Thanks for all of your help with tricky shipment. Received in good order and in good time.
Super service and good contact and fast delivery
I'll be back again
Joyce (US warehouse) was very helpful and friendly.
Hi Ak,
Thank you for your recent 5-star review regarding the assistance provided by Joyce.
Many thanks,
Forward2me
Girlie was the best! A keeper and should amazing resolve solving skills and so so kind
Hi Camilla,
Thank you for taking the time to share your feedback with us!
We're delighted to hear that Girlie provided you with exceptional service and left a positive impression.
We're committed to delivering the best possible experience to our customers, and it's heartwarming to know that Girlie's assistance made a difference for you.
If you ever need further assistance or have more questions in the future, please don't hesitate to reach out. We're here to help!
Warm regards,
Aimee
Honey was the agent and she was prompt in her responses, solve the issue in no time. Thank you.
Hi Siu,
Thank you so much for taking the time to share your experience with Forward2me!
We are delighted to hear that Honey provided you with helpful and professional support.
Should you have any further questions or require assistance in the future, please don't hesitate to reach out at info@forward2me.com. We are always here to help!
Warm regards,
Aimee
Customer Experience Forward2me
Very fast and uncomplicated. The website is very easy to handle.
Everything perfect as usual, thank you. Good thing you are there.
The experience is flawless. Great customer service when it is needed
They had good communication, good packaging and fast turn around time.
Hi Honey
You are very kind and polite
Appreciate. Thank you
Hi Soma,
Thank you so much for taking the time to share your experience with Forward2me!
We are delighted to hear that Honey provided you with helpful and professional support.
We will make sure to pass on your kind words to Honey and recognize her for her outstanding dedication to serving our customers.
Should you have any further questions or require assistance in the future, please don't hesitate to reach out at info@forward2me.com. We are always here to help!
Warm regards,
Aimee
It was fast. Nothing was broken. 10/10. The price was decent.
Hi Christopher,
Thank you for your positive feedback! We're delighted to hear that our service met your expectations in terms of speed, quality, and pricing. Your satisfaction is our priority, and we look forward to serving you again in the future.
If you have any further comments or suggestions, please feel free to share them with us.
Many thanks,
Aimee
I used it for the first time.
Easy to understand, simple operation, easy to use.
The response and problem solving was very good and fast
Hi Mubarak,
Thank you so much for your positive feedback! We're happy to hear that you had a great experience with our customer service ( Jane). Providing fast and effective solutions is always our top priority, and we're delighted that we could assist you promptly.
If you ever have more questions or need further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future.
Best regards,
They always ship very fast and very quick and I love the service so much
Thanks for the wonderful work and quick response to my request
Hi Mohamed,
Thank you very much for your kind words and positive feedback! I'm delighted to hear that you were pleased with the work and the promptness of our response. Please don't hesitate to reach out if you have any more requests or questions in the future. We're always here to assist you.
Warm regards,
Aimee
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- Preston, Lancashire, United Kingdom
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Business History
With a range of services like parcel consolidation, personal shopping, repacking, and return handling, Forward2me helps customers reduce shipping costs and simplifies the often complex process of international shipping regulations. We prides on transparency, efficiency, and customer satisfaction, ensuring a seamless experience for global shoppers.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Sihcnas,
Thanks for the feedback.
The items in your package were classified as foodstuffs. We were unable to assist you with shipping the food items to your destination address in Spain due to the local custom restrictions and requirements for non commercial, personal imports of meat products, food and perishables from UK to Spain. Our customer experience team notified you about the restrictions for shipping foodstuffs and meat products to Spain. We assisted you with arranging a shipment for the package to a local UPS access point in the UK as per your request. You can find a list of restricted and prohibited items at the end of our terms of trade on our website - this is also broken down by country. I have included the link here for quick reference: https://www.forward2me.com/terms-of-trade. Please also take note of section 12 from our terms of trade. All loss claims for shipments need to be notified to us within 7 days of the scheduled delivery date via email failure to meet the deadlines shall mean that we have no liability.
Kind Regards
Hayley